Reviews

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Gerald Amani   –  
Seychelles SC
Visited: March 2015 Reviewed: Jun 19, 2015

Email Gerald Amani  |  20-35 years of age  |  Experience level: first safari

Amazing and wonderful safari with Faustin Tour & Travel
5/5

I was very happy with the service I received from Faustin and his company, was amazing and wonderful safari ever i experienced, are the people who care customer,educated and skilled, I will return again to Faustin tour & Travel, congratulations Faustin tour and his staff,tour guide, drivers you made my day,, looking forward to return again,thank you once again

Monica   –  
Italy IT
Visited: August 2015 Reviewed: Sep 26, 2015

Email Monica  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Monica and not that of SafariBookings.
Don't trust him
1/5

Unfortunately my review cannot be positive... Faustin let us down before the end of our holiday... We had agreed a package safari to Ruaha and Mikumi but he was everything but professional. He was very superficial about the actual time needed to reach Ruaha and he didn't keep his promises about the agreements made. On the way back, we were supposed to visit Mikumi but he stopped answering the phone and we had to pay extra money because he had disappeared. Luckily our driver stayed with us until the end, though we decided to report everything to the police. After coming home, he wrote us promising to refund us the extra money we had to pay. But, up to now, he hasn't sent us any money.

Reply from Faustin Tour and Travel
Reply from Faustin Tour and Travel
Posted on Sep 29, 2015

We do agree that monica booked with us and agreed to start safari with public bus from dare s salaam because they had no enough money to make safari. I went far try to help monica to enjoy little bite in his very budget holiday to that I gave them free car from dare s salaam to Ruaha and mikumi.
Monica booked safari from 6 august 2015 end on 11 august 2015 . She arrived at dare s salaam airport and I was there waiting for them, After arrive they changed the plan that they need to rest for 1 night in dare s salaam while we have already paid for day 6 august 2015 at mikumi in morogoro region. I took them to mambosasa executive suit after check inn they rest for 1 hour and they asked for dare s salaam city tour all of that was out of program that mean they had to pay by them self . The city tour had well done and they did not pay up today and I have their photos with me during city tour . Day 7 they started safari in morning to Ruaha with free given vehicle and they arrived ruaha nicely . The problem was their package was camping but after arrive in ruaha they asked for lodge some thing that caused my driver and guide to miss the budget and I was not with them I was with other clients .
My driver Mr Winston took money from his wife to solve the problem at mikumi and the problem was solved and they enjoyed their mikumi but my driver was insisting them that you paid for budget camping safari why you ask for luxury lodge ? they had no answer apart from complaing.
We did everything to finish safari nicely and we won it .
The safari ended on 11 august 2015 at mambosasa executive lodge, From there on they have to pay everything by themselves because our packages was stating very cleary that the package stating the day of the safari as agreed with no changes and end at the ending safari date. So they was asking us again to pay for them for their last night and fist night in dare s salaam soothing that is not our responsible , they have been informed even by police officers because everything is very clear in our agreement but Monica is trying to get something back for her own problem and escaping to pay money for city tour and 2 night at mambosasa , transfers to airport and meals but we forgot all of that so we are wondering where complaining come from while she caused us alots of cost to our office..

Any evidence you need I have all of contact and agreement between us .

Anita & Juergen   –  
Germany DE
Visited: December 2015 Reviewed: Dec 25, 2015

Email Anita & Juergen  |  50-65 years of age  |  Experience level: over 5 safaris

Breathtaking South Tanzania Safari
5/5

We have made very good experience with Faustin. The driver/guide Davis was outstanding, he allways picked us up in time, he cleaned the vehicle everyday, his knowledge about flora, fauna, country and people was excellent, we felt always safe and he took allways care about us in a perfect way. The vehicle was ideally suited, the accommodations well chosen. All in all well and at a good price. Our expectations were exceeded. The only point of criticism: The travel plan was not quite agree with the actual flow. At the end we got a complemantary additional half day iland tour in Dar-es-Salaam, and he took us personaly to the airport which was also not included in our deal. Thanks again Faustin & Davis!

