Reviews

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P Shetty   –  
Qatar QA
Visited: September 2017 Reviewed: Nov 6, 2017

Email P Shetty  |  20-35 years of age  |  Experience level: first safari

A must visit destination
5/5

A much much awaited review that i was looking forward to put in. Firstly thanks to Ms. Pamela for all the time entertainment she had for us. A group of almost 10 plus with two toddlers isnt an easy task. But Ms. pamela from magical retreats made it possible. The whole group was literally scared to travel to Kenya, specially Nirobi bracuse all the time google only said it wasnt safe. But i would like to memtion this that no where did we feel it was, it was pretty safe. Our trip to Masai mara the most awaited a very beautiful experience, there are no words cannot frame just a sentence to what we have experienced. Its speechless. The hotels provided by Magical Retreats were fantastic and all of them were star hotels. Livingston and Peter our guides and drivers were one fully knowers of all the places and details. Very interactive and personal customer service. They made us literally feel home. Ms Pamela, made sure that all of the suggestion or last minite changes were accommodated and that’s commendable. Thank you Pamela we look forward to visit you soon and i appricate and thank you and your team for this wonderful experinece once in a lifetime.

Jesica   –  
United Arab Emirates AE
Visited: September 2017 Reviewed: Oct 3, 2017

Email Jesica  |  20-35 years of age  |  Experience level: first safari

Amazing experience!
5/5

Arranged everything over whatsapp. Pamela was always prompt to reply any doubts we had. When we got there, she met us at the airport and introduced us to Peter, who drove us to the Masai Mara Lodge (which Pamela recommended me and we loved it) and stayed with us the 3 days taking us to the game drives. He knows a lot about the wildlife which makes the experience much more interesting. Managed to find 4 of the Big Five on the first day, and the last one on the following morning. He got very close to Elephants, Giraffes and even to the Lions and Cheetahs!! Even though we went ends of September, we still saw part of the migration going on, the last wildebeest returning home along with the zebras. Honestly, it was an incredible experience!! To see the animals free in their habitat is a privilege. Thank you Pamela and Peter! Will definitely recommend you to my family and friends. :)

Preethi   –  
Qatar QA
Visited: September 2017 Reviewed: Oct 1, 2017

Email Preethi  |  20-35 years of age

It was awsome..enjoyed every bit of the trip..i would recomend anyone anytime for magical retreats!!
5/5

It was really a very good trip...special thanks to Pamela and livingston (am sorry if thw spelling is wrong).both wer very good and v helpful. It was one of my memorable trip..got the best hotels..everything was within our comfort zone..thank u soo much Pamela..

Baris Taptik   –  
Turkey TR
Visited: August 2017 Reviewed: Sep 27, 2017

Email Baris Taptik  |  35-50 years of age  |  Experience level: 2-5 safaris

Great company great service
5/5

Pamela was very helpfull and patient answering our questions. offeref many alternatives and gave advices
Our guide Isac was also great

Chloe   –  
Malaysia MY
Visited: August 2017 Reviewed: Sep 13, 2017

Email Chloe  |  20-35 years of age  |  Experience level: first safari

Great tour company!
5/5

Signing up tour with Magical Retreat is definitely the right choice for us in Kenya! Pamela, the owner is very friendly. She welcomed us on the first day we arrived and briefed us on the details of tour and itinerary. Our 8 nights tour were guided by a very experienced tour guide, Edward, who is very helpful and knowledgeable on showing us the animals and birds that we spotted. My husband and I are very happy with this private safari tour and enjoyed every moments of the game drives! Accommodations we stayed are very safe and comfortable.

Lloyd Nehamiah   –  
India IN
Visited: July 2016 Reviewed: Aug 17, 2017

Email Lloyd Nehamiah  |  35-50 years of age  |  Experience level: first safari

Awesome time at Mara , Nakuru and Nairobi National park
5/5

Well first of all Pamela was very courteous and patiently answered all my queries very patiently as i was travelling alone from India.Last minute changes were never denied but entertained and she was very clear as to what I would get and what i would'nt. Though I hadn't paid in advance a very clear itinerary was sent to facilitate my visa. The vehicle that was promised was delivered right on time there were no hiccups, Mr. Aziz who drove me was extremely courteous and caring and knowledgeable of the flora and fauna and also had good field guides which helped me much identifying my first time species. No time was wasted anywhere either en route from one place to the other or in the game park we would start at 6am and end at 6pm. Also the interaction with the Masai tribe was superb , also could pick up a Olalem (A masai broad sword) and an Eremit ( a Masai Buffalo Spear) . The camp its self was very good food was on time, the manager there Mr. Stanley very helpful Lunch used to be packed without reminders for the day's long safari. The last minute Safari at nairobi national park to was organised at last minute notice by Pamela Of Magical Retreats when my flight got cancelled. It was a superb experience on the whole Thanks to all concerned .I would definetly recommend Magical Retreats & Adventure Tours to any body who wishes to go to Kenya. Just ask what you need and it shall be delivered. Great Job Pamela .Asante.

