Gondwana Travel Centre
- Located In:
- Size:
- 10-20 employees (Founded in 1993)
- Member Of:
- Namibia Tourism Board
- Tour Types:
- Self-drive mid-range & luxury tours
- Destinations:
- Price Range:
- $66 to $1,381 per person per day (USD, excl. int'l flights)
Reviews
IT
Email Katy | 50-65 years of age | Experience level: first safari
ECCELLENT when you plan all the details of your holiday and also if you need any help during it.
The internet isn't as good as in EU, so the car navigator could stop working: it's better to have a very detailed map.
I also suggest to buy a mobile pre-paid card (there is a box Office into Windhoek Airport); MTC Tango Prepaid is good.
Remember to fuel your car at every petrol station because you might not find any for many many miles.
Lastly, buy a lot of water to take into your car.
Email Gina, UK | 50-65 years of age | Experience level: over 5 safaris
A true gem in the travel industry
I cannot recommend Cardboard Box Travel Shop highly enough. My travel consultant was Lily. It started with a brief phone call (UK to Namibia !) and Lily suggested I detail my needs in an e mail so she could review and respond. Lily was outstanding. She was quite simply one of the best travel consultants I have ever had the pleasure of dealing with. She worked quickly and efficiently on all our requests. More importantly she was pro active rather than just reactive... a rare quality.. We had a brilliant trip - we will certainly use them when we are next visiting Namibia.
Email Dave | 20-35 years of age | Experience level: 2-5 safaris
Friendly, professional, efficient - an example to all safari operators!
The booking was handled incredibly efficiently. Allison replied to all our questions and altered/formulated our itinerary as often and as much as we needed. She was always quick to answer emails - even when I thought the office would be closed! She is a total and utter credit to your company... we stopped by on our last day in Windhoek to personally thank her for such a fantastic job. We couldn't have asked for a better helping hand in planning our self-drive trip and plan to use them again next time!
Email Tim Dawkins | 50-65 years of age | Experience level: over 5 safaris
Excellent customer service from first enquiry to end of trip
As a party of 6 we all had special requests for sites and areas we wanted to visit. We could not find an advertised trip that covered everything we wanted to do. A quick email to the Cardboard Box shop and Alison came back with an itinerary that worked for everyone. From the first correspondence everything was well organised. we had no experience of Namibia and Botswana but the selection of accommodation and trips worked perfectly for all of us. Every communication and question we had was promptly answered by Alison, the travel pack left for us at our first nights accommodation was very useful, this contained a copy of all our bookings, some specialist information on driving, safety etc.. There was also a detailed map with the accommodation, petrol stations and banks highlighted to help us on our trip. I don't think we could have put this trip together ourselves as the vast experience they have on all the accommodation ensured we had a comfortable stay wherever we were.
Email Gail | 35-50 years of age | Experience level: 2-5 safaris
Epitome of excellent service - Completely recommended.
We tried to book our self drive tour independently about a year in advance. It is important to book in advance if you have particular places you want to stay - Namibia is becoming popular especially in peak season. September was an excellent month to visit. We didn't find Etosha crowded and the wildlife viewing was mind blowing. I wasn't able to get bookings confirmed independently and UK travel agents couldn't offer me what I wanted and the prices were ridiculous. So turned to CBTS and the service we received from Allison was amazing. Advice given was spot on ( as noted during actual trip), emails were prompt and professional. All bookings went ahead as planned and we were given a detailed itinerary and a great map (all you need) on arrival in Windhoek. Allison even helped us out with some shopping as we arrived on a Sunday and left early Monday am from Windhoek so the shops weren't selling alcohol. We had one problem with Avis ( def not the fault of CBTS) and I was able to ring the Travel agency to help me make sure it was sorted out. And it was sorted. We hope to return to this area and will use CBTS again. Allison is a star. We stopped in on the way back to the airport and was very impressed with the glamourous offices as well.
