Reviews

Sort By: Date Most Helpful Rating 61-70 of 121 Reviews
Apoorva   –  
India IN
Visited: December 2017 Reviewed: Jan 14, 2018

Email Apoorva  |  20-35 years of age  |  Experience level: first safari

Amazing Kenyan safari
5/5

Pamela helped us plan our safari trip. We planned a 3 day trip to.masai Mara and amboseli national park with her. From the moment we started talking to Pamela, she helped us with everything. She even helped us book the train tickets from Nairobi to Mombasa. She was very quick to respond to all my queries. I would recommend her for safari trips

Rakshit somani   –  
India IN
Visited: December 2017 Reviewed: Jan 11, 2018

Email Rakshit somani  |  20-35 years of age  |  Experience level: 2-5 safaris

Your ideal choice to explore kenya
5/5

To begin with, Pamela is v honest and committed to the cause for giving the best of the services to her clients for best value for money deals.
There are many tour operators but few would be as committed as her . She used to answer all our queries promptly and would tailor made our itinerary as per our requirement and budget. Be rest assured with pamela , that you would get what you are committed .

Thanks a lot pamela for turning up early morning and also convey our special thanks to john for help us spot almost all of the big 5 . John is v v disciplined and hardworking and never said a no for any extra effort which he had to take in our 4 days journey with him.

Good luck pamela and team!! Keep up the good work.

Daya   –  
Australia AU
Visited: December 2017 Reviewed: Jan 7, 2018

Email Daya  |  50-65 years of age  |  Experience level: first safari

We have completed a Safari tour with Magical Retreats and Adventures and are very pleased.
5/5

We have completed a Safari tour with Peter form 25th to 31st December. He has been very helpful and courteous and taken us to Amboselli and Masai Mara reserves.

Naveen venugopal   –  
United Arab Emirates AE
Visited: May 2017 Reviewed: Jan 6, 2018

Email Naveen venugopal  |  20-35 years of age  |  Experience level: first safari

It was very good service. The team ensured our safety while keeping time limits for each stop.
5/5

Very good experience. Highly recommend!! Visit lake nakuru and masai mara for sure. Good follow up by pamela!

Manash Dutta   –  
United Arab Emirates AE
Visited: December 2017 Reviewed: Jan 6, 2018

Email Manash Dutta  |  35-50 years of age  |  Experience level: first safari

Marvelous!!! Thanks to Pamela for creating the extra ordinary itinerary !!
5/5

Simply unbelievable!! Once in a life time experience!! Our guide cum companion Sam’s enthusiasm made our stay and Safari more excited!!

Pallab   –  
United Arab Emirates AE
Visited: December 2017 Reviewed: Jan 3, 2018

Email Pallab  |  35-50 years of age  |  Experience level: over 5 safaris

Trip of a lifetime
5/5

Pamela is one of the most professional trip advisor that I have ever come across. I contacted her on WhatsApp and told her about the places I wanted to cover. She customised an itinerary as per our requirement within few hours. I was little sceptical as we were travelling with a
5 year old. But Pamela won my confidence with her responsiveness and attention to minute details. As promised, she was there to receive us at the airport. She introduced us to Peter, our driver cum guide for next 5 days. Peter is a very safe driver, an exception guide and a very good human being. From the time we met him, his only aim was to make sure that we sight the big 5 in masai Mara. With his exceptional tracking skills backed by 12 years of solid experience, Peter made my dream of sighting the big 5 within first 2 hours of entering Masai Mara. The hotel in Naivasha (Sopa lodge) was very beautiful and cosy. In Masai Mara, we spent the first 2 nights at Azure Mara Haven. The tents were clean and well maintained and service was excellent. On the last day, we shifted to AA lodge. It was a beautiful property but the service was very poor and food was not good too. This was the only negative of the whole trip. Overall, it was an amazing trip, well planned and well managed. Thank you team Magical Retreats.

Yuanita   –  
Kenya KE
Visited: December 2017 Reviewed: Dec 15, 2017

Email Yuanita  |  35-50 years of age  |  Experience level: 2-5 safaris

Good
4/5

Well organized tour. Accommodating to our schedule and our time delay.
The tents could have been cleaned at least once a day. The breakfast required a bit more variety to accommodate for allergies and dietary restrictions. A good tour but some room for improvement

Kesha   –  
United States US
Visited: December 2017 Reviewed: Dec 15, 2017

Email Kesha  |  35-50 years of age  |  Experience level: first safari

This was an amazing experience.
5/5

Everything was great. The driver did an excellent job guiding us and making sure we got the most out of the experience.

P Shetty   –  
Qatar QA
Visited: September 2017 Reviewed: Nov 6, 2017

Email P Shetty  |  20-35 years of age  |  Experience level: first safari

A must visit destination
5/5

A much much awaited review that i was looking forward to put in. Firstly thanks to Ms. Pamela for all the time entertainment she had for us. A group of almost 10 plus with two toddlers isnt an easy task. But Ms. pamela from magical retreats made it possible. The whole group was literally scared to travel to Kenya, specially Nirobi bracuse all the time google only said it wasnt safe. But i would like to memtion this that no where did we feel it was, it was pretty safe. Our trip to Masai mara the most awaited a very beautiful experience, there are no words cannot frame just a sentence to what we have experienced. Its speechless. The hotels provided by Magical Retreats were fantastic and all of them were star hotels. Livingston and Peter our guides and drivers were one fully knowers of all the places and details. Very interactive and personal customer service. They made us literally feel home. Ms Pamela, made sure that all of the suggestion or last minite changes were accommodated and that’s commendable. Thank you Pamela we look forward to visit you soon and i appricate and thank you and your team for this wonderful experinece once in a lifetime.

Swap   –  
Singapore SG
Visited: September 2017 Reviewed: Oct 9, 2017

Email Swap

We really enjoyed the tour Organised for Masai Mara for 2 days and 1 night.
4/5

We really enjoyed the tour Organised for Masai Mara for 2 days and 1 night. Pamela was kind and patient for providing g various options and packaged and took a last minute booking request. The hotel stay and game drive were value for money! We highly recommend magical retreat!

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 97
  • 4 star 22
  • 3 star 0
  • 2 star 2
  • 1 star 0
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