Satyabani   –  
India IN
Visited: August 2017 Reviewed: Aug 16, 2017

Email Satyabani  |  65+ years of age  |  Experience level: over 5 safaris

Experience is great & wonderful
5/5

Communications is excellent providing service excellent

Ahmed   –  
Egypt EG
Visited: July 2017 Reviewed: Aug 16, 2017

Email Ahmed  |  35-50 years of age  |  Experience level: first safari

Honest, transparent and friendly
5/5

Honest, transparent and friendly people, i have booked with them for a safari trip to amboseli national park. it was very nice journey with a friendly and professional driver, the lodge was very clean and well organized with a very good service and the over all experience was great
i only felt a little dissappointed for not managing to see mount Keliminjaro due to weather conditions in this time of the year, but this is nature !

Usha   –  
India IN
Visited: August 2017 Reviewed: Aug 15, 2017

Email Usha  |  50-65 years of age  |  Experience level: first safari

great safari organised by true professionals
5/5

The safari experience with Pamela's Magical Retreat was truly awesome. The accommodation, the vehicles and the drivers/guides were all super. Pamela was very responsive and helpful. The food was great. No problems. Got to see all the animals and were given lot of important information by the guides. All in all a strong recommend for the company.

Akshaya   –  
India IN
Visited: August 2016 Reviewed: May 1, 2017

Email Akshaya  |  20-35 years of age  |  Experience level: 2-5 safaris

Honeymoon in Kenya
5/5

Hospitality: 5/5
Accommodation: 4.5/5
Trip plan: 4.5/5
Overall: An amazing experience!

The longest pending review:)
I remember searching for packages to kenya and how exorbitantly priced each of them were. So I delegated the work to my then fiancé. The very next day he found Magical Retreats & Adventures Tours. And the most perfect package. Our long planned honeymoon was finally taking shape. Pamela offered us an extremely accommodative package at affordable prices.
We all have our doubts going into a new country and spending a holiday. But what changed was how Pamela personally came by to greet us at the airport. To me it felt like a warm feeling I would get at home. And we were taken to our hotel. We had a fabulous time at the capital enjoyed buffets, baby elephants, kissing Giraffes and a lot more.
We headed towards the much awaited Masai Mara (primary reason why we visited Kenya). My husband being an animal lover and me scared of everything that moves, we didn't opt for a resort which was in the middle of the jungle. But instead in the corner of the jungle just to balance what both of us needed. And spent an evening with the locals too! (A big plus)
The next day was the Safari. Unlike the evergreen forests, the Masai Mara is a grassland. And the best thing about it, you can see lot of animals as far as your eye can see. And also eat some packed lunch sitting in the jungle beside them. So you're sure to be satisfied. But some how I got extra lucky in Kenya, we got to spot the big Five (I've not spotted :( a tiger in the Indian jungle for the last 5 times that I've been). It wasn't just my luck that played, I think it was mostly Livingstone Masagha our safari driver (he drove us around the entire journey in kenya too!). His enthusiasm was like it's his first visit to the park. But his experience in spotting animals, was like he belonged in the jungle. I still remember it was 17:30 and we were heading back to the gate (gates close at 18:00 hours) completely exhausted after close to a 10 hour journey in the jungle, Masagha heard on his Walkie talkie one of the other safari cars had spotted a Rhinoceros (the one animal left in our big five list to spot) he made sure to drive us all the way back into the jungle and show us the Rhinoceros. We still remember him for his kind gesture. Post Masai Mara we headed to lake Naivasha before heading back to the capital.

Here are somethings that I took away from kenya.
Kenyans are really warm at heart, so make sure you show them some love. They might even invite you for a meal at their place.
Masagha had told us about the great African massage. A 70 kilometer stone road drive on the way to Masai Mara. It's quite a massage we had underestimated it! So stay ready for that.
The animals are always best in their home, so respect them when you step into their home. Noise scares them away.
Don't depend on real time navigation, traffic is random.
Apart from that enjoy kenya :)

Average User Rating
4.7/5
Rating Breakdown
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