Reviews

Sort By: Date Most Helpful 91-100 of 118 Reviews
Tewolde   –  
United States US
Visited: May 2024 Reviewed: May 11, 2024

Email Tewolde  |  65+ years of age  |  Experience level: first safari

Very good
4/5

Enjoyed quite a bit. I have already recommended my family and friends

Nabil   –  
United States US
Visited: May 2024 Reviewed: May 27, 2024

Email Nabil  |  35-50 years of age  |  Experience level: first safari

Nice relaxed expeirmce
4/5

We flew for a safari in May 2024, just after the floods in Masai Mara. We opted to stay at Mara Sopa Lodge. We booked with Jocky Travels. Overall, experience, however, things are a little bit more laidback. They picked us up from the airport, we went to the office, when we finalized our booking, and then set off for the Safari. The trip to the national park took about 6 1/2 hours, when we reached, we had lunch, and relaxed for some time. At the Lodge, they switch off electricity between 3 PM to 5 PM, on a daily schedule, which results in Wi-Fi, lighting, and hot water being turned off.

The next day, we set off, Shortly after 7 AM, and had a full day safari, where we saw animals we were expecting to see. We returned to the lodge around 3:30 PM, and did the same thing the following day. On the next day, we did a mini game drive, and then drove back towards Nairobi. Overall, a good experience.

Our driver and guide, Dickson is highly recommended, He knows a lot of spots where the animals are, and was able to give us some good insight. He was also able to spot animals from a great distance, and key in making our trip more enjoyable.

Mery   –  
Spain ES
Visited: May 2024 Reviewed: Jun 5, 2024

Email Mery  |  20-35 years of age  |  Experience level: first safari

Beautiful landscapes and nature, but many hours of distance between parks
4/5

It is true that the customer service is very efficient and friendly.In my case I did the tour at the end of May and the parks, especially Nakuru, had many parts without access which It made the experience contraversial, since I could not fully enjoy the parks and no one warned me about this.
On the other hand, the safari adventure depends a lot on the driver, in the first place they assigned me a driver for the first 4 days, who explained the interaction and explanation of animals, itinerary...(Everything a guide should do, he didn't do), but for the last Amboseli park they changed me to another group with another driver Kikitu He changed my experience because of how he treated people, his hospitality, great explanations and lots of laughter. The best driver and travel friend.

Parisa   –  
Iran IR
Visited: June 2024 Reviewed: Jun 19, 2024

Email Parisa  |  20-35 years of age  |  Experience level: first safari

Unforgettable
4/5

I recently went on a trip to Kenya with a safari covering Masai Mara, Naivasha, and Nakuru. The experience was made exceptionally memorable by our tour guide, Robi. We initially started with a different group, but after two days in Masai Mara, we switched to Robi for the remainder of our journey.

Robi was simply amazing! His patience and dedication in showing us the beautiful Lake Nakuru and Lake Naivasha were unparalleled. He was not only knowledgeable but also incredibly kind, smiley, and friendly throughout the trip. Robi’s passion for his work and his warm personality made the experience truly special.

Even though we didn’t initially book with this company, the switch to Robi was the best thing that could have happened. Everything with him was perfect, and we couldn’t have asked for a better guide. Thank you, Robi, for making our trip unforgettable!

Alexia   –  
Andorra AD
Visited: July 2024 Reviewed: Jul 9, 2024

Email Alexia  |  35-50 years of age  |  Experience level: 2-5 safaris

Very good value for money
4/5

The guide/driver was excellent. Willing to do the extra mile to spot animals!

Khady   –  
France FR
Visited: July 2024 Reviewed: Jul 14, 2024

Email Khady  |  20-35 years of age  |  Experience level: first safari

Good
4/5

The experience was over all amazing.

The game drive was awesome, we had a very calm, polite and sweet guide Jimmy (I’m giving him a 20/10, he is just amazing). I’m recommending him. We had the opportunity to see the Top 5 animals (Leopard, Lion, Elephant, Rinno and Buffalo)We had a picnic in Massai Mara on the second day, it was really a greaaaaaat experience.

Giving a 4 stars because the lack of communication with the agency.

Hellen was very responsive on emails but when it’s comes to coordinating the pick up at my place it was terrible. They sent the driver at 7,15 as agreed but didn’t gave him my number so he couldn’t contact me, i was still waiting for him until they called me at 8.30 to inform me he was downstairs waiting for me. So make sure to ask about name and number of the driver a day before

The Hotel (Jambo mara) is nice, with good employees. I had a bad room on the first day, apparently the hotel was full, I didn’t receive any communication about it. They made a Room change the next day. There was no hot water in the rooms and it’s winter time.

Booked and paid for a Massai Mara village visit but it didn’t happen again no communication from the agency.

I do recommend the agency, but make sure you ask all the needed information and point out all your needs.

And Again Thank you Jimmy you made this trip unforgettable. You are appreciated

Alex   –  
Austria AT
Visited: July 2024 Reviewed: Jul 19, 2024

Email Alex  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic Safari with average acomodation and food
4/5

The safari and our driver (Albert) were fantastic! The acomodation and food (mainly rice, potatoes, spinach and chicken 2x a day) are low standard. As all tour operators stop at the same places I assume it is the same on all safaris. As such I can recommend Jocky Tours!

Shelly   –  
United States US
Visited: July 2024 Reviewed: Jul 22, 2024

Email Shelly

Excellent excellent guide - ok accomodations
4/5

Our guide Johnnie Jackson was super duper excellent!! We saw the big 5 right away and also saw 7 cheetah one day as well as quite a few lions (1 male and 1 female were right next to our vehicle) and even a leopard! He knew right where to find the animals and made each day fun and interesting. He was concerned about everyone in our group and was patient, kind and flexible. The only downside of the safari were a couple of the accommodations. They were definitely budget and we knew that going in, but we're still surprised by the lack of cleanliness, broken tiles, and no hot water.

Sid   –  
Australia AU
Visited: July 2024 Reviewed: Jul 28, 2024

Email Sid  |  35-50 years of age  |  Experience level: 2-5 safaris

Value for service
4/5

We did the 5 days budget safari tour of maasai mara, lake nakaru and naivasha.
Everything was very good and welcoming. We had a great experience. Our tour guide papa was very friendly and knowledgeable about the animals. Food was alright. Stay was good enough. Overall very happy with Jocky safari and will recommend them.

Erik   –  
United States US
Visited: July 2024 Reviewed: Jul 29, 2024

Email Erik  |  35-50 years of age  |  Experience level: first safari

Professional and well-knowledge driver with an unorganized company
4/5

There's not enough praise I could write for our driver, Khalifa. We deeply appreciate that he didn't follow other drivers and instead took the risk to find the Big 5 during the safari. We felt lucky to have had him as our safari driver. Khalifa took great care of us throughout the safari, creating unforgettable memories.

The main reason I gave four stars instead of five was due to the disorganization at the Jocky Tours office, which affected our waiting time. There was a lack of communication in the morning during the pickup, and when we arrived at the office, they had the wrong information, thinking we were a group of three instead of two. Because of this, we had to change safari drivers. Additionally, they didn't inform us about a 5% transaction fee for using a credit card. Had we known, we would have used cash to pay for the safari tour.

Would we use Jocky Tours again? If I knew I could get the same driver, then yes, I would definitely use them again.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 1,619
  • 4 star 118
  • 3 star 15
  • 2 star 4
  • 1 star 8
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