Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 276
  • 4 star 19
  • 3 star 2
  • 2 star 1
  • 1 star 2

Sort By: Date Most Helpful 1-10 of 19 Reviews
Santosh   –  
Saudi Arabia SA
Visited: December 2016 Reviewed: Jan 6, 2017

Email Santosh  |  50-65 years of age  |  Experience level: first safari

tour was successful due to Robert professionalism & David as very good guide making all efforts
4/5

Communications - Robert was prompt though occasionally had to remind about changed itinerary & dates.
Commercial Dealing - Professional & fair .
Accommodation - All accommodations were as per commitment as per expectations . For Arc lodge ; rooms could have been close to observation deck .
Vehicle - Could have been more comfortable with adjustable seats & good upholstery.
Guide - David is good driver . Makes all efforts . Disciplined. Has knowledge about animals , birds .
Overall Safari tour was up to expectation except that we did not get chance to see a leopard though David made efforts .
While planning tour to Kenya ; one may avoid going Lake Nakaru . One must take tour at Lake Naivasha .

Mia King   –  
China CN
Visited: September 2024 Reviewed: Oct 13, 2024

Email Mia King  |  20-35 years of age  |  Experience level: first safari

Recommended guide Anthney
4/5

Out of 5 points, 5 points go to Anthney, the driver and guide, he is really nice. And 3 points go to Robert, he often answers questions that are not relevant. And he is very slow to respond, and he was even slower to respond after signing the contract and paying the money. One time, he even took 15 days to answer our question. Moreover, we agreed in the contract that the total fee includes the landing fee of Crescent Island, but when we arrived at Crescent Island, we were still required to pay the landing fee ourselves, which is really too much.

Katherine Chan   –  
Hong Kong HK
Visited: July 2024 Reviewed: Jul 16, 2024

Email Katherine Chan  |  20-35 years of age  |  Experience level: first safari

Meet with expectation
4/5

We booked the safari tour from Beacon Safaris in2019 but had to postpone until this year because of covid.
The rescheduling wasn’t too smooth as the contact was not very responsive. We had to keep following up to ensure our confirmation. The total price also went up 19% at the end as we were told the price is adjusted because of covid.
As for the safari tour, we stayed at 4 days at Masai Mara and 1 day at Lake Nakuru. The game drive duration is quite short - we left hotel at 730am most of the days and return before 4pm if we didn't request to stay late. Very luckily we saw Big 5 and a mini migration during our trip. Daniel our driver is nice and will get to the animals asap when he heard the updates from the radio.
The hotel (Mara Kimana Camp) that we stay is nice too - food is good, staff is friendly, room is clean. Just the hot water supply is not stable and yellowish most of the time and the electricity is not stable occasionally as well but it’s understandable.
Overall, the experience is good and we enjoyed the safari tour.

Patricia Corns   –  
United States US
Visited: July 2024 Reviewed: Jul 15, 2024

Email Patricia Corns  |  50-65 years of age  |  Experience level: first safari

Robert was responsive as we worked on our itinerary. After booking, it was hard to get replies.
4/5

We had an amazing time on our 7 day safari with our awesome guide Carlos. We did 2 nights in Amboseli, 1 night in Lake Nakuru, and 3 nights in Masai Mara. Carlos was so kind, patient, informative and was a pleasure to be around. I wish we had opted for the Land Cruiser for a more comfortable ride through the bumpy roads. Our van was quite old and has seen better days for sure. Robert was very responsive via email to answer all my questions and work on our itinerary in the beginning. But after we booked the trip, it became harder to get responses from him. Nevertheless, he was very nice and all went well. We would love to go back and would use Beacon Safari again.

Simon   –  
Canada CA
Visited: February 2023 Reviewed: Feb 7, 2023

Email Simon  |  20-35 years of age  |  Experience level: 2-5 safaris

Very good operator! You can trust!
4/5

We went for a 3 days / 2 nights Safaris in the Mara at Basecamp Explorer. Beacon Safaris have planned all the trip for us! We had a great experience with everything (accommodation, meals, etc.) The driver (Antony) is Excellent! He was explaining us a lot about the animals, the Mara, The Maasai people, etc. We really appreciated that he took time to explain us a lot of things during the Safaris!

Louise   –  
Kenya KE
Visited: August 2022 Reviewed: Sep 3, 2022

Email Louise  |  20-35 years of age  |  Experience level: 2-5 safaris

Good experience with Beacon Safaris
4/5

We had a good experience with Beacon Safaris for a Masai Mara 3-days Safari. The exchanges with Robert during the preparation of the journey were very easy. Our driver and guide Daniel was also very professional and flexible.

Chen Lun   –  
Kenya KE
Visited: July 2022 Reviewed: Jul 17, 2022

Email Chen Lun  |  20-35 years of age  |  Experience level: first safari

Generally good
4/5

Everything is good we saw lots of diferentes kinds of animel. Btw there is a problem of explanation of the fee of restaurant service. It will be better if the restaurant told us what is not included first.

Jannis Meng   –  
Germany DE
Visited: August 2018 Reviewed: Sep 11, 2018

Email Jannis Meng  |  20-35 years of age  |  Experience level: 2-5 safaris

Great experience with a great guide but too high expectations due to safari description
4/5

4 day safari Massai Mara & Lake Nakuru
Sekenani Camp
Flamingo Hill Camp
Safari Van

+ Amazing guide (Eustace) super friendly, super knowledgable, super driver, great personality
+ Everything went according to plan, very reliable
+ Great selection of lodges
+ Clean and tidy vehicle (especially in comparison to some others we saw)

- With the safari description guaranteeing the encounter with all of the big five, our expectations were extremely high and we did end up quite disappointed after not having seen all promised animals. We would recommend some changes to the safari description!

Yang   –  
Seychelles SC
Visited: July 2018 Reviewed: Jul 28, 2018

Email Yang  |  35-50 years of age  |  Experience level: first safari

they provide the best service even some problems happened.next time please organised best to avoid.
4/5

we think this safari tour can provide the best arragements for us according our requests. and can communicate us very quickly.but some problems should avoid next time.one is the conflict between the booking domestic flight time and our departure time to Seychelles for the last day. another is the Enkorok Mara Camp booking for us is short of water for 2 days and we can not bear it for 2 days without taking a shower. however they changed a camp finally.

Bene   –  
Germany DE
Visited: May 2018 Reviewed: Jul 22, 2018

Email Bene  |  20-35 years of age  |  Experience level: first safari

Great Safari
4/5

Great communication before our arrival. During safari the communication with our guide was sometimes difficult, he was more calling with the phone than talking to us. On questions we asked him, he gave us short and not very informative answers.
The accomodations were very good. Perfect hotels with great food.
During the whole tour we felt very secure. Good driver.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 276
  • 4 star 19
  • 3 star 2
  • 2 star 1
  • 1 star 2
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