Reviews

Sort By: Date Most Helpful 31-40 of 105 Reviews
FabienG   –  
France FR
Visited: August 2017 Reviewed: Aug 21, 2017

Email FabienG  |  35-50 years of age  |  Experience level: first safari

Professional Team
5/5

I booked 5 campsite with Tammy of Cardboard Box Travel Shop and we had a perfect customer service before and during our stay in Namibia.
Available by SMS and Email, Tammy gave us reliable information and fast answers.
Thank you !

Ted Robinson   –  
United Kingdom UK
Visited: October 2017 Reviewed: Dec 19, 2017

Email Ted Robinson  |  65+ years of age  |  Experience level: 2-5 safaris

Selfdrive Botswana and Namibia
5/5

I got Cardboard Box details from a Trip advisor forum in 2015 and planned a selfdrive trip from Livingstone Zambia to J'Burg via Cape Town over 36 days with the help of Norelle for the Zambian, Botwsanan and Namibian part of the trip, 22 days.
Norelle was a great help giving good advice and guidance. Sadly I had to cancel due to illness 5 days before we were due to fly out. Again Norelle was very helpful with the paper work for the insurance company.
But I got better and reinstated the plan in 2017 and we had a great time.
Cardboard Box (Norelle) did every they said on the tin. Will use again

Natalie Gibbons   –  
New Zealand NZ
Visited: April 2018 Reviewed: May 21, 2018

Email Natalie Gibbons  |  50-65 years of age  |  Experience level: 2-5 safaris

Anita was extremely efficient, thorough and professional. Excellent service .
5/5

Communication with Anita at Cardboard box was superb from start to finish. I could not fault the service in any way. She recommended and booked various different lodges, campsites and hotels that I was finding impossible to book from New Zealand and each one was fantastic. She sent out vouchers for each with a detailed description and map of where it was. Highly recommended and I will certainly be using Cardboard Box again.

Daniele   –  
Italy IT
Visited: June 2018 Reviewed: Jul 4, 2018

Email Daniele  |  20-35 years of age  |  Experience level: first safari

Great Experience
5/5

The service provided by The Cardboard Box is excellent.
They were able to understand my wills and needs in term of itinerary and kind of accommodation proposed.
They took care of informing me about every aspect of the travel, and the way they manage communication is great: I always received prompt answers to my many questions.
I'm totally sastified with their support.

Camilla   –  
United Kingdom UK
Visited: July 2018 Reviewed: Aug 7, 2018

Email Camilla  |  35-50 years of age  |  Experience level: first safari

Excellent service from start to finish
5/5

The communication and helpfulness of this company were second to none. Every query was answered quickly and fully by Allison. She could not have been more helpful. She listened to what we wanted and booked fantastic accommodation and designed a wonderful tour. I would recommend this company to anyone. Everything was perfect.

Charlotte   –  
United States US
Visited: July 2018 Reviewed: Aug 8, 2018

Email Charlotte  |  50-65 years of age  |  Experience level: first safari

Outstanding Namibia and Botswana specialist
5/5

This Windhoek travel agency did an excellent job of booking our three week self-drive thru Namibia and Botswana. We stayed at a mix of higher and mid priced lodges, guest houses and tented camps.

Anita did a great job of booking lodges and activities that we wanted and gave us useful alternatives when needed. She booked airport transfer and really had a good handle on the rental car options/companies.

Their pricing was totally transparent and allowed us to splurge and economize in ways that met our needs.

The initial payment was thru PayPal with main payment thru Visa.

In addition, their website is a good information source for planning.

Highly recommend. I got quotes from Two other companies but they were more expensive. In addition, I really like to support the country that I am visiting vs some folks based in US/Europe.

Janine   –  
South Africa ZA
Visited: July 2018 Reviewed: Aug 8, 2018

Email Janine  |  35-50 years of age  |  Experience level: 2-5 safaris

A easy way to have a well organized trip.
5/5

Thanks Anita You did a splendid job on organizing our tour. Everyday was special .

Raphaël   –  
Belgium BE
Visited: July 2018 Reviewed: Aug 15, 2018

Email Raphaël  |  35-50 years of age  |  Experience level: 2-5 safaris

Perfect service, to advice!
5/5

The preparation of our trip was excellent: we got quick and very valuable answers during the whole planification of our 3 weeks journey. The recommandations by the team were very useful and contributed to the success of our holidays. All accommodations and activities were perfectly booked, very easy for us. I would definitely recommend them!

Jennifer Gray   –  
United Kingdom UK
Visited: June 2018 Reviewed: Aug 26, 2018

Email Jennifer Gray  |  65+ years of age  |  Experience level: 2-5 safaris

After an excellent trip to Namibia in 2004 this year we tried Botswana, which was wonderful.
5/5

The holiday exceeded all expectations. It was incredible.

Ash   –  
Malawi MW
Visited: July 2018 Reviewed: Aug 27, 2018

Email Ash  |  35-50 years of age  |  Experience level: over 5 safaris

Efficient service from knowledgeable and friendly staff made planning our trip to Namibia so easy!
5/5

Our holiday proceeded without a hitch. All bookings worked seamlessly and our trip around Namibia exceeded all of our expectations. When planning our holiday we were given excellent advice about routes and accommodation. An information packet, maps and Namibian sim cards were waiting for us at our first stop. Our holiday would have been very tricky to book and coordinate without the expert advice and assistance we received. We have already referred friends of ours to Cardboard Box for their holiday later this year. We will definitely use Cardboard Box on our next holiday to Namibia which we hope will be in the very near future!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 105
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 2
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Gondwana Travel Centre, not SafariBookings