Reviews

Sort By: Date Most Helpful 11-20 of 22 Reviews
Sana   –  
United Arab Emirates AE
Visited: July 2017 Reviewed: Sep 12, 2017

Email Sana  |  20-35 years of age  |  Experience level: 2-5 safaris

Pamela was great offered us one of the best deals and the best tour guide/driver.
4/5

It was one of the best experience I've had. The coordinator Pamela was great and helpful. Our driver was excellent. However Kimana tented camp and Mara sidai camp didn't stand upto expectation. It was dirty food was like doing a favour . They literally served us boiled basic macaroni rice and vegetable, no curry or sauce. I highly recommend to stay in lodges and not tented camps. Apart from the stay at kimana and Mara sidai camp everything else was excellent.

Kirtana Uddeshi & Lata Gada   –  
United Arab Emirates AE
Visited: September 2017 Reviewed: Sep 19, 2017

Email Kirtana Uddeshi & Lata Gada  |  20-35 years of age  |  Experience level: first safari

Best Vacation well organized company
4/5

This trip to the East Africa was my 1st experience with Wildlife ever. Magical Retreat and Pamela were very professional but also kept the promise of giving the best quality agreed upon. It was due to the mere trust we had in each other that's how I had booked a 6Day tour for African Game drive with complimentary African Bumpy massage. We wanted a luxury trip which it was as well as had been offered good driver from Nairobi and back. Our guide and driver Livingstone Msagha was very good in sighting animals and very patient as a person. His pateince paid off as we could see the Great Migration at Maasai Mara, as he insisted to remain there for 2-3hours. Kudos to his hardwork to drive us around on such unpaved roads of safari.
I only wish if I had got better stay instead of Sopa Loadge - Maasai Mara like I was offered in Sweetwaters (Serena Camp) and Lake Nakuru - Sopa Lodge. The Maasai Mara Sopa Lodge was bit disappointment Old and after seeing the other property it dint seem as Luxury (not worth at all) . Even at Nairobi Airport I wish Pamela had few SIM card for the client during their stay to reduce the hassle of waiting at airport. We ended up buying Airtel, it had pathetic service in the Rift valley and being local there they should know better 'SafariCom' had better coverage.
The Ballon ride experience was incredible, thanks to the weather and so was the Thomson Waterfall & Lake Naivasha's (huge freshwater Lake) Boat ride as suggested by Pamela. Worth it !
Overall the safari was Awe-inspiring and it was all because of the Magical retreats & adventures Tours team work.

Swap   –  
Singapore SG
Visited: September 2017 Reviewed: Oct 9, 2017

Email Swap

We really enjoyed the tour Organised for Masai Mara for 2 days and 1 night.
4/5

We really enjoyed the tour Organised for Masai Mara for 2 days and 1 night. Pamela was kind and patient for providing g various options and packaged and took a last minute booking request. The hotel stay and game drive were value for money! We highly recommend magical retreat!

Yuanita   –  
Kenya KE
Visited: December 2017 Reviewed: Dec 15, 2017

Email Yuanita  |  35-50 years of age  |  Experience level: 2-5 safaris

Good
4/5

Well organized tour. Accommodating to our schedule and our time delay.
The tents could have been cleaned at least once a day. The breakfast required a bit more variety to accommodate for allergies and dietary restrictions. A good tour but some room for improvement

Alaa   –  
United Arab Emirates AE
Visited: December 2017 Reviewed: Mar 19, 2018

Email Alaa  |  20-35 years of age  |  Experience level: first safari

We had a great trip with Magical Retreats & adventures tours
4/5

We did the booking via WhatsApp with Pamela. She was so friendly . We booked a package tour including transfer. Park tickets. accommodation.we booked private Car . We were 2 Adults + 2kids. Save driving. Our TourGuide& Driver Mr Massaga was perfect. Good knowledge.we saw the all big 5.

Yusup Adi Zarmawan   –  
Ethiopia ET
Visited: April 2018 Reviewed: Apr 9, 2018

Email Yusup Adi Zarmawan  |  35-50 years of age  |  Experience level: first safari

Good managing and nice communication
4/5

communication good
service good
living good
the safari good

Ayman shorbagy   –  
Egypt EG
Visited: June 2018 Reviewed: Jun 28, 2018

Email Ayman shorbagy  |  50-65 years of age  |  Experience level: first safari

It was a good luck for me to deal with magical .very kind &v. profishional. Driver was clever.
4/5

Services was too good. Hotels & camps was very luxury & clean . Pepole there are v.nice. food is perfect. Safari in massay mara was attractive & unbelievable.
Shortly. Magical did every detail we dealed for it. They are respecting contracts.

Abraham   –  
Qatar QA
Visited: February 2019 Reviewed: Feb 16, 2019

Email Abraham  |  50-65 years of age  |  Experience level: first safari

very experienced and advice the tour as required by us. follow up for our needs was proper.
4/5

communications and understanding was appropriate, we received what we wanted. The driver cum guide was well experienced and knew the places with animials. the hotel provided was adequate and as expected.

Hadeel   –  
United Arab Emirates AE
Visited: July 2019 Reviewed: Jul 20, 2019

Email Hadeel  |  20-35 years of age  |  Experience level: first safari

Magical
4/5

The trip was lovely
The camp we stayed at was up to standard and all the staff there were AMAZING!
pamela who booked us was lovely and did everything swiftly
Our driver was excellent as well
Only the car could have been better it wasnt the best

Keshav prasad   –  
Oman OM
Visited: August 2019 Reviewed: Aug 19, 2019

Email Keshav prasad  |  50-65 years of age  |  Experience level: 2-5 safaris

Value for money
4/5

Prompt on timing
Committed
Good safari vehicles
Cooperative drivers
Good options for cost control on hotel choices

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 97
  • 4 star 22
  • 3 star 0
  • 2 star 2
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Magical Retreats & Adventures Tours, not SafariBookings