Reviews

Average User Rating
3.8/5

Rating Breakdown
  • 5 star 29
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 7

Sort By: Date Most Helpful Rating 1-10 of 44 Reviews
Nabila   –  
France FR
Visited: June 2018 Reviewed: Aug 23, 2019

Email Nabila  |  20-35 years of age  |  Experience level: first safari

wonderful experience I could see lionesses and lion cubs and many other animals of the savannah. We
4/5

Very nice guide to the top
it responds quickly enough to our requests and quite reachable good value for money

Raymond   –  
United States US
Visited: March 2019 Reviewed: Aug 4, 2019

Email Raymond  |  35-50 years of age  |  Experience level: 2-5 safaris

DURING MY VACATION
5/5

i was on vacation march this year was really enjoy with my family by Faustin Tours we go Zanzibar and Mikumi national park, the servive was very good, enjoyable and comfotable time during all time we visit Zanzibar and Mikumi Natinal park from the all hotel resort food transport and communication was exellent, experience drivers and guide during transfers and excursion during all time on my vacation with my family create a good memorable vacation

Ramiey   –  
Kenya KE
Visited: April 2018 Reviewed: Feb 4, 2019

Email Ramiey  |  20-35 years of age  |  Experience level: first safari

The safari was marvelous we did enjoy so much
5/5

It was nice we had nice communication altogether, the group was all happy

Musir   –  
Kenya KE
Visited: November 2018 Reviewed: Feb 4, 2019

Email Musir  |  35-50 years of age  |  Experience level: 2-5 safaris

Very experienced tour guide, with him you are assured of coming close range with all big 5
5/5

Friendly,
Affordable service, actually you get value for your money,
No stone is left un-turned in scavenging for the rarest wild to see,
Faustin Tours is averse with quality camps in the wild.

Looking forward to get company of my entire family in my next adventure.

El   –  
United Kingdom UK
Visited: December 2018 Reviewed: Jan 2, 2019

Email El  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of El and not that of SafariBookings.
Extremely negative - driver was dishonest (took luggage and didn’t show up), bad car condition
1/5

I used Faustin’s driver and car because I joined another company - Gamily Tour to Selous Safari and their vehicle was not available one day before due to an accident. Faustin sent a driver John to cover for the transportation from Dar to Selous and driving within the game reserve.


First thing to state is that the drivers in this company are driving their own cars (instead of company provided vehicles) so the conditions of the vehicles are understandably more variable than other tour operators.

Several things which happened showed that John is dishonest and owns a car at very poor car condition (and other things eg drives aggressively)

1. Dishonest - he took my tour guide’s luggages and never show up!! On the last day of my tour, when John was driving me and my tour guide back to Dar, I discussed with my tour guide and decided that I would try to experience the “local public transport” thus he and I would get on the local bus for 2 hours. The plan was that John would drive and follow the bus to the station and continue driving me to the hotel. When we arrived at the bus station, John was still at the starting point where we got on the bus (not sure what he was doing for all those times!!). Luckily I got most of my luggages with me, and I didn’t want to wait for him another 2 hours so I took an Uber back to my hotel. My tour guide waited him for another 4 hours and John never showed up, until the next day after we contacted his company (I would have missed my Kilimanjaro hike if I put my luggage in his vehicle)

2. Bad car condition - across the 5 seats in the car, only 1 seat wasn’t suffering from water leakage. Some windows could never be closed. It also could not drive through the roads which other SUV were able to drive through - I was unable to see lions as his car could not drive through one of the flooded main roads leading to the “lion area”.

My experience with the driver and vehicle was extremely negative. While I wish that this is only an issue with an individual, seeing from other reviews, seems like there is a company-wide problem. Anyways, even if you happen to use Faustin services, you should request to avoid using John (and his vehicle) at all cost.

Paula   –  
Tanzania TZ
Visited: November 2018 Reviewed: Nov 26, 2018

Email Paula  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Paula and not that of SafariBookings.
Unprofessional and disappointing
1/5

We did a really bad experience with the Tour of faustin Tours and Travel.
We tried to get any confirmations on payments and an invoice before we went on the safari which already turned out very difficult as Faustin obviously doesn’t like to confirm anything.
The First day everything Went well, we went hiking that was very nice. After that we drove in our Hotel. The tan Swiss Hotel which was nice. In the evening we Should pay the half of the Money Cash to our guide in the Hotel.
In this Moment we noticed that money from us have been stolen.
We‘re not sure where it happens either it was in the Hotel or it was the driver. But that Not belongs to faustin tours. The Problem we got was, that we wanted a new driver and since that he didn‘t answered any of our calls. Our Guide was sitting next to us and Wrote with faustin what means that he saw our calls and didn‘t picked them up on purpose.
We accepted that we don‘t get a new driver so we drove to udzungwa the next day. But when we came there he didn‘t payed the entry fee so we had to wait there Many Hours because we couldn‘t enter the park and Start hiking. We tried to reach Faustin but without any success so we had to pay it again and went to a lot of trouble with the personnel of the wild park. The only helpful person being the tour guide that will definitely not work for Faustin again! So far all attempts to reach anyone at faustin travel were without success. No one answers the phone or writes back on messages - very poor!
Also we came there and suddenly he said we don‘t get any lunch, although it was included in our offer.
After we came back there was Money over that Had to be payed, but he also didn‘t send the guide the Money and didn‘t pick up the phone as usual.
So i recommend you to Never do a Tour With faustin Tours and safaris!
He‘s absolutely unprofessionell and criminell.
If you want to do a safari or hiking trips i really recommdent taylor safaris, the Agency where our Guide Kevin was from. He was really nice and helped us a lot.

Mark Gleeson   –  
United Kingdom UK
Visited: October 2018 Reviewed: Nov 19, 2018

Email Mark Gleeson  |  65+ years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Mark Gleeson and not that of SafariBookings.
All started well, but we're completely abandoned for our stay in Zanzibar!
1/5

Avoid this company at all costs, they changed our itinerary, omitted many features of the trip, booked us into a substandard hotel, provided a vehicle which should not have been on the road, and a suicidal driver. Once we got to Zanzibar, all communications ceased, leaving us to arrange and pay for meals, drinks, outings, transfers and flights, which were supposedly included. Very disappointing. Only redeeming feature was Michael the guide who was a star.

Patrick   –  
Switzerland CH
Visited: September 2018 Reviewed: Nov 13, 2018

Email Patrick

Very well organized and flexible tour
4/5

My grandfather (92) and I had a very good experience with faustin on our 6 days safari to selous and mikumi. I can recommend him very much.
Thanks a lot again and all the best to you and your family!

Luca   –  
Italy IT
Visited: August 2018 Reviewed: Sep 10, 2018

Email Luca  |  35-50 years of age  |  Experience level: first safari

Excellent tour, very professional and value for money
5/5

Faustin Tour has been an excellent service provider: the tour was very well organised and he proved to be so much kind, helpful, careful and client-oriented. Highly recommended!

Gozde   –  
Turkey TR
Visited: August 2018 Reviewed: Aug 28, 2018

Email Gozde  |  20-35 years of age  |  Experience level: first safari

Very good organized and affordable
5/5

Foustin tried to find us best and affordable option even before our trip.
He always answered all my e-mails within a quick response.
He picked up us Dar Es Salaam Airport in time. During the tour Mr. Novath and Mr. Foustin accompanied us during our tour and they were really helpful and well organized.

Briefly they kept their promise with an excellent servise.

Stay Wild,
Best from İstanbul
Gözde

Average User Rating
3.8/5
Rating Breakdown
  • 5 star 29
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 7
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