Reviews

Sort By: Date Most Helpful Rating 91-100 of 109 Reviews
Sharon   –  
United States US
Visited: June 2016 Reviewed: Jun 28, 2016

Email Sharon  |  65+ years of age  |  Experience level: 2-5 safaris

Awesome travel experience to Namibia and Botswana!
5/5

The Cardboard Box service was very efficient. Lilly did everything and more to make it easy, even revising connections as my husband didn't have enough visa pages and was delayed a day.
Lilly provided us with all the information, and more, that we needed and the vouchers and pre-departure emails contained even more information. Lilly is a gem. I suggest you value her, give her a raise and do everything you can to retain her!!!

Michael   –  
United Kingdom UK
Visited: June 2016 Reviewed: Jun 22, 2016

Email Michael  |  50-65 years of age  |  Experience level: first safari

Two week driving tour of Namibia
5/5

Excellent experience with Cardboard Box! I was trying to arrange a two-week driving tour of Namibia in the high season well in advance, and from Europe it was an organisational nightmare. Anita at Cardboard Box very quickly understood what I was trying to achieve with the budget available, put together an excellent itinerary, based on an obviously deep knowledge of the country, and went the extra mile with helpful suggestions to adapt and tweak to fit my requests and accomodation availability. When I had to cancel at short notice for family reasons, they were equally professional. When I put the trip together again, will definitely use Cardboard Box. Can't recommend them highly enough!

Robert   –  
Poland PL
Visited: May 2016 Reviewed: Jun 14, 2016

Email Robert  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent, reliable partner to plan you travel through Namibia
5/5

We have spent 3-weeks traveling around Namibia (6000 km). The trip has been organized by Allison from The Cardboard Box Travel Shop. Everything was perfectly arranged - car rental with great insurance package, trip plan, all accommodation. I can fully recommend The Carboard Box as a reliable partner and Allison in particular as a person fully engaged, very helpful as long as planning is concerned and giving a timely response whenever asked.

Prem   –  
United Kingdom UK
Visited: May 2016 Reviewed: Jun 13, 2016

Email Prem  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent service, highly recommended
5/5

I would highly recommend Cardboard Box Travel Shop to anyone planning a trip to Namibia. Our consultant Norelle was fantastic and responded quickly to any queries that we had. Our bookings were handled very efficiently and Norelle made helpful suggestions and provides useful advice. Also, providing a local SIM card for us to use in Namibia was a nice touch and again very helpful. Overall I find it hard to find any fault with their service. Highly Recommended.

tbnn   –  
Belgium BE
Visited: May 2016 Reviewed: Jun 9, 2016

Email tbnn  |  35-50 years of age  |  Experience level: first safari

Recommended
5/5

The Cardboard Box is the best travel agency we have used. Allison, who booked our trip, provided useful tips & improvements – and their website is very useful website since it also includes general info about Namibia

Anna   –  
Italy IT
Visited: May 2016 Reviewed: May 28, 2016

Email Anna  |  35-50 years of age  |  Experience level: first safari

Good!
4/5

Norelle is polite and efficient . She gived us all the advice and information we needed and is able to solve all our doubts and problems. She is very patient and punctual. The website is simple to understand and navigate.

Hilary and Neville   –  
South Africa ZA
Visited: May 2016 Reviewed: May 20, 2016

Email Hilary and Neville

All the accommodation booked by Cardboard Box was very good.
5/5

Anita, the consultant who dealt with our booking was excellent. She always came back immediately with an answer to any queries. She gave first class service and we received first class accommodation. Would have no hesitation in using their services in the future.

Henk Duys   –  
South Africa ZA
Visited: May 2016 Reviewed: May 15, 2016

Email Henk Duys

Cardboard Box was recommended to us, we left it to them, we rate their service very highly
5/5

We have absolutely no complaints - Lily did a great job - there was one last minute hitch but she went out of her way to sort it out. We were 2 couples travelling in a single car, and had a wonderful time together and agreed that we would not have had nearly as nice a time if we had arranged it ourselves which was my original intention.

Andrew Raine   –  
United Kingdom UK
Visited: April 2016 Reviewed: Apr 30, 2016

Email Andrew Raine  |  35-50 years of age  |  Experience level: over 5 safaris

Fantastic service, highly recommended
5/5

Cardboard Box provided me with first class service throughout and I would highly recommend them. They have a fantastic knowledge of the country, the accommodation options, routes and wildlife and gave advice throughout the planning stage that was spot on. Using them certainly made our trip run smoothly and improved the holiday no end.

Marianne   –  
France FR
Visited: April 2016 Reviewed: Apr 29, 2016

Email Marianne  |  20-35 years of age  |  Experience level: first safari

The Bible for booking in Namibia!
5/5

I found the address of Cardboard box travel shop out of luck while reading forums on Namibia. And what a luck: aside from having a great team to help and advise me on my bookings (thanks again Lilly!), the site and interactive map is litterally the perfect tool to find the right place to stay and book it as easily as can be. My only wish: that they were existing for each country I plan to visit!!!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 105
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 2
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