Faustin tour and travel tanzania southern safaris
Faustin Tour and Travel
- Located In:
- Size:
- 10-20 employees (Founded in 2010)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $130 to $500 per person per day (USD, excl. int'l flights)
Reviews
IE
Email Olga | 20-35 years of age | Experience level: first safari
Faustin did absolutely everything on his power to make our stay in Tanzania delightful.
Thank you so much for everything Faustin. We enjoyed every second of our safari thanks to you guys. Every detail was perfectly organised, timings, scenarios, the food was lovely, and our tour guide, Novath, was the loveliest, most knowledgeable tour guy we have ever had the pleasure to be with.
We did a safari around Mikumi - smaller than other national parks but with the same beauty and animals, which allows you to see all the animals in a much less crowded park. We also traveled to enjoy the beautiful Udzungwa mountains national park, where we hiked up to the top to a wonderful waterfall (you can swim on the bottom)
I would recommend Faustin tours and Novath without hesitation.
Take care my friends! Hakuna Matata
PE
Email Fiorella | 20-35 years of age | Experience level: first safari
Strongly do not recommend Faustin's tours
I strongly do not recommend Faustin's tours. On June 1, I deposited 200 US dollars in Faustin's bank account as part of a partial payment of a safari scheduled on July 22. On July 20 I read his email saying that he had to cancel the safari because I was the only person scheduled and it was not profitable for him, he asked me the best way to proceed with the refund. I told him to do it through Western Union. He told me he was going to do it the next day, but he didn't and communication with him started to be very low since then. Then he told me he will go on July 22 in the morning. I called and texted him that day in the afternoon and he didn't reply. By that time I was already in Mikumi doing a safari and I asked my safari guide if he knows Faustin and explained him the situation. Fortunately, he knew him and called him to say that we were going to the police if he doesn't give the money back. Only after that, Faustin gave my money back.
I trusted Faustin because he had overall good reviews and he immediately replied to me when I asked for a quote, but if I would have known what was going to happen, I would have never chosen him to do safari.
Reply from Faustin Tour and Travel
Posted on Jul 26, 2018Fiorella asked for sharing safari and sharing safari is possible only if we get some one else who want to share but all of our client rejected to do sharing and they needed private safari so we had no one to join with fiorella, That is why we cancelled and send her email for cancellation. We asked her to send her refund through her phone number becouse we was about to depart for safari but she rejected to receive money through the phone as we always do here in tanzania and fiorella live in Tanzania. Then fiorella asked to send her money through the western union and that time i was at the airport pick up my client to selous. all in all i sent her money through the same way of the phone transfer, so if she could accept the phone transfer her refund could not take even one minite but her desired way of receiving money was problem to our time limit
Email Michael G | 20-35 years of age | Experience level: first safari
Absolutely fantastic experience
I would highly recommend this tour to everyone.
Faustin was always quick to reply to emails and any queries I had.
You can tell Faustin genuinely cares about providing you a great safari experience, adapting to the conditions quickly and making sure you see as much wildlife as possible.
The bush walkings and boat safari were just fantastic as well.
I wouldn't change a single thing about my tour if I could. 5/5
US
Email Mark | 50-65 years of age | Experience level: 2-5 safaris
not a good experience poor vehical
Vehicle was not up to standards, old, brake and engine problems and uncomfortable noisy. It was difficult to photograph from the way in which the seats were positioned to a very small roof hatch. The accommodations at the some of the lodges were poor and food not all that great. There was a lot of driving between parks (8-10 hours) in an unconformable vehicle with more time driving than viewing animals which were few far apart. I would not recommend this safari to anyone.
TR
Email Gozde | 20-35 years of age | Experience level: first safari
Very good organized and affordable
Foustin tried to find us best and affordable option even before our trip.
He always answered all my e-mails within a quick response.
He picked up us Dar Es Salaam Airport in time. During the tour Mr. Novath and Mr. Foustin accompanied us during our tour and they were really helpful and well organized.
Briefly they kept their promise with an excellent servise.
Stay Wild,
Best from İstanbul
Gözde
IT
Email Luca | 35-50 years of age | Experience level: first safari
Excellent tour, very professional and value for money
Faustin Tour has been an excellent service provider: the tour was very well organised and he proved to be so much kind, helpful, careful and client-oriented. Highly recommended!
