Reviews

Sort By: Date Most Helpful Rating 31-40 of 109 Reviews
Rob Pritchard   –  
United Kingdom UK
Visited: September 2016 Reviewed: Oct 8, 2016

Email Rob Pritchard  |  50-65 years of age  |  Experience level: first safari

Great help and advice to put together the perfect self drive trip around Namibia
5/5

We have just returned from a fabulous holiday, driving around Namibia with its many attractions and abundant wildlife. The advice and planning from Cardboard Box travel ensured our trip was perfect. They were excellent from start to finish. Great advice and help couldn't ask for anything more. Allison helped create the perfect holiday.

The only thing they didn't do was stop us from coming home! We will be back.

Alessandro Caraffa   –  
Italy IT
Visited: September 2016 Reviewed: Oct 13, 2016

Email Alessandro Caraffa  |  35-50 years of age  |  Experience level: first safari

First amazing experience in Namibia, great !
5/5

Norelle is a great person (thank you for all!), with a lot of patience and a lot of suggestions about our holidays ! She gave us a lot of informations about the trip. and also she was available to solve a little problem encountered just when I reached Windhoek. The website is one of the most useful that I've visited.

FabienG   –  
France FR
Visited: August 2017 Reviewed: Aug 21, 2017

Email FabienG  |  35-50 years of age  |  Experience level: first safari

Professional Team
5/5

I booked 5 campsite with Tammy of Cardboard Box Travel Shop and we had a perfect customer service before and during our stay in Namibia.
Available by SMS and Email, Tammy gave us reliable information and fast answers.
Thank you !

Ted Robinson   –  
United Kingdom UK
Visited: October 2017 Reviewed: Dec 19, 2017

Email Ted Robinson  |  65+ years of age  |  Experience level: 2-5 safaris

Selfdrive Botswana and Namibia
5/5

I got Cardboard Box details from a Trip advisor forum in 2015 and planned a selfdrive trip from Livingstone Zambia to J'Burg via Cape Town over 36 days with the help of Norelle for the Zambian, Botwsanan and Namibian part of the trip, 22 days.
Norelle was a great help giving good advice and guidance. Sadly I had to cancel due to illness 5 days before we were due to fly out. Again Norelle was very helpful with the paper work for the insurance company.
But I got better and reinstated the plan in 2017 and we had a great time.
Cardboard Box (Norelle) did every they said on the tin. Will use again

Natalie Gibbons   –  
New Zealand NZ
Visited: April 2018 Reviewed: May 21, 2018

Email Natalie Gibbons  |  50-65 years of age  |  Experience level: 2-5 safaris

Anita was extremely efficient, thorough and professional. Excellent service .
5/5

Communication with Anita at Cardboard box was superb from start to finish. I could not fault the service in any way. She recommended and booked various different lodges, campsites and hotels that I was finding impossible to book from New Zealand and each one was fantastic. She sent out vouchers for each with a detailed description and map of where it was. Highly recommended and I will certainly be using Cardboard Box again.

Daniele   –  
Italy IT
Visited: June 2018 Reviewed: Jul 4, 2018

Email Daniele  |  20-35 years of age  |  Experience level: first safari

Great Experience
5/5

The service provided by The Cardboard Box is excellent.
They were able to understand my wills and needs in term of itinerary and kind of accommodation proposed.
They took care of informing me about every aspect of the travel, and the way they manage communication is great: I always received prompt answers to my many questions.
I'm totally sastified with their support.

Camilla   –  
United Kingdom UK
Visited: July 2018 Reviewed: Aug 7, 2018

Email Camilla  |  35-50 years of age  |  Experience level: first safari

Excellent service from start to finish
5/5

The communication and helpfulness of this company were second to none. Every query was answered quickly and fully by Allison. She could not have been more helpful. She listened to what we wanted and booked fantastic accommodation and designed a wonderful tour. I would recommend this company to anyone. Everything was perfect.

Charlotte   –  
United States US
Visited: July 2018 Reviewed: Aug 8, 2018

Email Charlotte  |  50-65 years of age  |  Experience level: first safari

Outstanding Namibia and Botswana specialist
5/5

This Windhoek travel agency did an excellent job of booking our three week self-drive thru Namibia and Botswana. We stayed at a mix of higher and mid priced lodges, guest houses and tented camps.

Anita did a great job of booking lodges and activities that we wanted and gave us useful alternatives when needed. She booked airport transfer and really had a good handle on the rental car options/companies.

Their pricing was totally transparent and allowed us to splurge and economize in ways that met our needs.

The initial payment was thru PayPal with main payment thru Visa.

In addition, their website is a good information source for planning.

Highly recommend. I got quotes from Two other companies but they were more expensive. In addition, I really like to support the country that I am visiting vs some folks based in US/Europe.

Janine   –  
South Africa ZA
Visited: July 2018 Reviewed: Aug 8, 2018

Email Janine  |  35-50 years of age  |  Experience level: 2-5 safaris

A easy way to have a well organized trip.
5/5

Thanks Anita You did a splendid job on organizing our tour. Everyday was special .

Raphaël   –  
Belgium BE
Visited: July 2018 Reviewed: Aug 15, 2018

Email Raphaël  |  35-50 years of age  |  Experience level: 2-5 safaris

Perfect service, to advice!
5/5

The preparation of our trip was excellent: we got quick and very valuable answers during the whole planification of our 3 weeks journey. The recommandations by the team were very useful and contributed to the success of our holidays. All accommodations and activities were perfectly booked, very easy for us. I would definitely recommend them!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 105
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 2
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