Email Carol | 50-65 years of age | Experience level: over 5 safaris
Once-in-a-lifetime-self drive trip to Namibia
I cannot thank Allison enough; she was SO helpful and always pleasant. All the advice really helped us to have a fantastic, once-in-a-lifetime holiday. We are a retired couple and it would have been a difficult trip without all of her suggestions and advice. Nothing was too much trouble.
No negatives at all about the arrangements. Every place was expecting us and had the correct details, car hire was in place as well. I was particularly amazed to receive the information pack at the Avis counter, the personalised map was so useful. And even a sim card for Namibia! I have posted a rave review on TripAdvisor and have told anyone who is thinking of an adventure to get in touch. Thank you!
CA
Email Barbara and Erich Baumann | 65+ years of age | Experience level: 2-5 safaris
Self drive tour with itinerary and bookings from Lily and 4X4 rental from Tristan ran like clockwork
Arranged everything online and Lily provided custom made itinerary and bookings, and Tristan provided the 4x4 truck from Cardboard Box. Responses online were professional and efficient. From the moment we arrived in Windhoek we were in good hands. We were transported by Raymond their driver and at the office received friendly attention to everything we needed including Tristan's personal service with our almost brand new 4X4 Toyota truck. All Lily's accommodation bookings worked beautifully (although we met some people whose paid and confirmed bookings from other travel agents didn't work in two places). Earlier I had tried to create our own itinerary and book accommodations in Namibia and Botswana but it was too difficult. We could not have done this remarkable and great self drive tour without the Cardboard Box Travel Shop. We feel fortunate that we found them. We highly recommend the Cardboard Box Travel Shop Namibia if you want a self drive tour in Namibia, Botswana, Zimbabwe, and/or South Africa. Thank you to everyone at the office - especially Lily and Tristan.
Email Nigel and Lydia | 50-65 years of age | Experience level: first safari
Self Drive 16 day Namibia tour coordinated by Cardboard Box Travel Shop
Our experience booking through Cardboard Box Travel Shop was excellent - from the communication and planning before the trip to the welcome pack on arrival and the flawless adventure we had. Cardboard box sorted our car hire and all the accommodations based on an itinerary which we refined with them before finalising the booking. Lodgings which other firms had been unable to secure (such as those inside Etosha) were not only available to us, on arrival they were clearly at the top end of what was on offer in each of the sites.
Everything was smooth and efficient and we had an amazing time in an incredible country. We are very happy to recommend this company to anyone seeking to do the same!
NL
50-65 years of age | Experience level: over 5 safaris
Great service, great knowledge, very friendly
We were in Namibia in march 2012. In september 2014 we go to Namibia again. It's a great country, beautiful scenery, very nice people and great places to stay. Cardboardbox arranged everything for us. They have a great car rental place. They pick you up from the airport and bring you back. If you have troubles they come and help you (was not nessecary) The website of Cardboardbox shows under lodges all the places you want to go to. I made an itinerary myself and asked them to review it. They came with great suggestions. And the they book everything for you. They can book the parks in Namibia much easier and sooner than you can do it yourself. And there are some people who say it is not to save to give every place your creditcard data. With Cardboardbox you pay them en they arrange everything. At no cost for you. They sent you all the vouchers and a lot of information (very helpful) through email. I recommend Cardboard box to everyone who travels to this wonderful country (and to Botswana)
NZ
50-65 years of age | Experience level: 2-5 safaris
Hugely impressed with their knowledge of Namibia and Botswana and great itinerary suggestions.
I have nothing but praise for the extremely valuable information we received from Cardboard Box in planning and organising our trip. At the outset they were keen to find out our travel needs (and budget) and then provided a range of fantastic suggestions. A very customer focused approach. Alison, our travel consultant, proved her weight in gold, drawing on her extensive knowledge of both Namibia and Botswana to tailor a 3-week trip around what we wanted to do. We had a unforgettable self-drive safari through unique African landscapes, camp sites, game reserves and some luxury lodges.