Gondwana Travel Centre
- Located In:
- Size:
- 10-20 employees (Founded in 1993)
- Member Of:
- Namibia Tourism Board
- Tour Types:
- Self-drive mid-range & luxury tours
- Destinations:
- Price Range:
- $66 to $1,381 per person per day (USD, excl. int'l flights)
Reviews
Email Christine | 35-50 years of age | Experience level: over 5 safaris
Definitely one of the top experiences I have had with any travel agent anywhere.
Highly recommend Cardboard Box for anyone traveling to Namibia. Allison did a fantastic job in helping us to arrange our trip. She was responsive and listened carefully to what we wanted and gave useful advice, including telling us honestly when something just would not work and suggesting alternatives. When she went on vacation the person substituting for her was also very good so there was no decline in the service.
We had an issue with Air Namibia at the end of our trip that could have been a disaster but Allison sorted it out for us (on a Saturday) even though we had booked the plane tickets online ourselves and not through her. This was an example of really going the extra mile to help the customer which is RARE in Africa in my experience.
Email Matt | 35-50 years of age | Experience level: over 5 safaris
Family travel in Namibia a success
We had a great family camping safari in Namibia. We drove 2600 kms over 2 weeks in a nice toyota hilux thanks to Namibia Car Hire and Cardboard Box. Allison from Cardboard Box travel agency was fantastic from start to finish. She was responsive, provided recommendations when I asked and was really easy to deal with on planning the safari. Their website is helpful, the interactive map is really useful as well as the suggested routes and descriptions of camps/lodges. I highly recommend them.
FR
Email Faivre Jean-François | 65+ years of age | Experience level: 2-5 safaris
We have knew it by one french friend
It's perfect ! no problem ! And Lilly is a nice person.
Email Lesley Pring | 50-65 years of age | Experience level: 2-5 safaris
Great Namibian experience
Allison from the Cardboard Box was terrific. She tailored a tour to suit us and answered all our questions promptly. I was dealing with other operators in South Africa at the same time and Allison's service was so far above the others - and far exceeded my expectations. I would not hesitate to recommend that others use the same service.
FR
Email Marianne | 20-35 years of age | Experience level: first safari
The Bible for booking in Namibia!
I found the address of Cardboard box travel shop out of luck while reading forums on Namibia. And what a luck: aside from having a great team to help and advise me on my bookings (thanks again Lilly!), the site and interactive map is litterally the perfect tool to find the right place to stay and book it as easily as can be. My only wish: that they were existing for each country I plan to visit!!!
Email Andrew Raine | 35-50 years of age | Experience level: over 5 safaris
Fantastic service, highly recommended
Cardboard Box provided me with first class service throughout and I would highly recommend them. They have a fantastic knowledge of the country, the accommodation options, routes and wildlife and gave advice throughout the planning stage that was spot on. Using them certainly made our trip run smoothly and improved the holiday no end.
NL
Email Ron Overweel | 50-65 years of age | Experience level: 2-5 safaris
Helpfull in any way.
Europeans like us have many opportunities to book and arrange safaritrips by local european travelagencies, but I prefer doing this in the land of destination. We don't want to be sent to the usual places and pre-arranged restaurants together with dozens of foreign tourists. No, we trust the local agencies to advise and provide us the local do's and don'ts and guide us to their chosen accommodations. People working there are the ones who really know Namibia.
As for the Cardboard Box Travel Shop: Chantelle helped us very well. She kept us informed, gave us proactive advice and responded quickly. No further improvement needed though. I think lots of European companies should take this organizaton as an example.
Having been in Etosha in 1988, we always wanted to go back and let our children experience what we experienced then. We absolutely succeeded in this matter. Both Okaukejo and Halali were perfect places to be for the six of us. Stayed in Etosha for three nights, all arranged by Carboard Box Travel Shop.
I certainly would recommend the Cardboard Box Travel Shop to anyone who wants to visit Namibia.
Cardboard Box was recommended to us, we left it to them, we rate their service very highly
We have absolutely no complaints - Lily did a great job - there was one last minute hitch but she went out of her way to sort it out. We were 2 couples travelling in a single car, and had a wonderful time together and agreed that we would not have had nearly as nice a time if we had arranged it ourselves which was my original intention.
AT
Email Rebecca S. | 50-65 years of age | Experience level: 2-5 safaris
Friendly, knowledgeable and patient. Loved working with them.
Halfway into our travel plans for 25 day tour of Namibia, I realized how difficult it was to contact and get timely responses back for reservations. At that point I decided I needed local help. Cardboard Box was one of the recommendations on the Swiss forum for agents in Windhoek. My agent was Anita. She was always very friendly and helpful. I especially appreciated her patience as I continued to alter my itinerary. She was also very helpful finding other accommodations when my choice was booked for a particular date.
Speaking with the hosts and lodges we stayed at, each one of them affirmed that we were in "the best of hands".
I can definitely recommend Cardboard Box for your travel needs.
CH
Email Elisabetta | 50-65 years of age | Experience level: first safari
The best Tour Operator ever found in my life
Since the very beginning and till the end of our contacts, I have always been enthusiast about their professionalism and kindness. I refer in particular to Allison's assistance. I think (and I do not exaggerate) they are the best tour operator I ever had the pleasure to deal with.
They were quick, efficient, and I received more info from them than I could ever have expected. Lonely Planet states they are the best TO in Namibia... they are absolutely right. And not only in Namibia... many TO in Europe should learn a lot from them... I don't really see how they could improve further.