Gondwana Travel Centre
- Located In:
- Size:
- 10-20 employees (Founded in 1993)
- Member Of:
- Namibia Tourism Board
- Tour Types:
- Self-drive mid-range & luxury tours
- Destinations:
- Price Range:
- $66 to $1,381 per person per day (USD, excl. int'l flights)
Reviews
Email Vicki and Rob | 50-65 years of age | Experience level: over 5 safaris
Cardboard Box Travel exceeded our expectations
We used Allison at Cardboard Box to book and assist with planning of our self drive trip through Namibia. In the beginning we were just going to book Etosha National Park with the company, but Allison was such a wonderful help and wealth of information that we decided to book everything including extra tours and car hire through Cardboard Box.
Although we are pretty independent travellers, we found for Namibia it really paid off to use a local agency like Cardboard Box, for both experience and local knowledge, and unexpectedly also for assistance on the ground. We have visited Africa many times, but for various reasons, Namibia threw us a few new challenges, and Allisons advice, help and guidance was invaluable. She knew about all the accommodations and places we wanted to visit, and was happy to offer valuable and honest advice where we needed it during planning, even with some sensitive subjects.
During the trip when we had some car problems Allison along with others in the office helped us out enormously. A car breakdown in the middle of nowhere, with no phone service, was a stressful enough, but the CB team organised assistance with everything via the local Avis office, and a repair, then eventual vehicle replacement, which were all arranged by the next day.
I cannot stress highly enough how impressed we were with the service of Allison and the staff at Cardboard Box Travel, and would recommend them without hesitation.
Vicki and Rob
Gold Coast
Australia
LU
Email Marc | 50-65 years of age | Experience level: 2-5 safaris
Perfect organisation, matching all of our expectations
Communication was on top of my expectation, every mail was answered in short time notice,
All services on time, flexibility even on tour for unexpected changes, lodges and services topped all of the groups expectations.
We would certainly recommend Cardboard Box to anyone and will use them again when in the region.
Special thanks to Anita, our consultant in charge
CA
Email Greg | 50-65 years of age | Experience level: first safari
Outstanding - thorough, responsive, incredibly knowledgeable - cannot recommend them highly enough.
We could not have been happier with Cardboard Box. Allison was extremely knowledgeable and full of great advice for us. We appreciated the fact that she crafted the itinerary specifically for our needs and desires, as opposed to slotting us into the standard setup - this kind of care is not the norm. Very impressive. We also appreciated her excellent communication - she always responded quickly and professionally to our questions and concerns. As a result, we had an outstanding trip. Even when we made a last minute change to our itinerary, while in the bush, on a Sunday night, we had an immediate response and help making the changes and arrangements. We do not hesitate to recommend Cardboard Box extremely highly to anyone and everyone.
Email Martina | 50-65 years of age | Experience level: over 5 safaris
Excellent customer service
I have been using Cardboard Box for more than 5 years and have recommended them to several friends wishing to travel to Namibia.
I tend to use the same consultant (Chantelle) and she is fantastic in accommodating my requests. Communication is prompt and the bookings in place in a matter of days.
I love their website with the detailed information on the lodges and camps and the map is brilliant.
I have no hesitation in recommending them whether you are a first time traveller to Namibia and need some advice or a frequent traveller who knows what they want!
CH
Email Paul | 35-50 years of age | Experience level: 2-5 safaris
Great service!
After our initial (slightly vague) enquiry, Lilly at Cardboard Box came up with a suggested itinerary. I sounded excellent and well thought out. She changed a couple of things at our request and handled the whole booking process efficiently and with great professionalism. Pre departure information was really comprehensive and helpful. Any questions we asked got answered fully and promptly.
In hindsight, all the camps / B&Bs / lodges suggested and booked were awesome and, I think, were chosen very well with our style of travel / requests in mind.
I'd use Cardboard Box (and recommend Lilly as a contact person) again in a heartbeat.
An extremely well planned trip, that gave us an excellent experience of all that Namibia offers.
We were extremely well catered for by the Cardboard Box travel company. We received tip top service which gave us a true adventure greatly exceeding our expectations.
Email Jill | 65+ years of age | Experience level: 2-5 safaris
Brilliant company. understood our requirements from first contact and planned a brilliant trip
Communications were speedy and efficient. Service was excellent. We had a named agent, Allison, who took our requirements and made them into a brilliant trip with local knowledge and understanding of the regions we wanted to visit. The organisation exceeded our expectations and we had very good accommodation booked for us, very suitable vehicle for self drive, and were given good local advice to enhance the trip.
It was a great way to see a fascinating country.
IT
Email maurizio maggiora | 35-50 years of age | Experience level: 2-5 safaris
excellente, affidable ,very good
Great information, speed in responses, excellent assistance and help with program changes.excellent service advice!
Email Markus | 35-50 years of age | Experience level: over 5 safaris
Excellent and very personal client service
I had a number of interactions with different people of their team, and all very both competent and very pleasant. The tour I booked was the Fish River Canyon Trail ("Klipspringer Trail") and it was a fantastic experience - one of the best in a full year in Namibia. I can fully recommend Cardboard Box travel and their products.
US
Email Chuck and Paula | 65+ years of age | Experience level: over 5 safaris
Going to Namibia Then Use Cardboard Box to Plan the Trip
I relied on Cardboard Box to plan our adventure in Namibia. They were extremely patient in working through all of the options. Because we were dovetailing our trip with a stint as volunteers on an elephant research site, we kept changing our dates. CB worked through all of that and found us six superb private game reserves to visit before our sojourn with the elephants. There are a hundred private game reserves in Namibia and CB picked superb ones. And they worked up an 1100 mile drive for us with reasonable distances between sites. They gave us superb briefing materials including both maps and directions that enabled us to drive without missing a turn. As I say, they were patient with us and just kept helping us and helping us. Then when our flight to Namibia was cancelled by British Air, they worked us with to reconfigure the plan to accommodate our arriving a day late. We loved Namibia and could have spent 2-3 more weeks there. CB is definitely a professional operation that listens to its clients. We've traveled in 85 countries so we have had experiences with every possible type of travel agent. Thanks.