Our Dedicated Team brings Together diverse skills
Migration Venture Africa
- Office In:
- Size:
- 20-50 employees (Founded in 2015)
- Member Of:
- TATO, TTB, MNRT & TLTO
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $200 to $1,500 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
IT
Email Federico | 20-35 years of age | Experience level: first safari
Guide super , organisation terrible
if it were only for the guide (Thomas) I would give top marks(we saw all the big five and several action of animals). super, he made us experience the Serengeti to the full
I will give two star for the company.
Mr Amos, the owner, gave a jeep to the driver with almost 500,000 km
every day was a problem:
radiator broken(the streets are bad that’s true, but also the car), fuel missing. all this wasted 4 hours(almost one day of game drive, who refund me this?)
mr amos made me pay the balance 150 euros (when it was 112 dollars) telling me that for him changing euros was expensive (the rate exchange is 1€=1.10$)
He also charged 5% of transaction fee(other companies make 3%)
what's even more serious: on the first and last day we had different accommodation compared to the itinerary that we paid. (of lower quality)
The last one was awful (ngorongoro inn): no light and electricity for hours.
if you want to live an “hakuna matata" experience don't book with “migration venture Africa”
I renew my compliments to the guide Thomas. super
BR
Email Henrique | 20-35 years of age | Experience level: first safari
Unorganized
Well, we made a safari tour from 22 of august to 24 of August of 2023
And our experience was not that great !
I was traveling with my wife, and Amos the contact of us, since the beginning was very impatient and changed a lot of things.
First of all, it was planned to stay in a particular hotel mid range, and we book 4 months in advance.
And 3 days before we arrive they changed our hotel because told that hotel was full!!!
Very unorganized the company!!
Besides that it’s was arranged that we were going to pay by transfer, and Amos again changed what he had combined and told 1 day before that we had to pay in cash…
After all they told a 3rd different hotel to the guide and we were driven to the wrong place after the first safari !!
The second day the same thing happened and the hotel was told that we were going to stay just one night there ! What was not arranged !
The guide was great ( boni) but I don’t recommend this company because the assistance is very bad !!
Reply from Migration Venture Africa
Posted on Aug 28, 2023Dear Henrique, Hope you are doing great.
To be sincerely we would like to apologize for not satisfying your trip as per your perception.
To clarify on your first complain was that you were not satisfied with the abrupt changes that happened on your accommodation as it was planned. Truely we tried to our level best to find you the best accommodation places but unfortunately they were fully booked we again say sorry for not updating on the last minute changes that happened.
About the payment arrangements we usually advice clients to pay some deposit in order to hold the booking, and the rest of the amount should be cleared seven days before the starting date of the tour. So for this case if the client does not make the payment then we advice that they come with the cash because it normally takes long time for the money to reflect on our account. We again apologize for this Henrique.
To conclude this, we would like to say thank you once again for choosing Migration Venture Africa as your choice. Please we will work on the mistakes that happened and we promise to improve to our level best as its our first time this happened. Thank you!
ES
Email Maria Aguilera | 20-35 years of age | Experience level: 2-5 safaris
No interest , no lunch , awful operator
They didn’t come to pick up to the AirPort the first day.
The last day was awful , we are super dissappointed. The driver didn’t tell us to take the lunch , we have eaten at the end of safari (3.00pm) awful street food , we are worried to have some illness of that food. But the whole 3 days the general attitude of the driver has been awful, he didn’t explain nothing about animals and Park, tired , showing 0 interest in his Job and looking foward to go back home every day as sooner as possible . We are completely dissapointed with this driver. We really missed to have one guide. But I could tell more things , half of the Park of lake manyara is covered by water , so we could’t see most of the Park , knowing this the company should have offered to us another option.
So taken into account that the duration of safaris has been súper short every day , the attitude of the driver of looking foward to finish , we didn’t have any explanations, the lunch of today was forgotten and we ate hard uneateable chicken in the middle of the street, and we were forgotten to pick up us first day at the AirPort , we are extremely dissapointed with this company .
Starving in the middle of a safari paying 1760 dolars is inadmisible
Reply from Migration Venture Africa
Posted on Aug 30, 2024
Dear Maria
I ’m so sorry on behalf of Migration Venture Africa. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to inform you that we have taken. Measures by stopping the driver while doing the investigation on your issue o that it does not happen again in the future to other clients.
We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.
Our apologies again.
Amos Lufumbilo
JP
Email Ken | 20-35 years of age | Experience level: first safari
Great experience excluding tour guide, Mr.Noely
Yes, I and my wife could see a lot of animals including all Big5 in this tour, it was great for us.
We got satisfied with it.
But our tour guide, Mr.Noely, his attitude to us was terrible, he ruined our experience.
We're really regret choosing this tour ant giving Mr.Noely tips.
The biggest reason why we're thinking so, is that he denied our religion.
In a convesation, we taught him that many people in our country believe in Buddhism.
He said to us,
" I HATE BUDDHA."
.....What ?? Why can he deny the religion others believe in ??
If you dislike other religion, you must not tell others that.
(We didn't say anything about his comment because we already understood his terrible humanity at that time, and of course we were afraid that he could abandon his responsibility to let us see animals tomorrow.)
The second reason is, he perfectly blamed his traffic violation on us.
He committed a traffic violation because we didn't fasten seatbelt on back seat of a car, and he had to pay the fine of it.
Then his attitude to us got terrible, drove dangerously with many tsk, and told us anything in a car.
Yes, it's true that we didin't fasten seatbelt, but that was because it's NOT illegal in our country, besides he NEVER told us "fasten your seatbelt."
Finaly, we decided that we gave him money ..... to save our lives and the rest of our tour.
There're so many other reasons why Mr.Noely 's humanity was terrible, but the margin is too narrow to contain it.
According to him, Mr.Noely have a 3 years-old daughter.
You must be an adult, because your child always see how parents behave, listen to what parents say.
Reply from Migration Venture Africa
Posted on Feb 5, 2023Dear Ken
I trust this message finds you well. On Behalf of the company we would like to apologize what happed with our driver regarding the discsuion on your belief we are so sorry for that i know how if feels when some one try to disrespect my belife. It takes time and money for people to plan their trip to Tanzania and its our responsibility to make sure that any one who books with us gets the most of it. We will take measure to our driver and for what happed to you. Our very big apologies once again
Amos