Very well organized and flexible tour
My grandfather (92) and I had a very good experience with faustin on our 6 days safari to selous and mikumi. I can recommend him very much.
Thanks a lot again and all the best to you and your family!
Email Mark Gleeson | 65+ years of age | Experience level: 2-5 safaris
All started well, but we're completely abandoned for our stay in Zanzibar!
Avoid this company at all costs, they changed our itinerary, omitted many features of the trip, booked us into a substandard hotel, provided a vehicle which should not have been on the road, and a suicidal driver. Once we got to Zanzibar, all communications ceased, leaving us to arrange and pay for meals, drinks, outings, transfers and flights, which were supposedly included. Very disappointing. Only redeeming feature was Michael the guide who was a star.
Email Paula | 20-35 years of age | Experience level: first safari
Unprofessional and disappointing
We did a really bad experience with the Tour of faustin Tours and Travel.
We tried to get any confirmations on payments and an invoice before we went on the safari which already turned out very difficult as Faustin obviously doesn’t like to confirm anything.
The First day everything Went well, we went hiking that was very nice. After that we drove in our Hotel. The tan Swiss Hotel which was nice. In the evening we Should pay the half of the Money Cash to our guide in the Hotel.
In this Moment we noticed that money from us have been stolen.
We‘re not sure where it happens either it was in the Hotel or it was the driver. But that Not belongs to faustin tours. The Problem we got was, that we wanted a new driver and since that he didn‘t answered any of our calls. Our Guide was sitting next to us and Wrote with faustin what means that he saw our calls and didn‘t picked them up on purpose.
We accepted that we don‘t get a new driver so we drove to udzungwa the next day. But when we came there he didn‘t payed the entry fee so we had to wait there Many Hours because we couldn‘t enter the park and Start hiking. We tried to reach Faustin but without any success so we had to pay it again and went to a lot of trouble with the personnel of the wild park. The only helpful person being the tour guide that will definitely not work for Faustin again! So far all attempts to reach anyone at faustin travel were without success. No one answers the phone or writes back on messages - very poor!
Also we came there and suddenly he said we don‘t get any lunch, although it was included in our offer.
After we came back there was Money over that Had to be payed, but he also didn‘t send the guide the Money and didn‘t pick up the phone as usual.
So i recommend you to Never do a Tour With faustin Tours and safaris!
He‘s absolutely unprofessionell and criminell.
If you want to do a safari or hiking trips i really recommdent taylor safaris, the Agency where our Guide Kevin was from. He was really nice and helped us a lot.
Email El | 20-35 years of age | Experience level: first safari
Extremely negative - driver was dishonest (took luggage and didn’t show up), bad car condition
I used Faustin’s driver and car because I joined another company - Gamily Tour to Selous Safari and their vehicle was not available one day before due to an accident. Faustin sent a driver John to cover for the transportation from Dar to Selous and driving within the game reserve.
First thing to state is that the drivers in this company are driving their own cars (instead of company provided vehicles) so the conditions of the vehicles are understandably more variable than other tour operators.
Several things which happened showed that John is dishonest and owns a car at very poor car condition (and other things eg drives aggressively)
1. Dishonest - he took my tour guide’s luggages and never show up!! On the last day of my tour, when John was driving me and my tour guide back to Dar, I discussed with my tour guide and decided that I would try to experience the “local public transport” thus he and I would get on the local bus for 2 hours. The plan was that John would drive and follow the bus to the station and continue driving me to the hotel. When we arrived at the bus station, John was still at the starting point where we got on the bus (not sure what he was doing for all those times!!). Luckily I got most of my luggages with me, and I didn’t want to wait for him another 2 hours so I took an Uber back to my hotel. My tour guide waited him for another 4 hours and John never showed up, until the next day after we contacted his company (I would have missed my Kilimanjaro hike if I put my luggage in his vehicle)
2. Bad car condition - across the 5 seats in the car, only 1 seat wasn’t suffering from water leakage. Some windows could never be closed. It also could not drive through the roads which other SUV were able to drive through - I was unable to see lions as his car could not drive through one of the flooded main roads leading to the “lion area”.
My experience with the driver and vehicle was extremely negative. While I wish that this is only an issue with an individual, seeing from other reviews, seems like there is a company-wide problem. Anyways, even if you happen to use Faustin services, you should request to avoid using John (and his vehicle) at all cost.