Reviews

Sort By: Date Most Helpful Rating 41-50 of 111 Reviews
Sharon L Stern   –  
United States US
Visited: December 2021 Reviewed: Jan 17, 2022

Email Sharon L Stern  |  50-65 years of age  |  Experience level: over 5 safaris

All encompassing
5/5

I have always wanted to trek to see the gorillas, and Bamboo Ecotours made that dream possible. I had looked at several companies, but Edison, the owner, was the only person who responded quickly and was able to answer all of my questions. He was even more amazing when my friend and I missed the connecting flight to Entebbe and arrived a day late. Edison was able to change all of the accommodations by a day. My only regret is that I didn't realize that I could have customized the tour a bit more. I would recommend spending an extra day at Lake Bunyonyi, as we didn't have time to explore the lake. Plus, it would have been nice to have a day to relax a bit. We had upgraded to the moderate accommodations which were wonderful, many with fantastic views. We were provided way too much food though, and I noticed that they catered for vegetarians. Fred, our driver, was great and was willing to accommodate whatever we needed. The appropriate Covid testing was arranged for our trip home, which was much appreciated. As for Uganda...what a fantastic country! I had no idea that it would be so beautiful and have so much to offer. I was amazed at the number of animals and birds that we saw, and I was pleased that the insects seemed to be at a minimum. I would love to go back and see some of the museums and visit some of the birding areas. If and when I do, it will be with Bamboo Ecotours!

Catherine S   –  
South Africa ZA
Visited: January 2022 Reviewed: Feb 8, 2022

Email Catherine S  |  20-35 years of age  |  Experience level: over 5 safaris

Bamboo EcoTours provides exceptional service and world-class hospitality.
5/5

We did the three-day gorilla trek through Bwindi Impenetrable Forest and our experience wouldn't have been what it was without Bamboo EcoTours.

In the build up to the trip, Edison was so responsive, flexible and accommodating, providing us with many different detailed options and with useful tips for travel, including advice about visas and PCR testing. Once we were in Uganda, Godfrey drove us to our accommodation (which was 500m from one of the gates to the Forest) and made sure that we were comfortable every step of the trip. Godfrey was very knowledgeable about Uganda and its wildlife, and when it came to the gorilla trek, made sure that we were in a group that was hiking further (as we requested). Our gorilla experience was exceptional.

We were blown away by the excellent service and hospitality of Bamboo EcoTours, and couldn't recommend them more.

Kate   –  
United Kingdom UK
Visited: February 2022 Reviewed: Feb 28, 2022

Email Kate  |  20-35 years of age  |  Experience level: 2-5 safaris

Reliable, flexible, trustworthy
5/5

I could not recommend this company enough. Edison went above and beyond in helping us prepare, always replying straight away and accommodating our many changes (and was so helpful in figuring out all the covid restrictions for all the countries we wanted to go to).

Titto, our guide, was lovely from the moment he picked us up. He was knowledgeable about everything we asked him, and made sure we left not only having seen the gorillas, but also understanding the culture and country more.

Trip of a life time, and you are in good hands with this group! We usually don't use tour companies as we prefer to book everything ourselves, but for a trip like this you have to rely on experts - which these guys were!

Felix   –  
Germany DE
Visited: March 2022 Reviewed: Apr 2, 2022

Email Felix  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazinig tour, great company
5/5

Wonderful and exciting days in Uganda! Thanks so much to Bamboo Ecotours for these amazing days (with gorilla and chimpanzee tracking) in your beautiful country. My wife and I always felt super safe and at the same time had very exciting and entertaining days. Edison planned our trip very very good and helped with everything we needed. Our Tour guide Fred is a very nice and professional man who took very good care of us. He is a very good driver, we always felt safe. The places we stayed at were very nice, comfortable, clean and with good food. We would love to comeback. We highly recommend Bamboo Ecotours, you will not regret booking with them!

Sandra   –  
Germany DE
Visited: May 2022 Reviewed: May 21, 2022

Email Sandra  |  35-50 years of age  |  Experience level: first safari

Knowledgeable, accommodating and very responsive - I felt extremely well taken care of
5/5

The entire experience was wonderful. Godfrey is a great guide and driver and everything was organized very well. The highlight was definitely the tracking itself and meeting the Gorilla’s. But the organization and flexibility around additional activities was great as well.
The communication was fantastic - Edison was very prompt in replying and helped me with all my questions. He was very proactive and I felt very well taken care of and well prepared before the trip started.
Godfrey, my guide and driver was extremely reliable and I felt very safe with him.

