Reviews

Sort By: Date Most Helpful Rating 41-50 of 121 Reviews
Farzana Lokhandwala   –  
India IN
Visited: June 2019 Reviewed: Jun 23, 2019

Email Farzana Lokhandwala  |  20-35 years of age  |  Experience level: 2-5 safaris

Our trip was fantastic and very well planned
5/5

We had a fabulous trip to Kenya. Our stay, travel and food arrangements done my Pamela we just as we expected. Our tour guide Mr. Peter ensured we saw the big five beauties of Africa.. we were also very lucky to see the wild beast migration at Mara river.

Our last minute request for incorporating the Giraffe center at Nairobi was also done by them. We thoroughly enjoyed our vacation and definitely recommend magical retreat tours to anyone who wishes to have a relaxing and adventures experience in Kenya.

Venkatesh   –  
India IN
Visited: May 2019 Reviewed: May 25, 2019

Email Venkatesh  |  35-50 years of age  |  Experience level: first safari

Very Well organised trip and excellent support from Peter and Pamela
5/5

Peter, our guide, was very knowledgeable and took good care of us. The trip was well organised by Pamela and we enjoyed it thoroughly. Even though it was not the migration season, we were able spot the 4 of the Big Five along with lots of resident animals and birds. It was worth opting for this trip, and definitely recommend Magical Retreat for all the safaris in Kenya.

Martins   –  
Latvia LV
Visited: April 2019 Reviewed: Apr 13, 2019

Email Martins  |  35-50 years of age  |  Experience level: first safari

All expectations were met in full, excellent experience!
5/5

Very pleasant and timely communication, excellent service, nice people, profesdional guide, expectations were overmet, safari with a lot of animals and very close. Definately I would recommend to others

Jana   –  
Slovakia SK
Visited: January 2019 Reviewed: Jan 24, 2019

Email Jana  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing safari holiday in Maasai Mara
5/5

We can highly recommend Magical retreats and adventures tours. They fulfilled everything they did promise to us. We had an amazing time in Maasai Mara.

Anita Kibunguchy   –  
United States US
Visited: November 2018 Reviewed: Dec 24, 2018

Email Anita Kibunguchy  |  35-50 years of age  |  Experience level: 2-5 safaris

Seamless experience with Magical Retreats
5/5

Pamela was very responsive and easy to work with. I worked with her from start to finish and her rates were pretty reasonable too compared to others in the market. The driver Nyamu who took us to Mara was really nice too!

Brian   –  
Norway NO
Visited: December 2018 Reviewed: Dec 24, 2018

Email Brian  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Experience
5/5

I chose magical retreat & adventures tours because I saw the good reviews that they had gotten, and I also read great things about Pamela. She was very easy to communicate with through WhatsApp, and answered all of my questions about the safari. She came a day before our planned trip and brought us kikoy´s as gifts, she even gifted my mom and sister with kikoy´s (and they weren't going on the safari with us). Our driver Anthony was very polite, and had good knowledge about the animals and the park itself. He is a good driver, and you feel safe driving with him, which is very important in a country like Kenya. He provided us with an amazing experience during the game drive, as he knew where to take us to see the animals. All in all, I would most highly recommend Magical Retreat & Adventures Tours. And I will definitely choose them for my next safari in the future. Thank you very much, Pamela and Anthony!

Nadeen   –  
Egypt EG
Visited: October 2018 Reviewed: Nov 29, 2018

Email Nadeen  |  20-35 years of age  |  Experience level: first safari

Its was amazing...great experience
5/5

Service was more than perfect
The safari tour was just like a dream

Hari   –  
India IN
Visited: November 2018 Reviewed: Nov 12, 2018

Email Hari  |  35-50 years of age  |  Experience level: 2-5 safaris

Awesome vacation in kenya
5/5

It just happened when I was googling for some vacation choices in kenya.. received a what's app message from Ms. Pamela offering to help organise one for us.. I was a bit sceptical at the beginning. But I must say quality, service and hospitality is what she and her team lives and breathe. It's in their DNA. Pamela made this vacation by far the best one we have had so far and all that was managed via whatsapp. I had asked for a lot of customisation in my itenerary and it was ensured that all my requests were taken care off. Starting from my last minute request to do a day tour in Nairobi, pleasant surprise from Pamela to book us into the mara serena lodge, all the accommodations ( luxury) were like heaven, awesome food that we could not skip any of the buffet all 3 times a day for 9 days. Game drives, were awesome and must mention about Mr. James our guide and driver. He became a part of our family as he was with us for all the 9 days just making sure we were taken care off and making every single game drive a memorable experience. He was punctual, very friendly, very patient with our million questions and flexible too. From the time we were received at the airport by Pamela and James till the time we were dropped off at the airport there was no confusion nor panic. I was wondering how can every person give a great review about this tour company. To be honest and candid, you need to book your vacation through magical retreats to believe it. We have already made up our mind to come back again thru magical retreats and we will ask for James again. But will do it only after they finish the roads to masai mara. On a lighter note we had quite a hard african massage on our way to Masai Mara. 9 days, 16 game drives, 1000kms, 5 luxury lodges, 4000+ pictures, plenty of food and awesome people with great hospitality made our trip the best one we have had. Thanks Pamela and James for this wonderful vacation that we will treasure our memories for ever.

Juliana Rego   –  
United Arab Emirates AE
Visited: July 2018 Reviewed: Nov 1, 2018

Email Juliana Rego  |  50-65 years of age  |  Experience level: first safari

Peter was charming company. Very knowledgeable. Would recommend him to anyone.
5/5

Wow! What an amazing Safari. Magical Retreats esp Pamela understood our preferances. Meet n greet, Lodges and all arrangements start to finish were very professional. Services of Peter our Tour Guide were outstanding. Made sure we got to see the BIg Five and much much more. Would recommend Magical Retreats to anyone looking for a safe n memorable trip.
Thank you Pamela n Peter.

Dr. Imbichi Mohammad   –  
United Arab Emirates AE
Visited: September 2018 Reviewed: Sep 25, 2018

Email Dr. Imbichi Mohammad

Excellent customer care and well planned but very flexible
5/5

well arranged and sincere staff. they are very flexible also. accomodation was good.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 97
  • 4 star 22
  • 3 star 0
  • 2 star 2
  • 1 star 0
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