Reviews

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Rodney (UK citizen)   –  
Italy IT
Visited: October 2017 Reviewed: Oct 28, 2017

Email Rodney (UK citizen)  |  65+ years of age  |  Experience level: 2-5 safaris

great adventures and experiences
5/5

Very professional organization without glitches, and well experienced and tiredless guide/driver Harun.
The Sopa lodges in Serengeti and Ngorongoro crater were very comfortable, clean, safe and with great views! They even provided us with water bottles on the crater rim.
Harun was very attentive to our needs and wishes, respecting the park rules to protect the environment and the animals. We had an unexpected experience when a big heard of angry buffaloes confronted a pack of around 18 lions ( half of them inexperienced having just killed 2 little buffaloes from the big herd). Very rare to witness!!
And as it was the mating time for birds, we saw the ostrich courting and mating dance and wing displays.
Lucky

Rosine   –  
Canada CA
Visited: August 2017 Reviewed: Sep 7, 2017

Email Rosine  |  20-35 years of age  |  Experience level: 2-5 safaris

Peaceful romantic trip
4/5

Our travels with Msafiri Travels was great. Our guide, Samuel, was super and the Lodge, Butembo, was ours entirely since we were the only guests ! I recommend this agency since it is 1. local, 2. their customer service is simply amazing. Leina will make sure everything is in order and up to your expectations. Strongly suggested !

Heza   –  
Sweden SE
Visited: March 2017 Reviewed: Apr 18, 2017

Email Heza  |  20-35 years of age  |  Experience level: first safari

Wonderful experience with Msafiri Travels to Mikumi National park in Tanzania for 2-3 days.
5/5

I was picked up by the driver, day 1 towards the evening, near the hotel. The day after we went on a game drive together with the driver/guide. And lastly we went on a second game drive on the 3rd day, but only for a half day this time. The national park was amazing, the driver/guide was very professional and experienced. The hotel was good over all. The food they served was really nice. And the the whole experience was better than I expected. I will surely recomend Msafiri travels and Mikumi National park to friends and other travelers in the future.

Mahder   –  
Finland FI
Visited: December 2016 Reviewed: Dec 28, 2016

Email Mahder  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

We went to Ruaha national Park for 4 days road trip.Our experience as a family was great! The driver, he is also a guide he has excellent knowledge about the place and very fascinated to explain. We managed to saw a lot of animals.

Monika   –  
Tanzania TZ
Visited: October 2016 Reviewed: Oct 30, 2016

Email Monika

Great experience
5/5

We went to Selous GR with Msafiri Travels. All went well, we had a very nice safari! Butembo Lodge is a wonderful place, Peter is a very good, comitted, knowledgable and friendly guide and all travels went well and safe. Selous is definitely a place worth visiting.
Thanks again for your planning, we really enjoyed!

arif   –  
India IN
Visited: October 2016 Reviewed: Oct 18, 2016

Email arif  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of arif and not that of SafariBookings.
not living upto the promise
2/5

we booked selous game reserve 3 days tour with them .. 7 adults 4 kids ..
first thing .. leina was very quick to respond to any queiries .. she collected the payments from me from my place and was swift with responses ..
but from the start of safari the service looked glitched.. first day one vehicle arrived and we had to wait one hour for the second vehicle
after reaching the camp we had booked 3 rooms 3rd tent wasnt ready even after 3 hours of arriving and when the tent was given it was clearly a makeshift arrangement as the camp looked overbooked.. a tent of 2 was turned into tent of 4 with extra beds cramped in it with no mosquito nets.. they gave us a better tent next day but out of 2 nights one night was wasted and our mood spoiled
on 3rd morning we didnt want a walking safari instead an extra game drive but drivers werent informed about it so we had to inform drivers on our own and then they rechecked with the company.. it was all messy
on whole 3 days or even after the safari the tour operator didnt call even once to ask how were we doing or were the arrangements fine..
on last day she called me and asked for an extra 40 usd .. she said my wife ( who is tanzanian) didnt present her ppt on the park gate so she had to pay her full fees .. i told her nobody asked me for any documents and my wife was carrying her passport with her all the time .. if asked to present the passports it was on hand .. it was a communication mistake between them and the drivers which she was trying to put on me and extract money ..
last day the drivers were told not to give us lunch .. i said the lunch is included in package .. so the drivers arranged a lunch in completely horrible place where none of us could manage to eat.. we had carried foodstuffs with us that came handy
so with msafiri travels the experience was horrible.. i wouldnt advise anyone to go with them .. i have been on safari before and some people provide much better service
on the positive side Butembo selous camp was very cosy .. it gives u a great feel of jungle .. and the walk from restaurant to tents is like walking in real jungle .. ameneties are nice .. tents are good .. exceptionally clean hygenic and in great shape .. its real luxurious..though in summers a fan would be handy in tents as it gets very hot during summers..
the staff was super polite and saw to every demands of us..
food was average .. but in a camp which has only 7 tents u cant expect a buffet .. they had limited menu in dinners but it was fine ..
the drivers peter and ramdani were fabulous .. specially peter was so fearless .. they werent at all tired of driving whole day to try and spot animals .. they really went out of the way and made this trip memorable .. were also very polite and friendly
over all we had great time due to the camp and drivers .. hence 2 stars to msafiri for providing us this camp and drivers .. or else there isnt much about msafiri to recommend

Tyler and Claire   –  
United States US
Visited: June 2016 Reviewed: Sep 19, 2016

Email Tyler and Claire  |  20-35 years of age  |  Experience level: first safari

A skilled, flexible, affordable, and experienced tour operator who cares about their clients.
5/5

My wife and I researched and shopped around a ton before finally deciding to use MSafiri for our 2-1/2 week trip to Tanzania. We choose them because they were responsive, competitively priced, and worked to meet some of the more unique requests we had for our trip.

