Reviews

Sort By: Date Most Helpful Rating 11-20 of 44 Reviews
Mark   –  
United States US
Visited: July 2018 Reviewed: Aug 16, 2018

Email Mark  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Mark and not that of SafariBookings.
not a good experience poor vehical
2/5

Vehicle was not up to standards, old, brake and engine problems and uncomfortable noisy. It was difficult to photograph from the way in which the seats were positioned to a very small roof hatch. The accommodations at the some of the lodges were poor and food not all that great. There was a lot of driving between parks (8-10 hours) in an unconformable vehicle with more time driving than viewing animals which were few far apart. I would not recommend this safari to anyone.

Michael G   –  
Australia AU
Visited: July 2018 Reviewed: Aug 11, 2018

Email Michael G  |  20-35 years of age  |  Experience level: first safari

Absolutely fantastic experience
5/5

I would highly recommend this tour to everyone.

Faustin was always quick to reply to emails and any queries I had.

You can tell Faustin genuinely cares about providing you a great safari experience, adapting to the conditions quickly and making sure you see as much wildlife as possible.

The bush walkings and boat safari were just fantastic as well.

I wouldn't change a single thing about my tour if I could. 5/5

Fiorella   –  
Peru PE
Visited: July 2018 Reviewed: Jul 25, 2018

Email Fiorella  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Fiorella and not that of SafariBookings.
Strongly do not recommend Faustin's tours
1/5

I strongly do not recommend Faustin's tours. On June 1, I deposited 200 US dollars in Faustin's bank account as part of a partial payment of a safari scheduled on July 22. On July 20 I read his email saying that he had to cancel the safari because I was the only person scheduled and it was not profitable for him, he asked me the best way to proceed with the refund. I told him to do it through Western Union. He told me he was going to do it the next day, but he didn't and communication with him started to be very low since then. Then he told me he will go on July 22 in the morning. I called and texted him that day in the afternoon and he didn't reply. By that time I was already in Mikumi doing a safari and I asked my safari guide if he knows Faustin and explained him the situation. Fortunately, he knew him and called him to say that we were going to the police if he doesn't give the money back. Only after that, Faustin gave my money back.

I trusted Faustin because he had overall good reviews and he immediately replied to me when I asked for a quote, but if I would have known what was going to happen, I would have never chosen him to do safari.

Reply from Faustin Tour and Travel
Reply from Faustin Tour and Travel
Posted on Jul 26, 2018

Fiorella asked for sharing safari and sharing safari is possible only if we get some one else who want to share but all of our client rejected to do sharing and they needed private safari so we had no one to join with fiorella, That is why we cancelled and send her email for cancellation. We asked her to send her refund through her phone number becouse we was about to depart for safari but she rejected to receive money through the phone as we always do here in tanzania and fiorella live in Tanzania. Then fiorella asked to send her money through the western union and that time i was at the airport pick up my client to selous. all in all i sent her money through the same way of the phone transfer, so if she could accept the phone transfer her refund could not take even one minite but her desired way of receiving money was problem to our time limit

Olga   –  
Ireland IE
Visited: June 2018 Reviewed: Jul 13, 2018

Email Olga  |  20-35 years of age  |  Experience level: first safari

Faustin did absolutely everything on his power to make our stay in Tanzania delightful.
5/5

Thank you so much for everything Faustin. We enjoyed every second of our safari thanks to you guys. Every detail was perfectly organised, timings, scenarios, the food was lovely, and our tour guide, Novath, was the loveliest, most knowledgeable tour guy we have ever had the pleasure to be with.

