Great agency for the ascent of Kilimanjaro
In short: TOP. Everything was perfect from start to finish
To begin with Evarist (a manager of the agency) picked me up from the airport.
Then everything was done for me to have a good trek and reach the top of Kilimanjaro
They loaned / rented me equipment that I did not have (ski equipment essential for the final ascent). The hotel / office offers good quality rooms for your first and last day, with hot water. The staff are there for you.
For the trek I chose the Lemosho route. I left for 7 days, but since everything was going well we were able to do it in 6. I had a guide (Siza) and his team who were perfect. The meals were varied and plentiful (3 meals a day, hot except for 1 day when I had a lunch box).
Everything is done to make you feel good in the middle of the mountain. The guide and his team went out of their way to get me to the top.
To sum up, I absolutely do not regret going through this agency. And I recommend that you do your Kili climb with them :).
(automatic translation from French)