The review below is the personal opinion of ablgupta and not that of SafariBookings.
Mr Valentine Gumpo makes empty promises and I find him UNTRUSTWORTHY
Mr Valentine Gumpo had advertised for a 15 day Wildlife tour to Zambia from Lusaka from 11 to 25 Nov 2014,essentially to cover the Bat Migration at the Kasanka National Park--Lusaka--Upper Luangwa River -- South Luangwa River -- Victoria Falls from Livingstone -- end of tour at Lusaka.
He had offered a discount of 15% on payment of full tour fees ( USD 2800 ) , if paid 6 months in advance. A sum of USD 2380 was therefore remitted to him through my bankers in India , on 6 May 2014-this was duly acknowledged by him , though after my repeated persistence to do so.
My troubles started after he had received the money in his account. He has not given me, todate , the finalised itinerary together with the hotel/lodge reservations and a formal letter saying that I ( ABL Gupta ) have formally been booked for a tour with him-- this is the letter which is mandatory for me to get the visa from the Embassy of Zambia in India.
I am getting to be 79 and have travelled to various wildlife destinations in Africa 4 times in the past 10 years--my impression was that one could trust the tour Operators in Africa on their advertised word on the Net , as invariably I have dealt directly with them ( and not through a tour operator in India ).
I am of the belief that a Code of Honour exists in all such transactions -- but in the present case with Mr Valentine Gumpo, I feel , it is being belied.
I have requested him for a refund , but , on persistent prodding , he simply says that the tour is on.
I would be grateful if Safari Bookings could help me recover my money from him.