We did a safari around Mikumi - smaller than other national parks but with the same beauty and animals, which allows you to see all the animals in a much less crowded park. We also traveled to enjoy the beautiful Udzungwa mountains national park, where we hiked up to the top to a wonderful waterfall (you can swim on the bottom)

I would recommend Faustin tours and Novath without hesitation.
Take care my friends! Hakuna Matata

Marie   –  
France FR
Visited: June 2018 Reviewed: Jul 4, 2018

Email Marie  |  50-65 years of age  |  Experience level: 2-5 safaris

I knew i made a good choice for letting Faustin organises my son's honeymoon safari
5/5

Faustin has been very helpful and avalaible from the earlier booking until the completion of the safari. He kindly and patiently responds to all the queries and questions we had. I would highly recommand to anyone who have a keen interrest in human contact and interaction to consult Faustin for their trip to Tanzania

TONY WATTS   –  
United Kingdom UK
Visited: December 2017 Reviewed: Jan 11, 2018

Email TONY WATTS  |  65+ years of age  |  Experience level: over 5 safaris

Such an easy and unstressful booking experience from start to finish and the safari was well managed
5/5

All the lodges selected by Faustin were of a very good standard with good food choice and sleeping arrangements. The guide ( Novath ) and the driver ( John ) were very likable companions throughout the 9 days. Special mention for young Novath, he was one of the most pleasant young gentleman one could wish to meet.....so polite, so happy and 'chatty' and for his age, very knowledgeable about all the animals, birds and environment at each park. Our communications from the UK with Faustin were always kept up to date and the meeting on arrival in Tanzania was well conducted by the company. We saw so many different species of animals so went away from this experience with fond memories. Would I book again or recommend Faustin Tours...............................OF COURSE I WOULD!!

Chloe   –  
United Kingdom UK
Visited: November 2017 Reviewed: Dec 13, 2017

Email Chloe  |  20-35 years of age  |  Experience level: first safari

Amazing, smooth, painfree and unforgettable experience!
5/5

I was visiting Zanzibar for work initially (solo traveler) and, despite a tight schedule, I thought it would be a shame to travel all the way from London to East Africa and miss out on a once in a lifetime experience.

I started looking at safari prices and most of them were very dear or complicated to organise. I came across Faustin Tours randomly as I landed on safaribookings.com. My requirements were simple: I wanted to do a 3 day long safari in the middle of my Zanzibar business trip, I wanted all the meals to be included and ideally was looking for something that would cost me less than $1000.

Willst other tour operators seem to charge a fortune without the meals to be included, I sent a quote request to Faustin Tours for a private safari, and Faustin, the owner, happened to reply within 10 minutes. He was extremely kind and sent me a quote and after kindly asking where i would come from (directly from London or from the continent) explained that he could arrange for a taxi to pick me up from my Zanzibar hotel and to take me to the airport and back.

Faustin was extremely nice, easy going, very patient and super quick to reply (expect a reply within 20 minutes!) even advised me on which plane to take from Zanzibar to Dar Es Salaam.

After agreeing on everything, I was sent an invoice and requested to pay a 50% deposit via bank transfer.

I arrived in Zanzibar at the end of October 2017 and my safari started on November 6th. Faustin kindly got in touch with me 2 days before the trip, asking whether I had landed safely, and for address and pick up details.

The day of the trip, my flight was at 6:30 and departing from Zanzibar airport. Faustin’s driver picked me up at 4:30 from my Makundunchi hotel and we drove for just over an hour. I arrived at the hotel on time for my flight. The flight from Zanzibar to Dar is a 18 minute flight, and I paid just over $130 (I didn’t want to deal with all the ferry hustle and bustle).
Faustin himself picked me up, and after introducing me to my driver, he explained that I would be alone for the safari! AMAAAAAZING! It would be the driver, the guide and I!
We sorted out the invoicing and I paid the remaining balance, and here began my trip with Johnny, the driver. The trip from Dar to Mikumi National part was 6 hour long. I was at the back of the car and got all the time to sleep and enjoy the breathtaking landscapes of Africa whilst on the road that links Tanzania to Zambia.

We stopped at Morogoro for a quick breakfast at 11ish and arrived at the park at 2pm, where I was taken to a cottage for lunch.

My guide, Nova, was absolutely lovely. Young chap, very smart and knowledgeable. Him and Johnny had that connection that made the trip even more fun. I was taken to the game drive at 3 pm and here it started!

