Reviews

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Logan   –  
United States US
Visited: November 2015 Reviewed: Jan 21, 2016

Email Logan  |  35-50 years of age  |  Experience level: over 5 safaris

Outstanding Service!
5/5

Rachael was absolutely wonderful and we can't think of a thing she could have done differently! She was most informative, gave wise counsel and promptly answered all our queries. We absolutely loved all the accommodation she chose for us, and felt that all her recommendations had been specifically tailored towards our needs.
The booking process & payments all went extremely smoothly, and we loved the fact we could use a secure online payment system (something no other operators seemed able to offer). The pre-departure emails where a joy, arriving at just the right time to offer packing tips, weather advice and tons of other info we'd never have thought about. And we were suprised that the beautifully presented info packs we received on arrival included a guide book and a local sim card!
On top of all this they have the most comprehensive, humorous & honest travel web-site I've ever encountered (which allowed us to track our route and find additional info on the activity and accommodation suggestions Rachael was making) .
The Cardboard Box certainly has the winning formula, and nothing is left to chance, I can not recommended highly enough.

Barry   –  
United States US
Visited: October 2015 Reviewed: Oct 26, 2015

Email Barry  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent Travel Service
5/5

We have just returned from a 5-week trip in Southern Africa that included 2 weeks in Botswana (Okavango Delta) and Namibia (Windhoek – Etosha – Twfelfontein – Swakupmond – Sossusvlei – Windhoek). We had the dates arranged and a rough idea of an itinerary when we contacted Cardboard Box Travel for help in filling in the details and finalising arrangements. We found Cardboard Box to be very efficient and helpful. They made many invaluable suggestions and were very open and responsive to our needs. They made all the reservations for us, including three nights in Etosha and two nights at the Desert Camp at Sesriem. Our consultant (Allison) was amazing and guided us through the whole process – she advised on an SUV rather than a sedan and that was a great suggestion. . Everything went smoothly on our trip – no problems or misadventures. Cannot recommend Cardboard Box highly enough and would definitely use them again wqhen we return to Namibia or Botswana.

Jeremy Kannemeyer   –  
New Zealand NZ
Visited: April 2014 Reviewed: Jul 18, 2014

50-65 years of age  |  Experience level: 2-5 safaris

Hugely impressed with their knowledge of Namibia and Botswana and great itinerary suggestions.
5/5

I have nothing but praise for the extremely valuable information we received from Cardboard Box in planning and organising our trip. At the outset they were keen to find out our travel needs (and budget) and then provided a range of fantastic suggestions. A very customer focused approach. Alison, our travel consultant, proved her weight in gold, drawing on her extensive knowledge of both Namibia and Botswana to tailor a 3-week trip around what we wanted to do. We had a unforgettable self-drive safari through unique African landscapes, camp sites, game reserves and some luxury lodges.

itsme   –  
Netherlands NL
Visited: March 2012 Reviewed: Feb 12, 2014

50-65 years of age  |  Experience level: over 5 safaris

Great service, great knowledge, very friendly
5/5

We were in Namibia in march 2012. In september 2014 we go to Namibia again. It's a great country, beautiful scenery, very nice people and great places to stay. Cardboardbox arranged everything for us. They have a great car rental place. They pick you up from the airport and bring you back. If you have troubles they come and help you (was not nessecary) The website of Cardboardbox shows under lodges all the places you want to go to. I made an itinerary myself and asked them to review it. They came with great suggestions. And the they book everything for you. They can book the parks in Namibia much easier and sooner than you can do it yourself. And there are some people who say it is not to save to give every place your creditcard data. With Cardboardbox you pay them en they arrange everything. At no cost for you. They sent you all the vouchers and a lot of information (very helpful) through email. I recommend Cardboard box to everyone who travels to this wonderful country (and to Botswana)

Paul and Fi   –  
United Kingdom UK
Visited: November 2010 Reviewed: Sep 10, 2013

35-50 years of age  |  Experience level: over 5 safaris

excellent
5/5

We used the services of Cardboard Box in 2010 and have used them again recently for a forthcoming trip, on both occasions they were outstanding. You can simply send them a rough itinerary and they will provide you with all sort of information and advice and will book everything for you. Everywhere we stayed last time was perfect. Not sure how they could improve their service. We'd recommend them to anyone.

Average User Rating
4.8/5
Rating Breakdown
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