Reviews

Sort By: Date Most Helpful 41-50 of 105 Reviews
Janine   –  
South Africa ZA
Visited: July 2018 Reviewed: Aug 8, 2018

Email Janine  |  35-50 years of age  |  Experience level: 2-5 safaris

A easy way to have a well organized trip.
5/5

Thanks Anita You did a splendid job on organizing our tour. Everyday was special .

Charlotte   –  
United States US
Visited: July 2018 Reviewed: Aug 8, 2018

Email Charlotte  |  50-65 years of age  |  Experience level: first safari

Outstanding Namibia and Botswana specialist
5/5

This Windhoek travel agency did an excellent job of booking our three week self-drive thru Namibia and Botswana. We stayed at a mix of higher and mid priced lodges, guest houses and tented camps.

Anita did a great job of booking lodges and activities that we wanted and gave us useful alternatives when needed. She booked airport transfer and really had a good handle on the rental car options/companies.

Their pricing was totally transparent and allowed us to splurge and economize in ways that met our needs.

The initial payment was thru PayPal with main payment thru Visa.

In addition, their website is a good information source for planning.

Highly recommend. I got quotes from Two other companies but they were more expensive. In addition, I really like to support the country that I am visiting vs some folks based in US/Europe.

Camilla   –  
United Kingdom UK
Visited: July 2018 Reviewed: Aug 7, 2018

Email Camilla  |  35-50 years of age  |  Experience level: first safari

Excellent service from start to finish
5/5

The communication and helpfulness of this company were second to none. Every query was answered quickly and fully by Allison. She could not have been more helpful. She listened to what we wanted and booked fantastic accommodation and designed a wonderful tour. I would recommend this company to anyone. Everything was perfect.

Gillian   –  
Australia AU
Visited: May 2018 Reviewed: Jul 8, 2018

Email Gillian

Helpful, professional and great service
5/5

Great communications, helped work out an itinerary that suited us, nothing was too much trouble, made a trip work so well.
Never had any problems with all the accommodation and had an excellent month touring Namibia and Botswana delta.

Cherryl and Wayne   –  
Australia AU
Visited: June 2018 Reviewed: Jul 6, 2018

Email Cherryl and Wayne  |  50-65 years of age  |  Experience level: first safari

Every detail covered! Great staff and suggestions
5/5

We came across the Cardboard Box via an Internet review and couldn't have been more surprised and happy. Anita our consultant was very approachable and very professional in her approach. Lots of suggestions after listening to our questions and prepared a tailor made itinerary which ran smoothly. The welcome pack was a lovely surprise and included a great map with fuel stops and banking facilities included.

Wenzl   –  
New Zealand NZ
Visited: June 2018 Reviewed: Jul 5, 2018

Email Wenzl  |  50-65 years of age  |  Experience level: over 5 safaris

The Carboard Box Travel shop done an excellent job in arranging our Nambia self drive tour.
5/5

Anita done wonderful job arranging all of the details of our self drive Namibia and Botswana trip. All of the accommodation was great. We loved having the freedom to drive at our own leisure. This trip was a wonderful experience.

Daniele   –  
Italy IT
Visited: June 2018 Reviewed: Jul 4, 2018

Email Daniele  |  20-35 years of age  |  Experience level: first safari

Great Experience
5/5

The service provided by The Cardboard Box is excellent.
They were able to understand my wills and needs in term of itinerary and kind of accommodation proposed.
They took care of informing me about every aspect of the travel, and the way they manage communication is great: I always received prompt answers to my many questions.
I'm totally sastified with their support.

Natalie Gibbons   –  
New Zealand NZ
Visited: April 2018 Reviewed: May 21, 2018

Email Natalie Gibbons  |  50-65 years of age  |  Experience level: 2-5 safaris

Anita was extremely efficient, thorough and professional. Excellent service .
5/5

Communication with Anita at Cardboard box was superb from start to finish. I could not fault the service in any way. She recommended and booked various different lodges, campsites and hotels that I was finding impossible to book from New Zealand and each one was fantastic. She sent out vouchers for each with a detailed description and map of where it was. Highly recommended and I will certainly be using Cardboard Box again.

Margaret   –  
South Africa ZA
Visited: April 2018 Reviewed: May 21, 2018

Email Margaret

Helpful, responsive and knowledgeable
5/5

I generally do all our travel bookings myself, but decided to enlist the assistance of the Cardboard Box Travel Shop as it was a complex itinerary. I found them to be really helpful and responsive. We dealt with Lilly. She made sure that she understood the route we wanted to take, and in some instances suggested great alternatives to the lodges we had identified but which were full. She was also mindful of the distance we would have to drive between destinations and ensured that this did not become too onerous.

The administration was handled efficiently and without fuss.

It made the whole trip a lot easier and did not add significant cost to the process compared to doing the bookings ourselves. Where there were differences we did some directly and that was also fine.

Carol   –  
United Kingdom UK
Visited: April 2018 Reviewed: May 4, 2018

Email Carol  |  50-65 years of age  |  Experience level: over 5 safaris

Once-in-a-lifetime-self drive trip to Namibia
5/5

I cannot thank Allison enough; she was SO helpful and always pleasant. All the advice really helped us to have a fantastic, once-in-a-lifetime holiday. We are a retired couple and it would have been a difficult trip without all of her suggestions and advice. Nothing was too much trouble.

No negatives at all about the arrangements. Every place was expecting us and had the correct details, car hire was in place as well. I was particularly amazed to receive the information pack at the Avis counter, the personalised map was so useful. And even a sim card for Namibia! I have posted a rave review on TripAdvisor and have told anyone who is thinking of an adventure to get in touch. Thank you!

Average User Rating
4.8/5
Rating Breakdown
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  • 4 star 2
  • 3 star 0
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