Nova explained that it was a “game”drive and that I may or may not see all the animals. However, I was in luck that day: after seeing hundreds of impalas, we came across zebras, giraffes, buffalos and ONE lion. I was so excited to take all these pictures (make sure you carry a professional camera, and not a phone).

I was driven to my hotel at 6pm, had food and passed out. The hotel was cute but the window had stayed open all day long and I came across 5 cockroaches around the bed. The next morning, I had breakfast over there and mentioned the cockroach incident to Nova and John who picked me up at 6:30am. Nova immediately spoke to the receptionist who arranged for a cockroach-free room to be given to me that same evening.

We headed to the safari and got there at 7 am ish. All the animals we missed the day before were there and i got to take amazing pictures of them: lions, elephants, zebras, wildebeests, giraffes, buffalos... it was a dream
Come true! We even got really close to a lion and a lioness, and witnessed a lazy intimidating attempt of the lion wishing to get closer to a group of zebras.

After lunch that day, and after having seen every animal I wanted to see, I asked Nova whether we could visit the Masai tribe. Both him and the driver were quite flexible, I was taken to the cash point and withdraw about $70, and off we were. The visit of the Masai camp is possibly one of my best memories ever. Seeing all these kids, and mummies showing me around, playing with me, dancing and singing for me, taking pictures and videos and spending time with me was extremely emotional. I wish I had taken toys or stationery along with me. The mums offered to dress me as a Masai woman and gave me all the jewellery accessories so I can fit right in.
We stayed with them for just under two hours and I was driven back to the hotel whilst trying to realise what I had just had the chance to see and live.

I headed to my new hotel room which was much better and said bye to Nova. I had dinner there and was driven back to Dar airport the next day at 6:30 am. We stopped at Morogoro again for a juice and toilet and picked Faustin up on our way to the airport.

Once at the airport, Faustin directed me to the correct check in counter and showed me where I could grab lunch before my flight. I said bye to both him and Johnny and left.

My flight to Zanzibar was delayed by 3 hours, I was in touch with Faustin who was able to alert the driver that was supposed to pick me up from Zanzibar airport and drive me to my Makundunchi hotel.
Once I landed, the driver was waiting for me and we headed Back to the hotel.

As previously stated, this safari really is one of the best thing I have experienced in life. Very well done to Faustin for making a dream come true by providing a painless, smooth, professional and top quality customer service. I would recommend Faustin tours to anyone wishing to go on a game drive :).

Nova, Johnny, and Faustin: thank you for everything!

Sabrina ans felix   –  
Germany DE
Visited: September 2017 Reviewed: Oct 22, 2017

Email Sabrina ans felix  |  20-35 years of age  |  Experience level: first safari

Very friendly , very acurate, dependebly
5/5

We Had a Great Time with Faustin . He had very good Guides in the Parks . All of Them ans faustin were Very friendly , very acurate ans very dependebly.

Karol, Sean, Peter and Drew   –  
Australia AU
Visited: June 2017 Reviewed: Oct 18, 2017

Email Karol, Sean, Peter and Drew  |  20-35 years of age  |  Experience level: first safari

Unbelievable experience
5/5

Everything was amazing and well organised during the tour and safari.
Communications between the company and us was extremely good with quick and regular responses.
The whole experience definetly lived up to expectations.
The lodge was out of this world and the food was amazing.
The tour guides were very friendly and showed great knowledge and care.
Highly recommend using Faustin tour and travel for your tour guides and safari's.

Mike   –  
United Kingdom UK
Visited: October 2017 Reviewed: Oct 8, 2017

Email Mike

Fast communication and catered to my needs as a lone traveller.
4/5

Slightly smaller park (Mikumi) than the main ones, but still a very good experience all round. Guaranteed to see lots of wildlife in smaller groups.
My guide (Daniel) was brilliant and knew his way around and he was easy to get along with.
Hike up the waterfall was also a great experience and a good few days all round.

Average User Rating
3.8/5
Rating Breakdown
  • 5 star 29
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 7
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