Mal   –  
United Kingdom UK
Visited: February 2016 Reviewed: Mar 25, 2016

Email Mal  |  65+ years of age  |  Experience level: over 5 safaris

All went well with accommodation, excursions and transfers.
4/5

I am a mature lady travelling on my own so was pleased to find one of Faustins contacts waiting at the Dar Es Salaam airport for me when I arrived at 3am.
After a six hour drive we arrived at Tan- Swiss Lodge where I spent the next two days.
The itinerary was slightly bland as I ended up visiting Mikumi National Park on both days. Maybe I should have researched that a bit better.
The ferry to Zanzibar had been pre booked and after we docked I was met by Faustin’s driver and a guide to be driven for 75 minutes to my resort at Amaan Bungalows, in Nungwi for four nights
I opted to fly back from Zanzibar to Dar Es Salaam airport for my ongoing international flight rather than get the ferry. This saved lots of time and hassle and the cost was only $16 more than the price of the ferry.



Ólöf   –  
Iceland IS
Visited: April 2016 Reviewed: May 31, 2016

Email Ólöf

Overall enjoyable
4/5

I travelled with Faustin tours in April 2016. I did the 8 days tour that includes safari in Mikumi National Park, hike to Sanje waterfalls and a stay in Zanzibar. Overall I thoroughly enjoyed my travels. There were a few hiccups along the way, fx. miscommunications between the agency and the guide in Mikumi/Sanje about timings and travel and the full day of hiking turned out to be less than half a day which was dissapointing. However the guides were informative, the accommodation was lovely in all places, I was very lucky when it came to the weather seeing as the rainy season has started in April and as aforementioned I enjoyed the tour and my experience was positive.

James   –  
United Kingdom UK
Visited: August 2016 Reviewed: Aug 9, 2016

Email James  |  35-50 years of age  |  Experience level: first safari

Zanzibar and Mikumi Holiday
5/5

We booked via Faustin after discussing our requirements with him as we required a bespoke solution rather than one of his advertised tours.

I booked the flights to and from Zanzibar independently as it suited our travel plans, Faustin was helpful in providing information to help book.

I arranged the rest of the booking (hotels, transfers, tours etc) with Faustin directly. I paid 50% in advance via transfer and paid the rest when I arrived in Tanzania.

Faustin was very helpful and accommodating in booking the trip and the different parts, and was aware of our requirements as we were travelling around southern Tanzania independantly (especially that we had to be back in Dar Es Salaam for a flight in the afternoon of our final day.

The trip could not have been better, we arrived at Zanzibar airport for the first part of the holiday and were met by Faustin's team in Zanzibar at the airport where they transferred us to the Amaan beach bungalows (as recommended by Faustin) And although it was quite a distance from the airport it was worth it, it was a lovely beach location and a good quality hotel which had a pol as well as access to the beach. The hotel had good food (there were also other hotels close by for food as well). We just relaxed the first day but there are plenty of activities (snorkelling etc) that are available.

Our second day was the spice tour ans stone town tour. The driver was there to meet us at the agreed time and took us to the spice tour which was really good, we then went to Stonetown tour which although interesting was not as good as the spice tour and lasted longer than we wanted. The driver took us back to the hotel and made good time.

The third day was our trip back to Dar (via our own booked flights) for the trip to Mikumi. The driver was there at the hotel to pick us up as agreed to get to the airport in time, and when we arrived in Dar Faustin was there to meet us with the driver to take us to Mikumi. We needed to get some food so Faustin took us to the other terminal to get some food before the long drive to Mikumi.

