Reviews

Sort By: Date Most Helpful Rating 31-40 of 109 Reviews
Marc   –  
Luxembourg LU
Visited: March 2019 Reviewed: Mar 14, 2019

Email Marc  |  50-65 years of age  |  Experience level: 2-5 safaris

Perfect organisation, matching all of our expectations
5/5

Communication was on top of my expectation, every mail was answered in short time notice,
All services on time, flexibility even on tour for unexpected changes, lodges and services topped all of the groups expectations.
We would certainly recommend Cardboard Box to anyone and will use them again when in the region.
Special thanks to Anita, our consultant in charge

Vicki and Rob   –  
Australia AU
Visited: October 2018 Reviewed: Feb 16, 2019

Email Vicki and Rob  |  50-65 years of age  |  Experience level: over 5 safaris

Cardboard Box Travel exceeded our expectations
5/5

We used Allison at Cardboard Box to book and assist with planning of our self drive trip through Namibia. In the beginning we were just going to book Etosha National Park with the company, but Allison was such a wonderful help and wealth of information that we decided to book everything including extra tours and car hire through Cardboard Box.

Although we are pretty independent travellers, we found for Namibia it really paid off to use a local agency like Cardboard Box, for both experience and local knowledge, and unexpectedly also for assistance on the ground. We have visited Africa many times, but for various reasons, Namibia threw us a few new challenges, and Allisons advice, help and guidance was invaluable. She knew about all the accommodations and places we wanted to visit, and was happy to offer valuable and honest advice where we needed it during planning, even with some sensitive subjects.

During the trip when we had some car problems Allison along with others in the office helped us out enormously. A car breakdown in the middle of nowhere, with no phone service, was a stressful enough, but the CB team organised assistance with everything via the local Avis office, and a repair, then eventual vehicle replacement, which were all arranged by the next day.

I cannot stress highly enough how impressed we were with the service of Allison and the staff at Cardboard Box Travel, and would recommend them without hesitation.

Vicki and Rob
Gold Coast
Australia

Stefan Lanckvrind   –  
Belgium BE
Visited: October 2018 Reviewed: Feb 7, 2019

Email Stefan Lanckvrind  |  50-65 years of age  |  Experience level: over 5 safaris

Dedicated to deliver a perfect experience with top quality arrangements.
5/5

The whole journey was perfect: the right rental car company, value for money lodges, information and support.

Luca Guerrieri   –  
Italy IT
Visited: December 2018 Reviewed: Jan 16, 2019

Email Luca Guerrieri  |  50-65 years of age  |  Experience level: 2-5 safaris

Fully supportive in planning, outstanding performance in supporting during the trip
5/5

Great know-how to pick the right itinerary and solutions, very fast in asnwering to tons of requests I made, and very supportive during the trip to manage small incidents

Stephanie   –  
France FR
Visited: August 2018 Reviewed: Nov 11, 2018

Email Stephanie  |  35-50 years of age  |  Experience level: 2-5 safaris

An efficient and nice support to make our trip a wonderful experience!
5/5

It was really easy to prepare our trip with our contact at Cardboard Box Travel Shop. The information and proposals provided were accurate and we had quick answers to our questions.
The living up was as great as expected and we had no bad surprise in the lodges nor in the prebooked activities.

If we ever have the opportunity to come again to Namibia, we will go Black with Cardboard Box Travel Shop to organise the trip.

Nigel and Lydia   –  
United Kingdom UK
Visited: October 2018 Reviewed: Nov 5, 2018

Email Nigel and Lydia  |  50-65 years of age  |  Experience level: first safari

Self Drive 16 day Namibia tour coordinated by Cardboard Box Travel Shop
5/5

Our experience booking through Cardboard Box Travel Shop was excellent - from the communication and planning before the trip to the welcome pack on arrival and the flawless adventure we had. Cardboard box sorted our car hire and all the accommodations based on an itinerary which we refined with them before finalising the booking. Lodgings which other firms had been unable to secure (such as those inside Etosha) were not only available to us, on arrival they were clearly at the top end of what was on offer in each of the sites.
Everything was smooth and efficient and we had an amazing time in an incredible country. We are very happy to recommend this company to anyone seeking to do the same!

Barbara and Erich Baumann   –  
Canada CA
Visited: September 2018 Reviewed: Sep 30, 2018

Email Barbara and Erich Baumann  |  65+ years of age  |  Experience level: 2-5 safaris

Self drive tour with itinerary and bookings from Lily and 4X4 rental from Tristan ran like clockwork
5/5

Arranged everything online and Lily provided custom made itinerary and bookings, and Tristan provided the 4x4 truck from Cardboard Box. Responses online were professional and efficient. From the moment we arrived in Windhoek we were in good hands. We were transported by Raymond their driver and at the office received friendly attention to everything we needed including Tristan's personal service with our almost brand new 4X4 Toyota truck. All Lily's accommodation bookings worked beautifully (although we met some people whose paid and confirmed bookings from other travel agents didn't work in two places). Earlier I had tried to create our own itinerary and book accommodations in Namibia and Botswana but it was too difficult. We could not have done this remarkable and great self drive tour without the Cardboard Box Travel Shop. We feel fortunate that we found them. We highly recommend the Cardboard Box Travel Shop Namibia if you want a self drive tour in Namibia, Botswana, Zimbabwe, and/or South Africa. Thank you to everyone at the office - especially Lily and Tristan.

Stefano Borsa   –  
Italy IT
Visited: August 2018 Reviewed: Sep 13, 2018

Email Stefano Borsa  |  35-50 years of age  |  Experience level: over 5 safaris

Everything went as expected
5/5

We planned to visit Namibia quite late in the year (march-april) and Cardboard Box Travel Shop (Lilly in particular) was the only Travel Agent that tried (and indeed was able) to set up a tour for us...
So

Marco   –  
Italy IT
Visited: August 2018 Reviewed: Sep 12, 2018

Email Marco  |  50-65 years of age  |  Experience level: 2-5 safaris

efficiency in everything
5/5

precise, punctual and professional. I found in Cardboard box Travel a reliable partner to better organize an excellent safari.




Mikel   –  
Spain ES
Visited: August 2018 Reviewed: Aug 31, 2018

Email Mikel  |  35-50 years of age  |  Experience level: first safari

Simple and perfect
5/5

The best complement is that form the first contact I had with them all my expectation have been fulfilled.
Communication clear, friendly and bringing solutions and new ideas.
If you want don´t like bad surprises and want to have everything under control, do not hesitate to try them.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 105
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 2
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Gondwana Travel Centre, not SafariBookings