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Mary Ellen   –  
United States US
Visited: August 2018 Reviewed: Sep 19, 2018

Email Mary Ellen  |  65+ years of age  |  Experience level: 2-5 safaris

PURE MAGIC--EJ IS THE BEST!
5/5

Our trip to Tanzania and Kenya was nothing less than magical. Kim listened closely to our desires (great guides, small tented camps and The Great Migration) and tailored an itinerary for us. We saw The Great Migration (and three river crossings) due to her excellent planning. (Of course, Kim is honest and will tell you that a traveler cannot be guarantied a river crossing–that is just plain luck.) The camps were welcoming and unique (some were rustic and some were luxurious, just as we requested). The camp guides were incredibly knowledgeable. I found working with Kim to be a joy–she is responsive, well informed and fun. She has a true love of Africa, having visited nearly every country. The pre-trip documents were thorough and informative; we were totally prepared. When selecting a safari company, I had not realized that a critical component is the local partners (camps, guides, drivers, etc.). If the local partners are not great, your trip will be disappointing. EJ uses only the best–everyone on the ground was punctual, well equipped, friendly, informative, professional and helpful. I would give EJ more than 5 stars if that was possible. Perhaps, the best recommendation is that I am already working with EJ to plan our next trip.

Jean Redding   –  
United States US
Visited: April 2016 Reviewed: Sep 22, 2018

Email Jean Redding  |  50-65 years of age  |  Experience level: over 5 safaris

Knowledge, experience and attention to detail
5/5

I am getting ready to book my seventh trip to Africa to go on safari. My last trip was in April of 2016. John Moody and Extraordinary Journeys have arranged all of my trips. The accommodations are always fabulous, and the service, both at the camps and during the planning stages in the U.S. are exceptional. I rarely use travel agents, but traveling in Southern and East Africa can involve a lot of moving parts. I want an experienced operator in the U.S and on the ground in Africa. If a hiccup occurs, they have the contacts and expertise to deal with it. One time, I inadvertently left a bag on a small private plane that delivered us to a remote camp in Tanzania. I thought I would never see the bag again. Three days later when another plane came to pick us up, they had the bag!

I highly recommend John and Extraordinary Journeys! They will customize a trip that you will cherish. I have six fabulous memories, going on seven.

Don K.   –  
United States US
Visited: September 2019 Reviewed: Sep 28, 2019

Email Don K.  |  65+ years of age  |  Experience level: first safari

Extraordinary Excellence
5/5

I need to preface my review by saying my wife and I used the services of one company to hike to Machu Picchu. We used a different company to coordinate our trip to the Galapagos Islands. So then at the beginning stages of planning for a safari, I talked to 11 different safari companies (including the two we've previously used). I then narrowed it down to four, and then finally one. I am so glad I chose Extraordinary Journeys (EJ). There wasn't anything EJ did which was less than perfect. I worked on my safari with Lynn Newby-Fraser. She worked with me by not only listening to what my wife and I wanted to see and do on a safari, but she also made suggestions to us...all based upon her vast experience. Some of her suggestions we took her up on, some we did not, and she was ok either way with it. Do not use a company to plan a safari unless they have experience in their resume, and Lynn certainly does.

From initial takeoff from home to the landing back home a few weeks later, EJ simply took care of everything. After the initial planning was done, Lisa Newby-Fraser actually did all the logistical work and made sure every detail was perfect. We stayed in some tents which in all honesty was more "glamping" than camping. We also stayed in lodges which were absolutely phenomenal. It was much much better than we even expected in the first place. Before leaving on the safari, we were asked about our dietary requests and/or restrictions and at every location those requests were followed. The food at each place Lynn suggested we stay at, was exceptional. The service at each place was first rate as well. One place we stayed offered to bring us a drink to our lodge, long after our dinner, if we wanted. Additionally, we found out (while on safari) that Lisa was checking up on us to make sure our trip was 100% successful. That is excellent service and dedication.

There are many many safari companies out there one can use to coordinate such a trip. If I could give EJ ten stars rather than 5, I would. If you're thinking of going on a safari and do not use Extraordinary Journeys and Lynn Newby-Fraser, I think you'll be making a huge mistake. For a trip of a lifetime, Lynn and Lisa at EJ will guarantee the trip will be one you'll never forget.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 33
  • 4 star 0
  • 3 star 1
  • 2 star 0
  • 1 star 0
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