Reviews

Sort By: Date Most Helpful Rating 41-50 of 53 Reviews
Purity   –  
Qatar QA
Visited: January 2020 Reviewed: Feb 10, 2020

Email Purity  |  20-35 years of age  |  Experience level: first safari

Punctuality...Going an extra mile to ensure we enjoy our safari courteous and helpful fun
5/5

Bonnie and Stephen were very helpful Bonnie made sure that we were comfortable he went an extra mile make sure we saw all the big five he was punctual knew how to manovre his way in the jungle to make sure we saw the most his communication skills were exceptional and fun to be around I highly recommend.

kalekye   –  
Qatar QA
Visited: January 2020 Reviewed: Feb 10, 2020

Email kalekye  |  20-35 years of age  |  Experience level: first safari

They are amazing . communication well maintained , organised and well co-ordinated.
5/5

with my experience i loved the tour it was well organised , all necessary informations were given on time and the service provided was awesome. The tour guide made sure we were all happy and satisfied . All our expectations were met ; we were able to see the big five and visit the masai village .

Thank you to Stephen and your team for your recommendations and great service and for making sure we had an amazing tour guide( Bonnie) .

Anu   –  
Estonia EE
Visited: February 2020 Reviewed: Feb 21, 2020

Email Anu

It was just amazing, we got 4 animals from big 5 plus cheetah and other
5/5

We were very satisfied. All 5 days we started very early in the morning and days are not easy, but emotions are so super. And our driver Ambros - we love him day by day more, he was excellent guide and driver.

Liam and Jessica March   –  
United Kingdom UK
Visited: March 2020 Reviewed: Jun 13, 2020

Email Liam and Jessica March  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Liam and Jessica March and not that of SafariBookings.
words can barely describe!
1/5

My experience of the masimara please read!!!

Day one consisted of the guide being 30 minutes late we were escorted into the mini bus after asking for a jeep as it was only me and my wife for the entire trip. We were asked for payment upfront that was £770 the guy who took the cash made it very clear to me and my wife that this did not include a tip! After around 10 minutes the guy who took the cash left the minibus ( I’m assuming to go back to the office) the guide and the “cook” Hardly spoke to me and my wife the majority of the journey.

When we got to the off-road road for the masimara we had seen many different animals like the zebra giraffe etc, we didn’t get to stop to take a photo of these animals but instead had to wait until we had got to the masimara. On another part of the off-road there was another minibus that had got stuck so our driver Sammy and the “cook” got out the car and abandoned me and my wife with the the vehicle. At this point we were then surrounded by the locals (children and adults ) it took around 20 minutes for our guide to return, we then continued with our trip

We finally reached the masimara and had gone on our first game drive for 2 hours. our drive consisted of what looked like Sammy catching up with his colleagues. And towing more people out of the mud. We saw an elephant which he did not stop so we could take photos! This was a very bad first game drive.

Day two of the masimara. We had woken up early to get a start in our long day of game drive, at first I was very disappointed in the lack of water available to me and my wife after all this was included in that £770 price. We drove around for a while taking photos of animals it was very hard to get a photo as Sammy wouldn’t stop moving the bus but just drove slowly. We had to ask him a few times to stop the vehicle before he finally got it! During our drive Sammy decided to go off road in the masimara ( this is not allowed) to see cheetah cubs. We just about got to where they were hiding before we turned around and returned to the road. This was because the KWS had spotted Sammy going off road. Sammy and a few other guides got out of the vehicles and spoke to the KWS (Kenya wildlife services) my wife took a photo of Sammy bribing the KWS (we thought he was paying a fine). when Sammy finally arrived back in the car we asked him what was going on. He told us he had to pay $30 to see the cheetah cubs as off roading is not allowed, this is around 3000 ksh just over. We then proceeded to drive to the cubs though I had asked Sammy not to and just let the cubs be. And I must admit when we got to the cheetah cubs they were beautiful we took a photo but felt terrible doing so. Not to mention they were not good photos because Sammy would not keep the vehicle still. We proceeded on with our drive and it was finally lunch time. We were starving! So my wife is vegan and when arranging the tour online my wife had told the office she was vegan in multiple occasions and when my wife told the cook she was vegan he was shocked after finding out what a vegan was, and asked if she ate chicken. That part is not important but it was funny. Anyway more to the point. We hadn’t eaten much before lunch and when we sat down to have our picnic she unwrapped her sandwich to find she had butter on her bread! It was a good job a monkey stole that sandwich because this was just another example of how unorganised this company really was!