Brayden   –  
United States US
Visited: May 2022 Reviewed: May 29, 2022

Email Brayden  |  under20 years of age  |  Experience level: first safari

Expert who made sure we got to see and do everything we wanted to
5/5

Bamboo Ecotours were great they gave us the experience we wanted and were very polite.

Jess   –  
Kenya KE
Visited: May 2022 Reviewed: Jun 8, 2022

Email Jess  |  20-35 years of age  |  Experience level: 2-5 safaris

The best!!
5/5

This is an absolutely brilliant tour and Edison and his tour company are the best!! Perfect organisation, my trip was so smooth and every detail was thought of. The trek itself was once in a lifetime and I recommend it to everyone who has the opportunity. I also highly recommend going with Bamboo Ecotours because they and their guides are truly excellent and it is superb value for money. Thank you for an incredible experience!

Sofia GG   –  
Switzerland CH
Visited: June 2022 Reviewed: Jun 26, 2022

Email Sofia GG  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent local company
5/5

Communication at first was great. I mixed up the dates of the trip and realized the same day I was supposed to be picked up (according to me) and Edison arranged last minute everything perfectly and super fast for me to do the tour as planned even though I made a mistake with the dates.

Our driver Amanya was very friendly, professional and we had a lot of fun together.

We did the gorilla trekking which was a great experience and the Batwa community visit which was super interesting as well.

I personally love the fact that this is NOT a foreginer-owned company but locally owned and managed so they know best!! Can't recommend them enough!!

Claudia   –  
Australia AU
Visited: June 2022 Reviewed: Jul 16, 2022

Email Claudia  |  50-65 years of age  |  Experience level: first safari

Excellent service, efficient organisation, friendly, responsive, capable
5/5

It was an absolute pleasure dealing with Bamboo Ecotours. They were very responsive, professional and helpful when we were organising the trip, which was very reassuring for us and took a lot of the stress away. During the tour, everything ran smoothly, as promised and on time. The driver was excellent and very accommodating. We really enjoyed experiencing Uganda with their guidance, and we are very grateful to the staff for facilitating this in such an efficient and friendly manner. We have no hesitation to recommend Bamboo Ecotours and are certainly recounting the trip with much enthusiasm and fond memories.

Hazel   –  
United Kingdom UK
Visited: June 2022 Reviewed: Jul 18, 2022

Email Hazel  |  50-65 years of age  |  Experience level: first safari

Outstanding
5/5

Bamboo ecotours were outstanding on all
aspects.

They are a small, specialised, local, community based company. The company gives a percentage of profits to the community (we saw some of the water wells and benefits of this). The owner met us personally at the end for our feedback.

Their communication was extremely responsive and timely throughout . We got a 10% discount , no other groups in the vehicle (so a private tour) and upgrades on some hotels as we confirmed v early (6 months). Excellent result and much appreciated. It was a 10 day tour with only 2 nights at stayovers so a huge amount of driving for the guide. (5-8 hours most days).

The organisation was meticulous. We always felt safe and supported. All treks (gorilla, golden monkey and rhino) the guide ensured we specifically knew our ranger/porter and they knew us. The guide answered all questions including on agriculture politics food, culture as well as of course the amazing animals (and what to wear when and what to take).

Our guide, Herbert, deserves a special mention. He seemed to know everyone everywhere. He could not have been more professionally caring, calm or knowledgeable and his passion for his job and the animals shone through. He worked so hard to ensure we saw all the animals (leopards and a hyena on the last nighttime game drive!). The safaris with him driving and spotting animals in rough terrain were crazy. And brilliant.

Ugandan people were lovely and welcoming everywhere. (Even immigration!!). Rightly proud of their country.

And the animals…. We saw the big 5 plus mountain gorillas, giraffes and more. Truly an epic adventure.

I would have no hesitation recommending bamboo ecotours from our experience. 10/10.

Average User Rating
5.0/5
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