Reviews

Sort By: Date Most Helpful Rating 51-60 of 121 Reviews
Lloyd Nehamiah   –  
India IN
Visited: July 2016 Reviewed: Aug 17, 2017

Email Lloyd Nehamiah  |  35-50 years of age  |  Experience level: first safari

Awesome time at Mara , Nakuru and Nairobi National park
5/5

Well first of all Pamela was very courteous and patiently answered all my queries very patiently as i was travelling alone from India.Last minute changes were never denied but entertained and she was very clear as to what I would get and what i would'nt. Though I hadn't paid in advance a very clear itinerary was sent to facilitate my visa. The vehicle that was promised was delivered right on time there were no hiccups, Mr. Aziz who drove me was extremely courteous and caring and knowledgeable of the flora and fauna and also had good field guides which helped me much identifying my first time species. No time was wasted anywhere either en route from one place to the other or in the game park we would start at 6am and end at 6pm. Also the interaction with the Masai tribe was superb , also could pick up a Olalem (A masai broad sword) and an Eremit ( a Masai Buffalo Spear) . The camp its self was very good food was on time, the manager there Mr. Stanley very helpful Lunch used to be packed without reminders for the day's long safari. The last minute Safari at nairobi national park to was organised at last minute notice by Pamela Of Magical Retreats when my flight got cancelled. It was a superb experience on the whole Thanks to all concerned .I would definetly recommend Magical Retreats & Adventure Tours to any body who wishes to go to Kenya. Just ask what you need and it shall be delivered. Great Job Pamela .Asante.

Martin   –  
Uganda UG
Visited: August 2017 Reviewed: Aug 28, 2017

Email Martin  |  50-65 years of age  |  Experience level: over 5 safaris

It was a four nite, five day exiting family trip.
4/5

Very good and educative trip with variety of sites to tour. We set off from Malaba. Slept in Naivasha at Sopa Lodge, The second nite and 3rd nights were spent at AA Lodge with a full of game drive though Mara game Reserve. Fourth night was spent at Nakuru Sopa Lodge aft a game drive.

We saw all the big five. Three Lion prides, Buffalos, Wild beast, Rhinos, Zebras, Elephants and Flamingos.

Sana   –  
United Arab Emirates AE
Visited: July 2017 Reviewed: Sep 12, 2017

Email Sana  |  20-35 years of age  |  Experience level: 2-5 safaris

Pamela was great offered us one of the best deals and the best tour guide/driver.
4/5

It was one of the best experience I've had. The coordinator Pamela was great and helpful. Our driver was excellent. However Kimana tented camp and Mara sidai camp didn't stand upto expectation. It was dirty food was like doing a favour . They literally served us boiled basic macaroni rice and vegetable, no curry or sauce. I highly recommend to stay in lodges and not tented camps. Apart from the stay at kimana and Mara sidai camp everything else was excellent.

Chloe   –  
Malaysia MY
Visited: August 2017 Reviewed: Sep 13, 2017

Email Chloe  |  20-35 years of age  |  Experience level: first safari

Great tour company!
5/5

Signing up tour with Magical Retreat is definitely the right choice for us in Kenya! Pamela, the owner is very friendly. She welcomed us on the first day we arrived and briefed us on the details of tour and itinerary. Our 8 nights tour were guided by a very experienced tour guide, Edward, who is very helpful and knowledgeable on showing us the animals and birds that we spotted. My husband and I are very happy with this private safari tour and enjoyed every moments of the game drives! Accommodations we stayed are very safe and comfortable.

Kirtana Uddeshi & Lata Gada   –  
United Arab Emirates AE
Visited: September 2017 Reviewed: Sep 19, 2017

Email Kirtana Uddeshi & Lata Gada  |  20-35 years of age  |  Experience level: first safari

