Tekko Staff Group picture
Tekko Tours and Travel
- Office In:
- Size:
- 10-20 employees (Founded in 1998)
- Member Of:
- KATO, Eco Tourism Kenya & JATA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $200 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
IN
Email Irfan Quader | 35-50 years of age | Experience level: first safari
Positive overall, but some things could be improved.
Our overall experience with Tekko was quite positive.
Ms. Maggie Kariuki was always very response to our questions over email, and when we landed in Nairobi, she went out of her way to make sure we were comfortable. When we asked for a recommendation for a local restaurant (we wanted to try the local cuisine), she went so far as to accompany us there, and even helped us order. She event lent us two pairs of binoculars for our safari. The safari vehicle that we were given was spacious and comfortable, and had superb suspension (which we were grateful for during the long bad patches of road). The safaris in the parks were lovely (despite some disappointment about not seeing too many flamingoes in Nakuru)
A few things could have gone better, though.
1. Tekko could have been a little more forthcoming, and volunteered information that might have been useful. While we knew the drive from Amboseli to Nakuru would be long, we didn't realize how arduous it would be. We took nine hours, despite 'shortcuts' over the most horrendous roads, and got there just in time for a quick safari before it got dark. There were hardly any flamingoes to be seen, which we later learned had been the case for the last few years. If we had been told about these two things, we would probably have changed our itinerary.
2. Our driver/guide Stephen was knowledgeable and skillful, but not particularly friendly. He definitely wasn't rude, but we got the feeling that we were imposing on him by making him drive us around. A word of apology for bouncing us over a particular bad patch of road would have gone a long way. With my 80 year-old mother along, it would have been nice if had seemed a little more concerned over our comfort. Maybe a little guest-relations training is in order?
But we definitely enjoyed ourselves. Thank you, Tekko and Ms. Kariuki for organizing such a nice trip for us. If the two points above could be addressed, I'm sure your future guests will have an even better time.
Email Morgan | 50-65 years of age | Experience level: over 5 safaris
Well organised especially given late booking
From first contact communication was clear and efficient. I had contacted 3 companies as recommended and Tekko stood out on price point and accommodation. They were also the only company I contacted which differentiated on low and high season price and type of vehicle used which meant planning was easier. Maggie responded quickly and efficiently. She also was helpful in answering all my questions. I gave Tekko very little notice of travel but a well balanced personal itinerary was proposed and excellent accommodation was booked throughout. Much better than I anticipated in very nice lodges given the cost, which was very reasonable for 8 nights, especially as private vehicle and all meals were included in the cost. All lodges had pools bar The Ark ( if you go there you will understand why), outside seating and service and food at each was good. The transfer to the hotel in Nairobi was very long due to a local public transport strike but our driver , who had no control over this, was proactive in finding alternative routes and arranged for us to be met en route so we could get help
With our luggage and walk to the hotel. Had he not done this we would have been stuck in traffic for many more hours. The standard of driving throughout was excellent especially leaving Masai Mara after very heavy rains. The road was awful and I heard later that many cars got stuck but my driver got me through with what was clearly a very difficult road ( road being a generous description). He was excellent at finding the animals and I had some very special sightings often the only vehicle there. Also very helpful with shopping and getting medication for a very bad cold. I have been on safari before so have comparisons and I would have liked the driver, who is described as a guide, to have told more about the animals other than just their name. The driver was quite taciturn and it was quite hard to extract information. Also I fedback to him direct that he needs to know more bird names as a safari is about the big and small. He was good at suggesting changes to itinerary. As I had had plenty of game drives during the week this worked well for me but others might not like the loss of the last afternoon game drive , for which there would have been time, so be clear what the changes mean but bearing in mind driving on safari is a tough job. Also on the last day home he presumed we did not want to go to Carnivore as had had boxed lunch en route. This did mean we were at the airport very early with a substantial wait even before we could check in. I appreciate the traffic back to the city was building up badly and this would affect his journey home but we should have been asked. Overall a great safari but the guiding side of what was an excellent driver needs working on. I would recommend Tekko tours.
US
Email Jean | 20-35 years of age | Experience level: first safari
Carol was very informative and at our services the entire trip!
Our trip was amazing. Although, we only spent 5 days between Kenya and Zanzibar, it was still a life changing & bucket list experience! We had seen the “Big 5” by day two of our safari. We swam with turtles in Zanzibar, Dolphin watched & went to Starfish Island. All amazing experiences! The staff was at our leisure & the safari’s & tours were beautiful. The only reason I give 4 stars is for three reasons. One, as beautiful and amazing as this was, it is pricey for the average person. Two, we had a slight hiccup with our return flight to Nairobi from Zanzibar. Make sure to double check all of your air plane tickets to verify the names of your party match your passport EXACTLY as these countries do not leave room for misspellings. Thirdly, I do not recommend flying with Precision Air out of Zanzibar. They delayed us for TWO HOURS for our flight to Nairobi & because of this, we almost missed our flight from Nairobi back to the USA. The third portion of this review was definitely out of Carol’s hands so we do NOT fault her for this but again, I HIGHLY suggest to ask to use a different airline if that airline remains an option. Overall, we would book with Carol again when and if we plan to come back to Kenya. Thank you so much Carol. Us having sn amazing time is an understatement.
Email Amy | 20-35 years of age | Experience level: first safari
Good value, friendly and reliable service
We booked our 3-day safari experience with Tekko Tours (2 days Maasai Mara, 1 day Lake Nakuru) and were extremely pleased with the service offered. There was flexibility in our choices, including dates and where we wanted to stay, which made us feel in control of our booking. The value for money was good, as we had had a wide range of quotes when booking and Tekko seemed the most reasonable for the mid-range quality that we wanted. Communication ahead of the tour was a little slow, with us having to chase to see how we go about making the final payment for the tour, but this was not a significant factor. The tour itself was a great experience!
SA
Email Othman | 20-35 years of age | Experience level: first safari
Good experience
A wonderful tour with an excellent guide and well-chosen accommodations.