Although the Land Cruiser did not have Air conditioning it was quite comfortable and with the windows open remained cool for the journey. The drive was long and we got to the game park after about 5 and a half hours - due to the time we could not go into the game park, but we were able to stop (frequently) on the side of the main road through the park to view some of the animals (Impala, giraffe, elephant, zebra) were all seen from the main road. We stayed at the Mikumi Safari Lodge which is about 30 mins from the main road (via an offroad track that requires a four by four!) So we finally got to the hotel about 7 and half hours after setting off from Dar.

The welcome from the hotel staff was great and they were able to get food ready for us quickly, they could not do enough for us. The rooms are all separate buildings and are joined by a path so we were glad we had bought torches with us, as although there are some lights it is quite dark going between the buildings. The rooms were good (large and spacious) with a nice shower with Hot water. The food (dinner, breakfast and the packed lunches) were very good with a good selection available.

The next day was our full day safari at the game park, so we set off early in the morning. We had a knowledgeable guide with us (arranged by Faustin) who accompanied us throughout the day and guided our driver through the park to get the best views. We were lucky as we saw a lot of animals including Lions, Giraffe,Monkeys, Elephants (which we saw very close up), Hippo, Crocodiles, but we did not see the leopards.

During the safari we went to the on site hotel / restaurant to have our lunch (I had the packed lunch but my family preferred to pay for a restaurant lunch!

We finished the safari in the early afternoon having seen loads and returned to the hotel for dinner and an early night as we had agreed an early start with Faustin in order to get back to Dar Es Salaam for our flight home. The hotel staff also got up early to provide us with breakfast before our trip (they could not have been more helpful and friendly at the Mikumi safari Lodge).

We set off on time (I had allowed for contingency in the time as we really needed to get the plane) The trip took us 6 and a half ours in total so we made it in plenty of time , but I was glad we had some contingency as the roads are not great and the speed limit is low, there were also two hold ups on our trip (truck accidents) that held us up 30- 40 mins and could have been more. There also seem to be a lot of punctures so you need to leave plenty of time and not cut it too fine.

Overall we were very pleased with the holiday and with Faustin and his team who were always on time and did what they could to make our holiday great. The Hotels were both good but the Mikumi Safari Lodge deserves a special mention for the Staff and welcome that we had.

Thanks Faustin for helping make a great holiday (although tiring) for my family and I.

Julia   –  
United States US
Visited: June 2013 Reviewed: Aug 21, 2016

Email Julia  |  under20 years of age  |  Experience level: first safari

It was an amazing experience I would highly recommend.
5/5

It exceeded expectations. Everything was thought out so well, and we always knew what was happening. It was so fun and informative and the food was amazing.

Irene   –  
Austria AT
Visited: February 2013 Reviewed: Aug 22, 2016

Email Irene  |  20-35 years of age  |  Experience level: first safari

Faustin made our stay in Zanzibar wonderful
5/5

We met Faustin in Zanzibar who gave us a warm welcome to this beautiful island. He arragend everything perfectly for us and we also did a very nice tour with him. The service was great and I would recommend anybody to chose Faustin tours.

Raymond   –  
United States US
Visited: March 2016 Reviewed: Sep 3, 2016

Email Raymond

faustin tours&travel is the best tour in Tanzania,it was a wonderfull vacation with my family.
5/5

communication was excellent we get communication signal all over, good serviceand nice food, we get everything fresh,the service I get and everything it was above and beyond of my expectation we really enjoy wi my family hope to travel again with faustintours all over the national park mikumi,selous ,ngorongoro , all the best hope to see you next year again.

Xavier and Laura   –  
Spain ES
Visited: December 2016 Reviewed: Jan 10, 2017

Email Xavier and Laura  |  35-50 years of age  |  Experience level: first safari

A very good tour
4/5

Faustin organized us a tour of 12 days including a safari and a stay in Zanzibar. Everything was organized as wished. The ratio quality/price was excellent comparing with other operators. Our guides were friendly, reliable and resourceful when we faced small issues or setbacks.

I recommend Faustin tour and travel.

Average User Rating
3.8/5
Rating Breakdown
  • 5 star 29
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 7
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