JOCKY TOURS TEAM
Jocky Tours and Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2002)
- Member Of:
- AMREF & KWS
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $50 to $200 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
TH
Email Yoshinobu | 50-65 years of age | Experience level: over 5 safaris
Wonderful safari in Kenya and Tanzania
This is my second time to ask Jocky Tours for tour arrangement and it was so nice.
We went to Masai Mara and Amboseli in Kenya, and Serengeti and Ngorongoro in Tanzania. Both of them were fantastic. Tranfer, accommodation and drivers hand over between Kenya and Tanzania were well arranged. Drivers' abilty and knowledge about wild aimals are great. We were very satisfied.
RU
Email Anton | 20-35 years of age | Experience level: first safari
Safari through Nakuru to Masai Mara
Everything was ok. Level of servise was good. Martin - is the best guide.
SD
Email ilona | 35-50 years of age | Experience level: first safari
Promise delivered
The program was delivered as promised, however it also meant switching groups. I did not mind being in different groups but it might bother some. Eric, the guy in charge, was always prompt with responses to questions. The drivers were skillful and friendly. The accommodation at Masai Mara was simple but clean and adequate; the food was always (except picnics) in a form of a buffet with options for vegetarians and omnivores. I was met at the airport as scheduled and all activities were carried out as promised. I can gladly recommend this agency as your safari tour operator. I had a great experience and would go back in a heartbeat!
NL
Email Nekesa | 50-65 years of age | Experience level: 2-5 safaris
What do myou mean?
We had a very nice safari to Amboseli Kibo camp. The fixed tents were very comfartable, with a toilet and running water! The food was luxery. A little bit too luxery for my taste.
We had a very good driver/guide: Lawrence.
Tulienjoy sana!
AE
Email Abdul Rahman | 50-65 years of age | Experience level: first safari
Excellent safari staff and car. Bad food. No wifi at all
Excellent safari staff and car. Bad food. No wifi at all
UA
Email Yuriy | 20-35 years of age | Experience level: first safari
Excellent safari. Good price
During our 4 days safari (Masai Mara, Nakuru,Naivasha) organized by Jocky tour we have seen all main animals, including Africa big five. Both office and safari staff was very friednly, professional and flexible to our needs.
Good velue for money, strongly recommended.
US
Email Eric | 20-35 years of age | Experience level: 2-5 safaris
Not sure what happened here
5 of us booked a 3 day tour through this company for a quick safari. I am not sure what happened but it was absolutely ridiculous from the start. We were scheduled to be picked up at 8 am from our Nairobi hotel, no one showed up after calling they first said that the driver had been there and left with no explanation as to why, then immediately turned around and said that the driver could not find the hotel. We were picked up in another vehicle at 9:30 and taken to meet our driver. As per our itinerary we were told there would be no more than 7 people in the van, there was 8 which was not a huge deal just another inconsistency. After the late start we then ran in to an accident on the way there was no water supplied in the van we sat for quite some time in the heat before starting off again, at that point we were to late to get lunch at our lodge and had to stop at a buffet on the side of the road. We ended up getting to the lodge at 4:30 which is past the time when our game drive was supposed to start. We sat there as our driver and the lodge staff argued for an hour because come to find out despite the fact that we had paid months in advance Jocky tours had never actually booked our rooms. Once we were finally checked in it was almost 6 oclock. We ended up getting about 30 min worth of a game drive that night. The next morning we did not get into the park until after 9 oclock due to the constant delays of the driver. Once in the park he failed to point out any wildlife and drove around like a crazy man only stopping if we made him at which point he would then take off as we were trying to get photos. We talked to him about it multiple times yet he persisted. He continually almost hit animals as they crossed paths and even sped up at them several times. It appeared the only time he was interested in stopping was to speak to his friends which were other drivers. While looking at a pride of sleeping lions him and his buddy driving the other van went within 10 ft of the lions and began revving their engines to make them get up. When we protested he laughed. After our complaints he became sullen and began not bothering to respond to requests at all. He supplied no water for the entire day that we were in the park and blamed it on the hotel despite it being in the itinerary that his company would supply it. These issues continued throughout the entire rest of the trip and made for a very akward and dangerous ride back to Nairobi with all of the vans occupants asking him multiple times to slow down and stop driving so dangerously. The drivers name was Dalton nickname Ali, in my opinion and the opinion of everyone I was with he should not be allowed within the park and definitely should not be trusted to drive people.
Reply from Jocky Tours and Safaris
Posted on Feb 15, 2017Thank you very much for the feedback, Reading through your review its clear that you did not like the services we provided to you and we highly apologize for that. We would like to clarify that all this inconveniences were largely because of the driver guide you had MR Dalton "ALI" who happens not to be our company driver guide, Your Kenyan link who helped in your reservation is the one who insisted on having 'ALI' as your driver guide and we had no choice but to oblige since you were 4 people booking together.
The driver guide Ali is Kisumu based driver and therefore not conversant with Nairobi city that's why he picked you late from the agreed time of 8am, You were supposed to be 7 in the van (4 of you + 3more) but while reserving you did not mention to us that you had a kid coming along thus making your number 5 plus the 3,if we knew in advance that you will be having a kid coming along we would have added 2 more instead of 3, however after learning from the driver that you turned up 5 instead of 4 as you had reserved we intervened and took out 1person making the number back to 7 as we had agreed, for the rest of the safari.
For the lodge,kindly note we had booked and made payments long time ago, its Ali's lack of clear expression that led to your delay check in and also partly your fault too because on reservation you failed to mention to us that you were 4 adults and 1 kid, we only knew of 4 adults and on arrival at sopa Lodge the lodge reception team were confused as we had made a reservation of 4 people only, and therefore they had to take time and consult us before allowing you in.
We highly regret and apologize on Ali's poor conduct both on driving, guiding, expression and attitude. We will for sure not use his services again, as much as it was Alis fault in all this and he is not our company guide we will take full responsibility and like to sincerely apologize.
Email Lucy | 20-35 years of age | Experience level: first safari
Excellent experience and great value for money.
From the first email exchange, our experience with Jocky Tours was a delight. They responded to all queries with patience and in detail, were very accommodating when we had a problem with our credit cards and every employee we met was welcoming and professional. Our tour guide was called Isaac and he was very knowledgeable about the animals and provided lots of information. The accommodation was great and we were delighted by the hotel in Nakuru on the final night. The safari was excellent value for money and I highly recommend them to everyone considering a safari in Kenya.
RU
Email Strakhova Lyudmila | 35-50 years of age | Experience level: first safari
Good Safari
All in ok. Driver and accommodation is good.
We are happy with everything
RU
Email Svetlana | 20-35 years of age | Experience level: first safari
Professional organization
Special thanks to Eric who helped us to organize the trip according to our wishes.
Our guide Joshua was just great! Very polite, told us about the country, culture and animals.
When we started to prepare the safari tour we tried 6 difference safari agencies and I can confirm that Jocky Tour is the best!