Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 338
  • 4 star 16
  • 3 star 4
  • 2 star 2
  • 1 star 2

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Maria Aguilera   –  
Spain ES
Visited: August 2024 Reviewed: Aug 26, 2024

Email Maria Aguilera  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Maria Aguilera and not that of SafariBookings.
No interest , no lunch , awful operator
1/5

They didn’t come to pick up to the AirPort the first day.

The last day was awful , we are super dissappointed. The driver didn’t tell us to take the lunch , we have eaten at the end of safari (3.00pm) awful street food , we are worried to have some illness of that food. But the whole 3 days the general attitude of the driver has been awful, he didn’t explain nothing about animals and Park, tired , showing 0 interest in his Job and looking foward to go back home every day as sooner as possible . We are completely dissapointed with this driver. We really missed to have one guide. But I could tell more things , half of the Park of lake manyara is covered by water , so we could’t see most of the Park , knowing this the company should have offered to us another option.

So taken into account that the duration of safaris has been súper short every day , the attitude of the driver of looking foward to finish , we didn’t have any explanations, the lunch of today was forgotten and we ate hard uneateable chicken in the middle of the street, and we were forgotten to pick up us first day at the AirPort , we are extremely dissapointed with this company .

Starving in the middle of a safari paying 1760 dolars is inadmisible

Reply from Migration Venture Africa
Reply from Migration Venture Africa
Posted on Aug 30, 2024


Dear Maria

I ’m so sorry on behalf of Migration Venture Africa. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to inform you that we have taken. Measures by stopping the driver while doing the investigation on your issue o that it does not happen again in the future to other clients.
We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.
Our apologies again.

Amos Lufumbilo

Ken   –  
Japan JP
Visited: January 2023 Reviewed: Jan 21, 2023

Email Ken  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Ken and not that of SafariBookings.
Great experience excluding tour guide, Mr.Noely
1/5

Yes, I and my wife could see a lot of animals including all Big5 in this tour, it was great for us.
We got satisfied with it.

But our tour guide, Mr.Noely, his attitude to us was terrible, he ruined our experience.
We're really regret choosing this tour ant giving Mr.Noely tips.

The biggest reason why we're thinking so, is that he denied our religion.
In a convesation, we taught him that many people in our country believe in Buddhism.
He said to us,

" I HATE BUDDHA."

.....What ?? Why can he deny the religion others believe in ??
If you dislike other religion, you must not tell others that.
(We didn't say anything about his comment because we already understood his terrible humanity at that time, and of course we were afraid that he could abandon his responsibility to let us see animals tomorrow.)

The second reason is, he perfectly blamed his traffic violation on us.
He committed a traffic violation because we didn't fasten seatbelt on back seat of a car, and he had to pay the fine of it.
Then his attitude to us got terrible, drove dangerously with many tsk, and told us anything in a car.
Yes, it's true that we didin't fasten seatbelt, but that was because it's NOT illegal in our country, besides he NEVER told us "fasten your seatbelt."
Finaly, we decided that we gave him money ..... to save our lives and the rest of our tour.

There're so many other reasons why Mr.Noely 's humanity was terrible, but the margin is too narrow to contain it.

According to him, Mr.Noely have a 3 years-old daughter.
You must be an adult, because your child always see how parents behave, listen to what parents say.

Reply from Migration Venture Africa
Reply from Migration Venture Africa
Posted on Feb 5, 2023

Dear Ken

I trust this message finds you well. On Behalf of the company we would like to apologize what happed with our driver regarding the discsuion on your belief we are so sorry for that i know how if feels when some one try to disrespect my belife. It takes time and money for people to plan their trip to Tanzania and its our responsibility to make sure that any one who books with us gets the most of it. We will take measure to our driver and for what happed to you. Our very big apologies once again

Amos

Average User Rating
4.8/5
Rating Breakdown
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  • 4 star 16
  • 3 star 4
  • 2 star 2
  • 1 star 2
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