Reviews

Sort By: Date Most Helpful 11-20 of 105 Reviews
Henk Duys   –  
South Africa ZA
Visited: May 2016 Reviewed: May 15, 2016

Email Henk Duys

Cardboard Box was recommended to us, we left it to them, we rate their service very highly
5/5

We have absolutely no complaints - Lily did a great job - there was one last minute hitch but she went out of her way to sort it out. We were 2 couples travelling in a single car, and had a wonderful time together and agreed that we would not have had nearly as nice a time if we had arranged it ourselves which was my original intention.

Hilary and Neville   –  
South Africa ZA
Visited: May 2016 Reviewed: May 20, 2016

Email Hilary and Neville

All the accommodation booked by Cardboard Box was very good.
5/5

Anita, the consultant who dealt with our booking was excellent. She always came back immediately with an answer to any queries. She gave first class service and we received first class accommodation. Would have no hesitation in using their services in the future.

tbnn   –  
Belgium BE
Visited: May 2016 Reviewed: Jun 9, 2016

Email tbnn  |  35-50 years of age  |  Experience level: first safari

Recommended
5/5

The Cardboard Box is the best travel agency we have used. Allison, who booked our trip, provided useful tips & improvements – and their website is very useful website since it also includes general info about Namibia

Prem   –  
United Kingdom UK
Visited: May 2016 Reviewed: Jun 13, 2016

Email Prem  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent service, highly recommended
5/5

I would highly recommend Cardboard Box Travel Shop to anyone planning a trip to Namibia. Our consultant Norelle was fantastic and responded quickly to any queries that we had. Our bookings were handled very efficiently and Norelle made helpful suggestions and provides useful advice. Also, providing a local SIM card for us to use in Namibia was a nice touch and again very helpful. Overall I find it hard to find any fault with their service. Highly Recommended.

Robert   –  
Poland PL
Visited: May 2016 Reviewed: Jun 14, 2016

Email Robert  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent, reliable partner to plan you travel through Namibia
5/5

We have spent 3-weeks traveling around Namibia (6000 km). The trip has been organized by Allison from The Cardboard Box Travel Shop. Everything was perfectly arranged - car rental with great insurance package, trip plan, all accommodation. I can fully recommend The Carboard Box as a reliable partner and Allison in particular as a person fully engaged, very helpful as long as planning is concerned and giving a timely response whenever asked.

Michael   –  
United Kingdom UK
Visited: June 2016 Reviewed: Jun 22, 2016

Email Michael  |  50-65 years of age  |  Experience level: first safari

Two week driving tour of Namibia
5/5

Excellent experience with Cardboard Box! I was trying to arrange a two-week driving tour of Namibia in the high season well in advance, and from Europe it was an organisational nightmare. Anita at Cardboard Box very quickly understood what I was trying to achieve with the budget available, put together an excellent itinerary, based on an obviously deep knowledge of the country, and went the extra mile with helpful suggestions to adapt and tweak to fit my requests and accomodation availability. When I had to cancel at short notice for family reasons, they were equally professional. When I put the trip together again, will definitely use Cardboard Box. Can't recommend them highly enough!

Sharon   –  
United States US
Visited: June 2016 Reviewed: Jun 28, 2016

Email Sharon  |  65+ years of age  |  Experience level: 2-5 safaris

Awesome travel experience to Namibia and Botswana!
5/5

The Cardboard Box service was very efficient. Lilly did everything and more to make it easy, even revising connections as my husband didn't have enough visa pages and was delayed a day.
Lilly provided us with all the information, and more, that we needed and the vouchers and pre-departure emails contained even more information. Lilly is a gem. I suggest you value her, give her a raise and do everything you can to retain her!!!

Pat   –  
Canada CA
Visited: June 2016 Reviewed: Jul 10, 2016

Email Pat  |  50-65 years of age  |  Experience level: first safari

Excellent service from Cardboard Box Travel Shop.
5/5

We came across the Cardboard Box website doing a search for self-drives in Namibia The website was comprehensive and very useful. It was great to see suggested self-drives and get ideas from there, and to look at profiles of the lodges. Once we contacted the Cardboard Box, Steny was very helpful and customized our itinerary and bookings to just what we wanted. Very helpful information was sent to us before we started our travel. Steny was responsive to email inquires. Cardboard Box was great to deal with and everything went smootly.

Canins Emanuela   –  
Italy IT
Visited: June 2016 Reviewed: Jul 11, 2016

Email Canins Emanuela  |  35-50 years of age  |  Experience level: 2-5 safaris

the perfect holiday with The Cardboard Box Travel Shop
5/5

The Cardboard Box Travel Shop is very professional .. we had a great time in Namibia!! The service of Lilly had been perfect - she booked very good lodges/hotels - answered every time very quickly to our questions - Grazie Lilly

Esther M   –  
South Africa ZA
Visited: June 2016 Reviewed: Jul 12, 2016

Email Esther M  |  35-50 years of age  |  Experience level: first safari

All the arrangment were made for us and it made our holiday stress free.
5/5

The Cardboard Box Website helped our planning a lot, we got loads of information on the website which helped us! When we contacted the company Norelle could not have planned a better holiday for us!! We are so glad we made our booking with Cardboardbox!! We had a wonderful time and stayed at very nice Lodges, Guest houses and hotels.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 105
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 2
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