Reviews

Sort By: Date Most Helpful Rating 71-80 of 121 Reviews
Manash Dutta   –  
United Arab Emirates AE
Visited: December 2017 Reviewed: Jan 6, 2018

Email Manash Dutta  |  35-50 years of age  |  Experience level: first safari

Marvelous!!! Thanks to Pamela for creating the extra ordinary itinerary !!
5/5

Simply unbelievable!! Once in a life time experience!! Our guide cum companion Sam’s enthusiasm made our stay and Safari more excited!!

Pallab   –  
United Arab Emirates AE
Visited: December 2017 Reviewed: Jan 3, 2018

Email Pallab  |  35-50 years of age  |  Experience level: over 5 safaris

Trip of a lifetime
5/5

Pamela is one of the most professional trip advisor that I have ever come across. I contacted her on WhatsApp and told her about the places I wanted to cover. She customised an itinerary as per our requirement within few hours. I was little sceptical as we were travelling with a
5 year old. But Pamela won my confidence with her responsiveness and attention to minute details. As promised, she was there to receive us at the airport. She introduced us to Peter, our driver cum guide for next 5 days. Peter is a very safe driver, an exception guide and a very good human being. From the time we met him, his only aim was to make sure that we sight the big 5 in masai Mara. With his exceptional tracking skills backed by 12 years of solid experience, Peter made my dream of sighting the big 5 within first 2 hours of entering Masai Mara. The hotel in Naivasha (Sopa lodge) was very beautiful and cosy. In Masai Mara, we spent the first 2 nights at Azure Mara Haven. The tents were clean and well maintained and service was excellent. On the last day, we shifted to AA lodge. It was a beautiful property but the service was very poor and food was not good too. This was the only negative of the whole trip. Overall, it was an amazing trip, well planned and well managed. Thank you team Magical Retreats.

Kesha   –  
United States US
Visited: December 2017 Reviewed: Dec 15, 2017

Email Kesha  |  35-50 years of age  |  Experience level: first safari

This was an amazing experience.
5/5

Everything was great. The driver did an excellent job guiding us and making sure we got the most out of the experience.

Michael Mwangi   –  
United States US
Visited: December 2017 Reviewed: Dec 15, 2017

Email Michael Mwangi  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Maasai Mara Excursion
5/5

I worked with Pamela from Magical retreats on planning the a 3-days trip to Maasai Mara and she did a perfect job of it. I had some friends who had never been to Keny before and Pamela recommended the right places to spend the night for them etc... the drivers were amazing (Mr Nyamu & Mr Njenga). Maasai Mara was a magical experience and can't wait to do it again. Thank you Pamela.

P Shetty   –  
Qatar QA
Visited: September 2017 Reviewed: Nov 6, 2017

Email P Shetty  |  20-35 years of age  |  Experience level: first safari

A must visit destination
5/5

A much much awaited review that i was looking forward to put in. Firstly thanks to Ms. Pamela for all the time entertainment she had for us. A group of almost 10 plus with two toddlers isnt an easy task. But Ms. pamela from magical retreats made it possible. The whole group was literally scared to travel to Kenya, specially Nirobi bracuse all the time google only said it wasnt safe. But i would like to memtion this that no where did we feel it was, it was pretty safe. Our trip to Masai mara the most awaited a very beautiful experience, there are no words cannot frame just a sentence to what we have experienced. Its speechless. The hotels provided by Magical Retreats were fantastic and all of them were star hotels. Livingston and Peter our guides and drivers were one fully knowers of all the places and details. Very interactive and personal customer service. They made us literally feel home. Ms Pamela, made sure that all of the suggestion or last minite changes were accommodated and that’s commendable. Thank you Pamela we look forward to visit you soon and i appricate and thank you and your team for this wonderful experinece once in a lifetime.

Jesica   –  
United Arab Emirates AE
Visited: September 2017 Reviewed: Oct 3, 2017

Email Jesica  |  20-35 years of age  |  Experience level: first safari

Amazing experience!
5/5

Arranged everything over whatsapp. Pamela was always prompt to reply any doubts we had. When we got there, she met us at the airport and introduced us to Peter, who drove us to the Masai Mara Lodge (which Pamela recommended me and we loved it) and stayed with us the 3 days taking us to the game drives. He knows a lot about the wildlife which makes the experience much more interesting. Managed to find 4 of the Big Five on the first day, and the last one on the following morning. He got very close to Elephants, Giraffes and even to the Lions and Cheetahs!! Even though we went ends of September, we still saw part of the migration going on, the last wildebeest returning home along with the zebras. Honestly, it was an incredible experience!! To see the animals free in their habitat is a privilege. Thank you Pamela and Peter! Will definitely recommend you to my family and friends. :)

Preethi   –  
Qatar QA
Visited: September 2017 Reviewed: Oct 1, 2017

Email Preethi  |  20-35 years of age

It was awsome..enjoyed every bit of the trip..i would recomend anyone anytime for magical retreats!!
5/5

It was really a very good trip...special thanks to Pamela and livingston (am sorry if thw spelling is wrong).both wer very good and v helpful. It was one of my memorable trip..got the best hotels..everything was within our comfort zone..thank u soo much Pamela..

Baris Taptik   –  
Turkey TR
Visited: August 2017 Reviewed: Sep 27, 2017

Email Baris Taptik  |  35-50 years of age  |  Experience level: 2-5 safaris

Great company great service
5/5

Pamela was very helpfull and patient answering our questions. offeref many alternatives and gave advices
Our guide Isac was also great

Chloe   –  
Malaysia MY
Visited: August 2017 Reviewed: Sep 13, 2017

Email Chloe  |  20-35 years of age  |  Experience level: first safari

Great tour company!
5/5

Signing up tour with Magical Retreat is definitely the right choice for us in Kenya! Pamela, the owner is very friendly. She welcomed us on the first day we arrived and briefed us on the details of tour and itinerary. Our 8 nights tour were guided by a very experienced tour guide, Edward, who is very helpful and knowledgeable on showing us the animals and birds that we spotted. My husband and I are very happy with this private safari tour and enjoyed every moments of the game drives! Accommodations we stayed are very safe and comfortable.

Lloyd Nehamiah   –  
India IN
Visited: July 2016 Reviewed: Aug 17, 2017

Email Lloyd Nehamiah  |  35-50 years of age  |  Experience level: first safari

Awesome time at Mara , Nakuru and Nairobi National park
5/5

Well first of all Pamela was very courteous and patiently answered all my queries very patiently as i was travelling alone from India.Last minute changes were never denied but entertained and she was very clear as to what I would get and what i would'nt. Though I hadn't paid in advance a very clear itinerary was sent to facilitate my visa. The vehicle that was promised was delivered right on time there were no hiccups, Mr. Aziz who drove me was extremely courteous and caring and knowledgeable of the flora and fauna and also had good field guides which helped me much identifying my first time species. No time was wasted anywhere either en route from one place to the other or in the game park we would start at 6am and end at 6pm. Also the interaction with the Masai tribe was superb , also could pick up a Olalem (A masai broad sword) and an Eremit ( a Masai Buffalo Spear) . The camp its self was very good food was on time, the manager there Mr. Stanley very helpful Lunch used to be packed without reminders for the day's long safari. The last minute Safari at nairobi national park to was organised at last minute notice by Pamela Of Magical Retreats when my flight got cancelled. It was a superb experience on the whole Thanks to all concerned .I would definetly recommend Magical Retreats & Adventure Tours to any body who wishes to go to Kenya. Just ask what you need and it shall be delivered. Great Job Pamela .Asante.

Average User Rating
4.7/5
Rating Breakdown
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