Reviews

Sort By: Date Most Helpful 101-105 of 105 Reviews
Barry   –  
United States US
Visited: October 2015 Reviewed: Oct 26, 2015

Email Barry  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent Travel Service
5/5

We have just returned from a 5-week trip in Southern Africa that included 2 weeks in Botswana (Okavango Delta) and Namibia (Windhoek – Etosha – Twfelfontein – Swakupmond – Sossusvlei – Windhoek). We had the dates arranged and a rough idea of an itinerary when we contacted Cardboard Box Travel for help in filling in the details and finalising arrangements. We found Cardboard Box to be very efficient and helpful. They made many invaluable suggestions and were very open and responsive to our needs. They made all the reservations for us, including three nights in Etosha and two nights at the Desert Camp at Sesriem. Our consultant (Allison) was amazing and guided us through the whole process – she advised on an SUV rather than a sedan and that was a great suggestion. . Everything went smoothly on our trip – no problems or misadventures. Cannot recommend Cardboard Box highly enough and would definitely use them again wqhen we return to Namibia or Botswana.

Fran   –  
United States US
Visited: September 2016 Reviewed: Oct 17, 2016

Email Fran  |  65+ years of age  |  Experience level: over 5 safaris

Cardboard Box organized a self-drive trip with the convenience of a tour but without the hassles
5/5

We were impressed with the service and attention to detail by Cardboard Box Travel Shop. Friends of ours have traveled twice with them so we decided to try them. We wanted a self-drive adventure in Namibia but not the headache of finding guesthouses, a rental vehicle and other logistics. Allison, our agent, was terrific in helping plan our affordable trip. She frequently offered several options or alternatives for lodging and seemed to understand what we were looking for. That's quite a talent when all you have to work with are emails! She included enough details to help us make good decisions. Allison perfectly estimated necessary travel times that allowed us to really enjoy our journey from place to place. Allison also responded to our questions quite promptly. Once we emailed to ask about an alternative driving route and she responded within minutes! The information packet(s) we received both through emails and upon arrival at our hotel were very informative and useful. We received an excellent map of Namibia marked with all of our destinations (as well as ATMs and petrol stations) and suggested routes, along with little local maps on our vouchers for finding each guesthouse/lodge. Also included was a little Namibia guide book that was a surprisingly helpful addition to our own Bradt guide and a SIM card for our phone. It seemed to us that Cardboard Box had managed to book the best rooms in our chosen locations and reserved an excellent 4X4 vehicle that was in very good shape with almost new tires (and two spares, which we did not have to use). The accommodations ranged from luxury tent camps to lodges and B&B's. All of them were comfortable and included at least breakfast. Many were astoundingly beautiful. We recommend trying to stay 2 (maybe 3) nights in the nicest areas to give time to explore and to book side trips. We are Americans in our late 60's and found that it was not difficult to drive around the country (on the left side), as long as you respect the suggested speed limits of the rental car agency and roads. Namibians are incredibly friendly and helpful. Both of us have traveled and worked at times in African and we found Namibia to be very safe, with clean drinking water and lots of healthy, delicious food. We enjoyed spotting wildlife on our own at waterholes in Etosha, as well as some guided game drives/walks offered by the lodges. We loved the freedom of taking our time and stopping where we wanted, while knowing that we had an in-country person to contact if we had questions. All the convenience of a tour with none of the constraints. We hope to come back soon!

Goran Jovanovic   –  
United States US
Visited: August 2016 Reviewed: Sep 1, 2016

Email Goran Jovanovic  |  50-65 years of age  |  Experience level: 2-5 safaris

Self-drive trip thru Namibia
5/5

Unable to find a tour that fitted our desired itinerary and the time frame, I contacted several tourist agencies and among them the Cardboard Box Travel Shop. My initial inquiry was responded by Erika of Cardboard Box Travel Shop within hours, with a wide array of options not received from other companies. Erika was on top of each question I had and she provided invaluable advice pertaining to the driving distances and lodges. Simply, she provided answers and tips just about everything I asked and beyond. Our Vouchers for the lodges were delivered promptly to our hotel along with a road map of Namibia. The roads on the map were highlighted and each lodge and attraction was clearly indicated. In addition, the package contained a pre-paid telephone SIM card in case we experienced a mechanical break-down or other emergency. All lodges (as well as the Strand Hotel in Swakopmund) were outstanding. Also, I have to mention that we arrived at Kulala Desert Lodge later than anticipated and just before the Lodge attendant was preparing to send a vehicle with a crew to search nearby roads for possibly stranded tourists. If we are to travel again in Namibia, the Cardboard Box Travel Shop will be the only Travel agency we will contact.

Annika H   –  
United States US
Visited: September 2016 Reviewed: Sep 26, 2016

Email Annika H  |  20-35 years of age  |  Experience level: 2-5 safaris

Outstanding from beginning to end
5/5

I traveled alone (solo female) on a 14 day self-drive through Namibia and Botswana. With ample help from Cardboard Box, it was the trip of a lifetime. Everything was organized perfectly and accommodations were superb. I kept Norelle on her toes with plenty of questions and changes, but she was always prompt and organized. Highly, highly recommend.

Martina   –  
Belgium BE
Visited: July 2017 Reviewed: Aug 15, 2017

Email Martina  |  50-65 years of age  |  Experience level: 2-5 safaris

Top service - efficient, reliable, professional and friendly
5/5

We just came home from a 3 weeks’ trip to Namibia. We went to the Naukluft Parc (Olive trail, Namib dunes), Walvis Bay (Pelican Point), Swakopmund, Spitzkoppe, Opuwo, Epupa Falls, Van Zyl’s pass, Marienfluss, Etosha and Erongo. We travelled on our own with 5 family members (2 adults, 3 “kids” of 20, 18 and 15 years) and two 4x4 cars (as recommended by our travel agent for security reasons when you go to the Van Zyl’s pass and Kaokoveld). We slept in lodges, tents and in our car roof-tents.
It was an unforgettable trip : a real adventure where everything went well – no single problem, a lot of excitement !! No flat tyres although roads were frequently rough. All bookings had been done as announced, food and accommodation were very good. The fact that our trip, which we set up on purpose as an “adventure”, was such a positive experience is greatly thanks to Rachael from Cardboard Box Travel Shop who gave us invaluable advice about accommodation, places to see and to avoid, difficult roads, things to take with us…. As regular travellers, we never received such a personalised and attentive service as we experienced with her. We recommend everybody intending to visit Namibia to contact Cardboard Box Travel Shop (ask for Rachael !!). They will provide you with a tailored and friendly service, organising you a unique experience.

Average User Rating
4.8/5
Rating Breakdown
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