From the time we arrived in Dar es Salaam to our flight back home they took amazing care of us. We were invited to meet Leina’s family our first night in town and sample Chef David’s traditional Tanzania food we’d be eating during our Safari. From there we headed out on a whirlwind tour of Southern and Northern Tanzania. In the first park (Selous) alone we saw crocodiles, hippos, hyenas, giraffes, lions, and a small troop of elephants. Each park offered a new collection of animals to spot, photograph, and enjoy.
- A troupe of Hippos sun bathing on the river bank
- Leopards eating a Gazelle they’d dragged up a tree
- A mother Cheetah feeding her two young cubs
- Hundreds of Buffalo and Zebra littering the countryside
- Lions camped out on a ledge overlooking the Serengeti
- Two Giraffe fighting by swinging their necks at each other
- Several hundred Wildebeest crossing the Mara river
- A lone Rhino trampling through Ngorongoro Crater

We owe all of that and more to our drivers/guides Yunis and Charles. I’m pretty competitive and tried to out spot them the entire trip, but didn’t get anywhere close. They were really flexible in when we left, how long we were out, and where we went within the parks. Meanwhile Chef David made sure we had plenty of great food to keep us going. If we wouldn’t make it back for lunch he’d prepare delicious pack lunches and have them ready for us in the morning, even when we left at 6 am.

I’ll just close with saying that we cannot recommend MSafiri enough if you’re planning a safari to Southeastern Africa. From hiring skilled guides/drivers/chefs, to their customer centric focus, they made our safari better than anything we thought we’d receive. Leina will take excellent care of you and make sure your safari is one you’ll never forget, I guarantee it.

Jolie   –  
Hong Kong HK
Visited: July 2016 Reviewed: Aug 9, 2016

Email Jolie  |  20-35 years of age  |  Experience level: first safari

A wonderful experience of a lifetime. My safari trip was professionally organized by Msafari
5/5

Thanks to Msafiri travels -Leina & Frank, I had a wonderful time in Tanzania.

I was a solo traveler for a 3 day’s safari trip to Selous Game Reserve. They offered me a competitive price (compare to a solo traveler’s price) since Leina helped me to get in touch and linked up with other travelers.
Frank – He is a seasoned & professional tour guide, also an excellent story teller. He is always able to make things very interesting during the walking & boat safari and the game drive. He also told us many things we often missed out and answered all questions we asked. The way he expresses stories is just delightful. I strongly recommend Frank for those travelers or families who are with kids – think they would love him.

Leina - She is very helpful and responsible manager. She responded as fast as possible and always offered me the detailed information. (since it is my first time to be in Africa). She also helped us whenever we needed.

For instance, I l forgot my camera in the lodge (in which I did not even recognize yet), Leina and the African safari camp’s staffs tried their very best to get it back from Selous to Dar es Salaam international airport before my flight back to my home country.

Accommodation - African safari camp – the meal was excellent and the lavatory was clean and tidy, with hot water for shower. No electricity during 23:00-04:00 but at night would be colder, I slept well without a fan. One minor thing was that we were not able to go for the boat safari during the first afternoon as we requested since the boat was full. Yet I am sure that a close communication among lodge and the agency can easily solve such issue.

Erik Toft   –  
Denmark DK
Visited: December 2015 Reviewed: Feb 9, 2016

Email Erik Toft  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent and flexible service
4/5

We requested a tailormade safari and Zanzibar holiday. After contacting also other companies, Msafiri was able to provide what we asked for at a competive price. Upon arrival we were taken well care of and when my daughter fell sick for a few days there was flexibility in adjusting some the hotel bookings. Charles the driver, and Leina the manager, were both very pleasant and trustworthy people that we would recommend to anybody to travel with. The only (minor) hich-up was the hotel in Dar Es Salaam that was not quite up to expectations.

Marina   –  
Tanzania TZ
Visited: December 2015 Reviewed: Feb 6, 2016

Email Marina  |  35-50 years of age  |  Experience level: 2-5 safaris

Great budget safari
4/5

We enjoyed our safari adventure with Msafiri Travels. It was a camping safari and rather simple set up, but the team made sure we were comfortable and had everything we needed. Leina, the owner, was always a phone call away and available to handle requests and questions, which gave me a great comfort. The guides were excellent and safe drivers, which is important on Tanzanian roads. I felt we got good value for our money.

Average User Rating
5.0/5
Rating Breakdown
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  • 2 star 1
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