The team
African Breeze Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2011)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $150 to $500 per person per day (USD, excl. int'l flights)
Reviews
KR
Email Jeong | 20-35 years of age | Experience level: first safari
Don't believe them. Especially Kate.
They kept me waiting for more than two hours at the airport and didn't abide by the numerous provisions stipulated in the contract. The airport dropoff was a contract, but they dropped me off in downtown Nairobi. I questioned her(Kate) but ignored it. They change when they get paid.
Email Diana | 35-50 years of age | Experience level: first safari
Tailor-made tour (safaris in several national parks + beach in Mombasa), 13 days.
Cate was very understanding of what we wanted for our budget and made it work. I liked her 'can do' attitude.
E-mail communications were swift.
Service was good, our safari guide (Felix) was amazing!
A few accommodations were changed, meaning they were not the ones we initially agreed, but they were at the level agreed with the facilities requested.
The safaris delivered exceedingly more than our expectations!
DE
Email T.S. | 20-35 years of age | Experience level: first safari
Great experience with nice people
The safari tour was a really good experience, saw so many animals, that was amazing. But also the walk with a Masai to a Masai village was something special for me!
Our driver, Thomas was very nice and drove well. I’am happy that I chose this organization.
US
Email Sam | 35-50 years of age | Experience level: first safari
Great experience and well organized rental vehicle. Vehicle was in very good condition and clean
Friendly and excellent in communication and organization. Recommend others to check it it out and enjoy the service.
US
Email Beatrice | Experience level: first safari
Reliable and knowledgeable personnel. They know landmarks of Kenya which is interesting to visit
From the moment you book with African breeze they keep communicating with you. The staff is very friendly and knowledgeable they keep you engaged by explaining step by step when on safari. You feel appreciated. I will book them again. I recommend this tour company
Email Muhidini | 35-50 years of age | Experience level: 2-5 safaris
I experiences with tour operator 17 years
We had a wonderful trip in Kenya, and African Breeze Safaris company made it all work smoothly. Our tour guide was terrific with good information, friendly, and easy to understand. And our driver is also excellent.
Email Layla | 20-35 years of age | Experience level: first safari
Our experience was Amazing
We had an unforgettable safari experience in Kenya, thanks to African Breeze Tours and in particular to our guide Joe. We highly recommend them to anyone considering a trip to Kenya.
Communication is smooth and straightforward. Cate was one of the earliest to respond to our query, and was always responsive to our follow up requests. On arrival, she gave us a warm welcome at the airport, despite having to wait for us for over an hour as we were held up inside the airport.
Our guide Joe is very friendly and professional. He was always on time and in a cheerful mood despite hours and hours of driving. He has superb knowledge in animals and a passion in birds, whilst showing great respect to the wild animals. His vision is extraordinary. Very often he spot animals with naked eyes, while it took me a long time to find with my binoculars. It was his extremely sharp vision that helped us spot a critically-endangered black rhino in Lake Nakuru. He works hard to ensure we had good game viewing, driving long distance in Masai Mara just so we can see both cheetahs and leopards in one afternoon.
We are really grateful for such an experience and hope to return soon.
US
Email Judy mburu | 35-50 years of age | Experience level: over 5 safaris
BEST SAFARI EVER, ACCOMMODATING, WELL ORGANIZED AND WELL PRICED
It was such a good safari that we had for 5 day’s. The Nov 12- 16 th 2018We saw two kills ,4/5 of the big five!! Felix the guide went out of his way to make sure we had a good time. Accommodation basic is all what you need. Staff are also friendly and food was great !Overall great experience will recommend for my friends around the globe.
KR
Email Joshua Sanggyu Kim | 20-35 years of age | Experience level: 2-5 safaris
This operator just took my money and didn't make a refund until now. Operating skills very poor too.
I would just write facts here. It is your option to judge.
In brief, this operator
1) Took my money(entrance fee) and made me pay twice. Didn't make my refund until now.
2) Didn't inform me about changes within the tour
3) Didn't pay hotel in advance
4) Doesn't keep promises
1. Just took my money and didn't make a refund
I met Cate(Operator) at my hotel before my trip to Masai Mara. I paid the remaining deposits to her, including Masai Mara entrance fee(280USD for 2 pax). However, when I arrived at the national park, the park rangers said no entrance fee was paid. I had to call her(several attempts since she didn't pick up the phone) and she said the queue for the bank was too long so I should pay the rangers 280USD and she would pay back my money once I get back to Nairobi. I told her to tranfer the money directly to my Mara hotel but she said that was not possible. I had no other choice so I paid the rangers 280USD and went for my tour.
Cate promised me to meet me at Wilson airport once I get back, but she didn't show up. (She was in Tanzania) I needed to keep calling her and check how things were going. (Why would I use a tour operator if I needed to do EVERYTHING by myself?) She promised me (again) that she would send someone to my hotel in Nairobi and give me back my money. She didn't. I came back home after my trip and requested online refund. She said she will but kept ignoring my emails and said she needs a month due to funding issues. (She obviously used my money elsewhere) So I waited with patience but she decided to ignore my email again. She knows that she owes me my deposit(she stated that in her own email) but keeps on refusing to pay me back.
2. Not a professional operator.
- This operator must have done hundreds of excursions but never notified me regarding which domestic airport I should book for Masai Mara. I used skycanner and searched an airport and booked it in advance, but Cate said it was another airport few weeks before my trip. Shouldn't I be notified?
- Due to booking a different airport, my hotel was changed to a more expensive hotel. However, since this was my honeymoon, I wanted to have a private game drive. That was why I booked this tour in the first place because it was all private. However, I found out that my game drive was shared by 6 people. I understand what happened with the hotel but nothing was informed. I needed to call her(again) to check.
She insists that she is making nothing from this tour due to a more expensive hotel, but this wouldn't have happened if she informed me about the aiport.
- When I was checking out at Masai Mara Hotel(Serena Lodge), they said my balance was not paid. I paid everything to Cate, but the operator didn't pay the lodge in advance. I needed to call her(again) and check what was going on. The operator was on his/her way to pay and I needed to wait until I was free to go. I had a flight coming up so wasn't comfortable with waiting.
I strongly recommend you to look for another operator. This is how this operator does business.
BE
Email Betty Dr Vroe | 35-50 years of age | Experience level: first safari
Excellent,very good Company
Few things command more respect than hard work,Integrity,dedication and ability to follow through.These are among attributes we experienced from start to finish when organizing our trip to MasaiMara with African Breeze Tours.
An excellent listeners and pays attention to details.The choice of Mara Ashnil tented Camp was perfect for us.Driver guide skilled and reliable and the vehicle was always clean and completely stocked with bottled drinking water.
We had a fantastic 3 days safari experience and would highly recommend anyone to choose the operator.
We promise to be back next year Cate and your team.