Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 59
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 67 Reviews
Maria   –  
Germany DE
Visited: May 2024 Reviewed: Jun 9, 2024

Email Maria  |  20-35 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Maria and not that of SafariBookings.
Basic itinerary elements were not delivered as agreed upon but nice overall trip
2/5

We did a 5-day safari with Simba Expeditions to Kidepo National Park in uganda. Although the trip and especially the nature were overall very nice, we encountered several issues with the tour operator, that left a bitter-sweet aftertaste.
For example, our itinerary and invoice clearly included a landcrusier vehicle but on the day of the safari we got a different car type (that was less comfortable and would usually cost less than what we paid for). When we raised the issue with Simba expeditions, the only solution they offered was to stop the trip immediately (after we have already been on the road for several hours) return to Kampala and get a full refund. Obviously, this was not an option for us, as it is impossible to organize another safari on such short notice.

Apart from a few if those issues, the trip and nature we experienced was really great.

Nikos   –  
Germany DE
Visited: August 2024 Reviewed: Aug 15, 2024

Email Nikos  |  35-50 years of age  |  Experience level: first safari

Stay in luxury hotels with hidden costs and last minute program changes
4/5

The program changed at the last moment,just before leaving,so that from the initial 2 days in the rainforest only half remained and many cultural visits got cancelled(like the visit at the king's palace). The meals promised for one reason or another got reduced and for the remaining I had to pay for water,although it was all inclusive. At arrival the driver wasn't waiting for me and he didn't answer his phone,yet after contacting the central bureau and waiting for around an hour he came and picked me up. I got to see the promised animals and I passed 4 days really pleasantly with Tonny,my driver,which overshadowed the afore mentioned tiny details. Yet if I had to do the journey again,I would book it independently, since Rwanda is a safe country and I would have gotten more for the half price.Indeed for the 5K I paid I would expect impeccable service without tiny traps and tricks.

Annie   –  
Australia AU
Visited: October 2019 Reviewed: Oct 22, 2019

Email Annie  |  50-65 years of age  |  Experience level: first safari

Very friendly, caring, thoughtful staff who show pride in showing their country
4/5

Very well run. Excellent accommodations. Great vehicals. Excellent food offered. Kept well to schedule.

Ranga   –  
India IN
Visited: April 2019 Reviewed: May 22, 2019

Email Ranga  |  65+ years of age  |  Experience level: first safari

Good experience!!
4/5

We were taken care by Simba Africa during our trip to Entebbe, Uganda. Had a very good time. They organised a three day tour. Quite a good one. We added a trip to Mboro national park. Tony the driver cum guide was a real hooky good fellow. Had an impressive knowledge of birds and the places. He was very courteous, polite and respectful. He showed us good places. Most interesting and impressed be was the birds and animals he showed and explained. We carry good memories of the trip. Lake heights was a very good hotel and comfortable. Though initially there was a hot water problem the staff looked after us well. The chef was a wonderful chap. He discussed daily the menu and made lively food. He made us very nice homely Indian food. The stay was very good and homely! Worth the stay!!

Giulio   –  
United States US
Visited: December 2017 Reviewed: Sep 3, 2018

Email Giulio  |  35-50 years of age  |  Experience level: 2-5 safaris

Great safari
4/5

Great safari!
Amazing lodges!!
A lot of animals (no leopards...too bad!)

Joe   –  
United States US
Visited: March 2018 Reviewed: Apr 19, 2018

Email Joe

Simba Africa Expeditions delivered as advertised - a clean, safe, enjoyable and memorable experience
4/5

We traveled on the two-day chimpanzee tracking tour in Rwanda. Simba Africa Expeditions was very responsive, communicated clearly and effectively, and were very helpful in ensuring that our booking was complete. The accommodations near Nyungwe were absolutely wonderful on the top of a hill with great views and good food, although the timing of the tour didn't allow us much opportunity to enjoy the hotel. The chimpanzee tracking was very fun and the scenery was beautiful. The food stop for lunch on both days was not very good. This is the area where they can improve the most.

Goli   –  
Italy IT
Visited: December 2017 Reviewed: Jan 28, 2018

Email Goli  |  20-35 years of age  |  Experience level: first safari

Great experience of Uganda with an amazing driver
4/5

The pre-Safari communication with Simba was okay. We just expected a more active approach from Simba to send us guidelines and practical information since it was our first Safari. However we didn't receive such a practical info automatically. We had to send every time our questions to get answers. So a suggestion would be sending a standard practical info file to tourists so that they can organize their trips properly.

Our best part of our Safari service was our driver. Xavier was a great driver and guide. He was very punctual, responsible and expert in his job. We had an amazing experience of Safari with him, he took us everywhere and explained everything to us. Meanwhile we also had many interesting talks during the long Safari driving with him. We were very happy having him as our guide and I strongly recommend him.

The lodges booed by Simba were very nice too. My two favorite ones were gorilla mist and Forest camp. Gorilla mist was an incredible experience. The last lodge at lake bunanoyei, however, was not very proper. It was not very clean and comfortable.

In general we had a good experience with Simba and we are happy with our experience :)

Prossy N Froese   –  
Canada CA
Visited: July 2017 Reviewed: Aug 30, 2017

Email Prossy N Froese  |  20-35 years of age  |  Experience level: 2-5 safaris

Best customer care ever!!!!!!!!!!
4/5

Our driver and tour guide gave us the best customer care ever!!!!! Goerge was on time, gentle spirit and speaks well plus willing to protect his clients at all cost. Very pleased with George definitely using him again when in Uganda and will recommend him. Katie was an amazing tour guide at the zoo, she made sure the kids were calm and having a great time. She brings life to everything she does. We all loved the zoo experience. Simba Africa Expedition, thank you for making our visit a wonderful, comfortable one and memorable. I will definitely recommend. I suggest you add the behind the scene package at the zoo to the scene on your website.

Marta   –  
Italy IT
Visited: September 2024 Reviewed: Oct 6, 2024

Email Marta  |  20-35 years of age  |  Experience level: 2-5 safaris

2-days tour at Murchinson Falls NP
5/5

We spent an amazing 2-days tour at Murchinson Falls NP. We really enjoyed the experience and Ashraf, our guide, was absolutely the best!

Matt   –  
United States US
Visited: September 2024 Reviewed: Sep 10, 2024

Email Matt  |  35-50 years of age  |  Experience level: first safari

Excellent service in the Pearl of Africa
5/5

Had an outstanding 3 day mountain gorilla trek. Our tour guide Joseph gave us an amazing experience. Will definitely be booking with them again.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 59
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 0
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