Hamadi Ningaa - Founder, Face of Africa Adventures
Face of Africa Adventures
- Located In:
- Size:
- 10-20 employees (Founded in 2010)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $200 to $1,700 per person per day (USD, excl. int'l flights)
Reviews
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Email Katja | 35-50 years of age | Experience level: 2-5 safaris
Amazing and perfect organized safari!
We booked a 10 day safari in Kenya and Tanzania through "Face of Africa". The trip was super organised. We had fantastic accommodation and highly qualified guides. We visited 6 national parks in total and had incredible experiences with many animals (including all the big 5). We not only saw them, but also experienced them in many interesting situations. (see photos) Our guides were very caring and thoughtful. Wishes from us were always taken into account. Our 9 year old daughter was never bored and still talks enthusiastically about the many experiences.
When crossing the border, the guides were very helpful.
All the accommodation was very tasteful and located in the national parks.
Compared to other providers, there was a fair price-performance ratio.
We can recommend "Face of Africa" with the best of consciences.
ES
Email Angela | 20-35 years of age | Experience level: first safari
The most amazing journey with the best team
We did the Safari with Face of Africa adventures and it was amazing, all the team take care about we could see animals as many as possible, feel comfortable, and take delicious meals every day. We spend 4 days in Tarangire, Serengeti and Gnorongoro and I think is one of the best things I ever do. I'm very glad with this team.
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Email Mariano Montoro | 20-35 years of age | Experience level: first safari
Well organised and really good value for money.
An amazing experience we will never forget! We were punctually picked up our first day and travelled towards Tarangire National Park. From then onwards we enjoyed so much all of the animal searching at Serengeti and Ngorongoro Crater also. Our chef cooked very good meals and the guide had the answer for all of the questions we had about the animals. It was also amazing the capability of spotting animals while driving! We would definitely recommend them to go for a Safari around Arusha Region.
EG
Email Sandra | 20-35 years of age | Experience level: first safari
Very honest and straightforward and always available
Great value for money, it was always easy to reach out tour operator and the experience was amazing thanks to our amazing guide Dickson
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Email Lidia Garcia | 20-35 years of age | Experience level: first safari
The Face of Africa team was amazing I’m glad I choose them to take me to some magical safari runs.
The face of Africa team was amazing, Shaffie and Hamadi know a lot about wild life and the beautiful safari animals. All the drives were nice, and the picnics were even better. and on the last day we all had a big dinner with them dancing, eating, and signing.
We arrived in Nairobi and Hamadi crossed the border to get us and bring us to Tanzania. When we left Tanzania he also brought us back and crossed the border with us to make sure everything went by smoothly. He went above and beyond. So by far The Face of Africa will be my go to for all of my safari trips while in Tanzania.
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Email Kevykevvworldwide | 35-50 years of age | Experience level: first safari
Hands down, the best tour operators we've ever had the pleasure of working with.
Face of Africa went above and beyond to ensure that we had the best time possible. From picking us up at the airport to drop offs, the hotels, the lunches, the experiences - all unforgettable. I would highly recommend EVERYONE book through FACE OF AFRICA Adventures if you want to experience the best safari of your life !
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Email Ekaterina Zheleznaia | 50-65 years of age | Experience level: first safari
Our agent Hamadi and our guide Peter both were very good professionals!
Everything was great! Hamadi is very good organizer, responsible and attentive .Piter - our guide showed all animals which live in Serengeti and Ngorongoro very close. We are absolutely satisfied and very grateful!
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Email Ben | 50-65 years of age | Experience level: first safari
SCAM WARNING - They will not return any deposit!
SCAM WARNING - They will not return any deposit!
I always hesitate writing bad reviews, but this one is worth over $2000.
We scheduled a trip with them for the end of June 2020 and paid 40% deposit. Due to current situations involving travel and mandated quarantine on both ends of the trip, we cannot go.
Faces of Africa Adventures says they will not return our deposit.
This would be understandable if they:
a) had a written policy about deposits (which they don't), or,
b) would provide any written verification of any deposits they had made on our behalf (they have none), or,
c) any services had already been rendered (they haven't).
They don't dispute any of the above.
They have switched excuses from they have already paid deposits (they can't provide any proof) to their office is being closed (yet, they continue to accept reservations and money from people).
We have contacted the Tanzania Tourist Board, the Ministry of Natural Resources and Tourism, and the Tanzania National Parks to help remedy the situation.
Please be very, very careful with this company and get everything in writing. Do not give them any money unless you have solid guarantees that you can back up.
Reply from Face of Africa Adventures
Posted on May 12, 2020Hello,
It was a great pleasure for you to request and book the safari with us for June 2020. Unfortunately, due to the ongoing pandemic in the world, you will not be able to travel again and have contacted us to claim for your refund.
First of all, we are sorry for all the inconveniences, the second thing is; WE ARE NOT SCAM the problem is you did not understand us. In reference to our past emails, Our reply was that; the occurrence COVID-19 is neither our fault nor yours and so this pandemic is affecting us both. Since your booking was done since last year and you had made the 40% deposit, we went ahead and did payments for your services to prepare for your arrival of which such payments are non-refundable by our partners, instead, we can have credit note to use for future service which is same as postponed one. Having said so we gave you options to either postponing your trip to any other time of the year or next once all this is over and you will be able to travel again. But if you have entirely decided not travel to Tanzania within this year or the next year and beyond, we asked you to be patient and wait till June once our executive management which is also responsible for serious financial matters is back to the office so that you can proceed discussing further regarding the refund. There is nowhere in our email conversation that exactly says we shall not return your deposit.
We hope your understand the situation corona-virus.
Thank you!
Email GeorgeX | 35-50 years of age | Experience level: first safari
Amazing 3-days safari in Serengeti & Ngorongoro National Park
We decided to go on a 3-days safari in Serengeti & Ngorongoro National Park. After doing extensive research over internet, reading several reviews we eventually chose Face of Africa. I must admit that I was impressed with their services not only during the safari but also with the assistance provided before that. Not knowing how to plan our days, they spend long hours & emails with us trying to help us create our ideal itenary. They are extremely patient, listening to the customer and trying to prepare the best tour plan for each of their customers. During the 3 days safari, we had an amazing & super experienced guide/driver that knew everything about the animals - he cared first & foremost about our safety and make our journey one to remember forever. The chef also provided a tasty menu each day, that we cannot forget. We managed to see up & close all the big five animals & much more than that. I honestly cannot recommend more Face of Africa company. They made our safari a unique experience that we will remember for all of our life.
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Email Marlene R | 35-50 years of age | Experience level: over 5 safaris
Very satisfied and had a wonderful day at the Arusha NP
I was looking for a provider for my day trip to the Arusha National Park. Via Instagram I joined Faces of Africa Adventures and booked my tour there. I was picked up at the property and taken directly to the National Park. There was help with all the formalities, which was very accommodating, since I do not speak Swahili. The safari vehicle we were traveling with was very clean, modern and well maintained, which is very important to me. The driver and guide had a safe driving style and was always careful in the park that the guest had the best view of the animals. And that's so important on a safari. I was able to capture the best subjects with the camera. Also, everything was explained to me well and understandable, so that I now have a lot of animal knowledge and can also share this. At lunchtime there was a packed lunch, which was plenty filled and neat enough. Also drinks were offered. So the afternoon on the Game Drive could be spent in good spirits. After the trip, I was also safely brought back to my accommodation. For me, price and performance were right. Even with the payment everything was correct. All in all, I had a great day at the Arusha NP with the safari experience I had hoped for. Thank you so much!