Day 3 this was our final game drive after telling Sammy a few times we did not want to see the masih villages, we headed out! We took the same route as the day before and the day before that but it was a good job we went the same way again as we saw a family of lions! This was probably the best part of our trip. We stayed there for a while before everyone else started swarming in and then we left. On the way back to the gate one of the other drivers had asked Sammy if we can take some one past the gate on the way out. Now bare in mind me and my wife paid for a private tour this was that £770 I mentioned. Sammy had agreed to this and we would stop and talk to this lady and even drive past animals we wanted to photograph the drive back to the gate took around an hour.

Sammy treated our tour as he would a group tour. We would watch animals for as long as he deemed necessary he was on his phone for most of the safari either talking or texting and on a few occasions even in social media (Facebook) a few times me and my wife heard him make jokes to his colleagues about the coronavirus ( covid19 ) this wasn’t funny! And I was very annoyed by this!

I would rate this safari tour with 2 stars as from start to finish as we were greeted with just pure unprofessionalism. This tour was unprofessional disrespectful to the animals and unethical.

I ask anyone that is thinking of going with this safari tour company to please rethink! I regret my decision booking with this company!

Seanpenn   –  
Kenya KE
Visited: December 2020 Reviewed: Jan 4, 2021

Email Seanpenn  |  20-35 years of age  |  Experience level: first safari

This is a great trip
5/5

When I was young, I was full of curiosity and interest in this continent through "Animal World". Now I personally set foot on this land, witnessed the stories that once happened on TV, and felt this wilderness. In addition to shock or shock, I saw all kinds of weak and strong food in nature. , Survival of the fittest, and seeing the birth of various new lives, is really a visual feast.

Cissy   –  
Uganda UG
Visited: December 2020 Reviewed: Jan 4, 2021

Email Cissy  |  20-35 years of age  |  Experience level: 2-5 safaris

Exceptionally excellent services.
5/5

Unquestionably professional & excellent. Cautious of park rules, cautious of time(pick up & dropping is timely) yet satisfactory. You don't feel cheated of your time or money in terms of expectations. Their communication is excellent, polite, understanding & patient. They have excellent knowledge of the park & about the animals. The vehicles are in excellent condition, the park roads are in good condition too & where they are not so good, the vehicles are built for that so you don't get any disappointments. I love adventure but I must say Kenyans & Kenya Safari Bookings makes the experience more lively.

Mueke   –  
Kenya KE
Visited: August 2020 Reviewed: Jan 4, 2021

Email Mueke  |  35-50 years of age  |  Experience level: over 5 safaris

My experience was adventerous
5/5

The communication and service with you was really good, the staff were friendly and kept our group engaged. The game drive was fun which gave me an experience I'd like to be part of again.

Chris   –  
Germany DE
Visited: March 2021 Reviewed: May 20, 2021

Email Chris

Amazing safari, amazing driver!
5/5

It was an amazing experience. I already did a couple of different Safaris and Ambros was the best driver I ever had. He took his time when watching animals instead of hastily driving to the next one. He was amazing at spotting them. The tour was customised to my preference. Super friendly. Recommend 100%.
Great value for money!

Bogdan   –  
Romania RO
Visited: December 2021 Reviewed: Dec 4, 2021

Email Bogdan  |  20-35 years of age  |  Experience level: first safari

Above expectations
5/5

Totally worth such an experience. I had a private tour and they managed to book me for the Elephant Nursery from one day to the next one, although you usually need to book at least 2 days in advance. A good thing with a professional guide is the fact that they communicate with other guides and you will be able to see most of the animals in the National Park, lions included. There are a lot of animals in the park, everywhere you go. Don't miss such an opportunity if you are in Nairobi.

Carolyn K Davis   –  
United States US
Visited: July 2022 Reviewed: Sep 27, 2022

Email Carolyn K Davis  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Carolyn K Davis and not that of SafariBookings.
Scammy! Avoid!
1/5

If it wasn't for the avant practices, this would have been a good safari. I paid to upgrade, and was still dumped at a hotel that was equal to a half a star, in a neighborhood that was scary, even for a wild traveler as myself. When I brought this to Stephan's attention, he pretended that he was shocked, when I was there when he gave the driver the command to dump me there. He dodged the rest of my emails.

Average User Rating
4.6/5
Rating Breakdown
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  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 2
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