Reviews

Sort By: Date Most Helpful Rating 61-70 of 121 Reviews
Ishita Sharma   –  
India IN
Visited: March 2018 Reviewed: Apr 2, 2018

Email Ishita Sharma  |  20-35 years of age  |  Experience level: first safari

Surreal Masai Mara and excellent hospitality
5/5

I had an awesome safari experience with Magical Retreat and Adventure tour. The moment I started communicating my queries with Pamela, my trip organiser I got a very comprehensive responses from her. She answered most of my queries with adequate information before I even ask her.
After I registered with her, she was always there, very prompt in planning my trip and answering queries. The way she handled our concerns and planning, I was assured we are in right hands.
The day we reached Kenya, she surprised us by receiving us on te airport. We felt so good to be received so well in another country.
Then trip began, our driver was very jolly and cool company telling us exciting stories and facts about Kenya.
The stay and food was beyond expectation. And Masai Mara was surreal. Meanwhile Pamela kept tracking our trip and asking us our well being.
Lake Nakuru was also so beautiful.
Overall the trip was huge success without any hiccups , best memories were created. Thanks to Pamela

Jesse   –  
Uganda UG
Visited: February 2018 Reviewed: Feb 13, 2018

Email Jesse  |  20-35 years of age  |  Experience level: 2-5 safaris

Honest, understanding, fun, knowledgable of sites, effective and effici in their service delivery.
5/5

I was very much impressed with everything about them. They were helpful and very courteous. Communication was honest coupled with excellent service. We were taken to Masai Mara for a tour in the park which was very fascinating. Considering the distance by road Pamela our travel consultant was able to get us slots with my wife on a plane on short notice to save us the long road trip back to Nairobi. We were so amazed with her efficiency in that. On arrival in Nairobi from Mara we were offered extra activities that is visiting the giraffe and elephant orphanages at no extra cost. Asante Magical Retreats!! We were later teansferred to Mombasa for more leisure and all this time the fleet personnel were very helpful and knowledgable of the sites along the way. Big ups to Livingstone!! The hotels in which we were booked were relaxing and fun. All they would tell us Magical Retreats got you covered. We had access to all activities especially in Mombasa. All i would say is that Magical Retreats and Adventures is to me a very professional, fun, and passionate tour operator. Will definently recommend them to friends and relatives

Carl   –  
Qatar QA
Visited: January 2018 Reviewed: Feb 6, 2018

Email Carl  |  20-35 years of age  |  Experience level: first safari

The whole experience starting from the airport and the safari was well organized and comfortable.
5/5

The agent from the company, Pamela was very helpful in organizing the tour for a last minute booking. There was a driver waiting for us at the airport and he was always on time for the whole tour. Although being the low season for safaris we saw all of the big 5 animals expect for the hard to find rhino. The accommodations were beyond our expectations. The food was excellent and the staff was very friendly and courteous. We were given packed lunches and snacks during the day safaris. I would definitely recommend booking a safari with Magical Retreats & Adventures Tours.

Sheila Mae Salvana   –  
Qatar QA
Visited: January 2018 Reviewed: Feb 5, 2018

Email Sheila Mae Salvana  |  35-50 years of age  |  Experience level: first safari

Everything was perfectly organized from the pick up, drop off, accommodation, foods and tour guides.
5/5

It was excellent. I have no complains. I love would to go back again in Kenya in the same tour.

Sandy   –  
Nigeria NG
Visited: January 2018 Reviewed: Feb 1, 2018

Email Sandy  |  35-50 years of age  |  Experience level: over 5 safaris

It was really superb experience with Magical Retreates.
5/5

My incredible Masai Mara trip for 3 Night started with an email request to Pamela followed by a prompt response from a representative at this safari travel company. Since my trip was very short but i am extremely pleased with every aspect of the experience. My trip was beyond my expectations and it was bit on higher side.. but Pamella was incredible...enthusiastic, knowledgeable, professional, helpfull . I also appreciate Mr Peter who drive to me entire safari and back to Naroibe was very good and cooperative person and also help me to view 5 big cats in a safari... From international and inter-Africa flights, to transfers, to accommodations, to guides and tours, to activities and restaurants--even to luggage and packing--her expertise and attention to detail were invaluable.. She kept in touch via email during my travels, making sure everything was proceeding as planned and offering assistance should need it. in a short i can say that my trip was oscem ....

George   –  
Uganda UG
Visited: January 2018 Reviewed: Jan 19, 2018

Email George  |  50-65 years of age  |  Experience level: first safari

Patient and effective always on time and lively
5/5

Write from picking us, checking us in, around town tours and the national park we were served to our expectations and in some situations beyond.

Apoorva   –  
India IN
Visited: December 2017 Reviewed: Jan 14, 2018

Email Apoorva  |  20-35 years of age  |  Experience level: first safari

Amazing Kenyan safari
5/5

Pamela helped us plan our safari trip. We planned a 3 day trip to.masai Mara and amboseli national park with her. From the moment we started talking to Pamela, she helped us with everything. She even helped us book the train tickets from Nairobi to Mombasa. She was very quick to respond to all my queries. I would recommend her for safari trips

Rakshit somani   –  
India IN
Visited: December 2017 Reviewed: Jan 11, 2018

Email Rakshit somani  |  20-35 years of age  |  Experience level: 2-5 safaris

Your ideal choice to explore kenya
5/5

To begin with, Pamela is v honest and committed to the cause for giving the best of the services to her clients for best value for money deals.
There are many tour operators but few would be as committed as her . She used to answer all our queries promptly and would tailor made our itinerary as per our requirement and budget. Be rest assured with pamela , that you would get what you are committed .

Thanks a lot pamela for turning up early morning and also convey our special thanks to john for help us spot almost all of the big 5 . John is v v disciplined and hardworking and never said a no for any extra effort which he had to take in our 4 days journey with him.

Good luck pamela and team!! Keep up the good work.

Daya   –  
Australia AU
Visited: December 2017 Reviewed: Jan 7, 2018

Email Daya  |  50-65 years of age  |  Experience level: first safari

We have completed a Safari tour with Magical Retreats and Adventures and are very pleased.
5/5

We have completed a Safari tour with Peter form 25th to 31st December. He has been very helpful and courteous and taken us to Amboselli and Masai Mara reserves.

Naveen venugopal   –  
United Arab Emirates AE
Visited: May 2017 Reviewed: Jan 6, 2018

Email Naveen venugopal  |  20-35 years of age  |  Experience level: first safari

It was very good service. The team ensured our safety while keeping time limits for each stop.
5/5

Very good experience. Highly recommend!! Visit lake nakuru and masai mara for sure. Good follow up by pamela!

Average User Rating
4.7/5
Rating Breakdown
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  • 4 star 22
  • 3 star 0
  • 2 star 2
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