Best Vacation well organized company
4/5

This trip to the East Africa was my 1st experience with Wildlife ever. Magical Retreat and Pamela were very professional but also kept the promise of giving the best quality agreed upon. It was due to the mere trust we had in each other that's how I had booked a 6Day tour for African Game drive with complimentary African Bumpy massage. We wanted a luxury trip which it was as well as had been offered good driver from Nairobi and back. Our guide and driver Livingstone Msagha was very good in sighting animals and very patient as a person. His pateince paid off as we could see the Great Migration at Maasai Mara, as he insisted to remain there for 2-3hours. Kudos to his hardwork to drive us around on such unpaved roads of safari.
I only wish if I had got better stay instead of Sopa Loadge - Maasai Mara like I was offered in Sweetwaters (Serena Camp) and Lake Nakuru - Sopa Lodge. The Maasai Mara Sopa Lodge was bit disappointment Old and after seeing the other property it dint seem as Luxury (not worth at all) . Even at Nairobi Airport I wish Pamela had few SIM card for the client during their stay to reduce the hassle of waiting at airport. We ended up buying Airtel, it had pathetic service in the Rift valley and being local there they should know better 'SafariCom' had better coverage.
The Ballon ride experience was incredible, thanks to the weather and so was the Thomson Waterfall & Lake Naivasha's (huge freshwater Lake) Boat ride as suggested by Pamela. Worth it !
Overall the safari was Awe-inspiring and it was all because of the Magical retreats & adventures Tours team work.

Baris Taptik   –  
Turkey TR
Visited: August 2017 Reviewed: Sep 27, 2017

Email Baris Taptik  |  35-50 years of age  |  Experience level: 2-5 safaris

Great company great service
5/5

Pamela was very helpfull and patient answering our questions. offeref many alternatives and gave advices
Our guide Isac was also great

Preethi   –  
Qatar QA
Visited: September 2017 Reviewed: Oct 1, 2017

Email Preethi  |  20-35 years of age

It was awsome..enjoyed every bit of the trip..i would recomend anyone anytime for magical retreats!!
5/5

It was really a very good trip...special thanks to Pamela and livingston (am sorry if thw spelling is wrong).both wer very good and v helpful. It was one of my memorable trip..got the best hotels..everything was within our comfort zone..thank u soo much Pamela..

Jesica   –  
United Arab Emirates AE
Visited: September 2017 Reviewed: Oct 3, 2017

Email Jesica  |  20-35 years of age  |  Experience level: first safari

Amazing experience!
5/5

Arranged everything over whatsapp. Pamela was always prompt to reply any doubts we had. When we got there, she met us at the airport and introduced us to Peter, who drove us to the Masai Mara Lodge (which Pamela recommended me and we loved it) and stayed with us the 3 days taking us to the game drives. He knows a lot about the wildlife which makes the experience much more interesting. Managed to find 4 of the Big Five on the first day, and the last one on the following morning. He got very close to Elephants, Giraffes and even to the Lions and Cheetahs!! Even though we went ends of September, we still saw part of the migration going on, the last wildebeest returning home along with the zebras. Honestly, it was an incredible experience!! To see the animals free in their habitat is a privilege. Thank you Pamela and Peter! Will definitely recommend you to my family and friends. :)

Swap   –  
Singapore SG
Visited: September 2017 Reviewed: Oct 9, 2017

Email Swap

We really enjoyed the tour Organised for Masai Mara for 2 days and 1 night.
4/5

We really enjoyed the tour Organised for Masai Mara for 2 days and 1 night. Pamela was kind and patient for providing g various options and packaged and took a last minute booking request. The hotel stay and game drive were value for money! We highly recommend magical retreat!

P Shetty   –  
Qatar QA
Visited: September 2017 Reviewed: Nov 6, 2017

Email P Shetty  |  20-35 years of age  |  Experience level: first safari

A must visit destination
5/5

A much much awaited review that i was looking forward to put in. Firstly thanks to Ms. Pamela for all the time entertainment she had for us. A group of almost 10 plus with two toddlers isnt an easy task. But Ms. pamela from magical retreats made it possible. The whole group was literally scared to travel to Kenya, specially Nirobi bracuse all the time google only said it wasnt safe. But i would like to memtion this that no where did we feel it was, it was pretty safe. Our trip to Masai mara the most awaited a very beautiful experience, there are no words cannot frame just a sentence to what we have experienced. Its speechless. The hotels provided by Magical Retreats were fantastic and all of them were star hotels. Livingston and Peter our guides and drivers were one fully knowers of all the places and details. Very interactive and personal customer service. They made us literally feel home. Ms Pamela, made sure that all of the suggestion or last minite changes were accommodated and that’s commendable. Thank you Pamela we look forward to visit you soon and i appricate and thank you and your team for this wonderful experinece once in a lifetime.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 97
  • 4 star 22
  • 3 star 0
  • 2 star 2
  • 1 star 0
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