Tekko Staff Group picture
Tekko Tours and Travel
- Office In:
- Size:
- 10-20 employees (Founded in 1998)
- Member Of:
- KATO, Eco Tourism Kenya & JATA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $200 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
AE
Email Yamen | 20-35 years of age | Experience level: first safari
we don't recommend this company
we just done Safari with this company, and it was very bad experience:
we booked a Land cruiser, it was very very slow, and it has almost no power, when overtaking its very dangerous, and the driver need very long clearance distance to overtake (sometimes it takes 20 min waiting behind a big truck who is driving 30km/h).
Driver was not exceeding 50-55 Km/h on the highway, for 6-7 long driving hours everyday ( this is according to my accurate Garmin GPS)
the worst part of the trip is the driver himself, we don't feel comfortable at all with him, he speaks English well, but he doesn't want to talk or explain anything about the country or the trip,and the way he answers any question it will make you think 100 times before asking him again.
he complains every time we ask him to stop for toilet, and he claimed that there is no toilets all over the way, until we forced him to stop.
he never ever give any straight answer when asking for the distance or timing to arrive to the camp,
we drive daily 6-7 hours from park to park, whenever we ask him where are we, or how long we still need to arrive?he answer ( we are not far). this is so annoying, so we start asking the locals when we stop in the petrol stations, and he also complains, and he said ( stop asking them they will not know).
we been in many many countries with privet drivers, but nothing was like this.
the driver is very important in such a trip, because you are all the day with him inside the car, and its serious problem if they make you feel uncomfortable.
Reply from Tekko Tours and Travel
Posted on Sep 11, 2017Dear Yamen,
Thank you for taking time to share your experience and feedback on your recent safari tour with us. We regret to hear that our driver was not pleasant and could not answer your questions and that your experience with him made you NOT enjoy your safari. This is very unfortunate.
I would request you to contact us directly and look forward to the opportunity to welcome you back to experience the high standard of service we have become known for. I take this opportunity to thank you again for the feedback.
Sincerely
Eliakim Okiddy
Managing Director
FR
Email Patrick | 35-50 years of age | Experience level: 2-5 safaris
Horrible experience with the guide Stephen !!!
On the day of our arrival in Nairobi, the guide was over 1.5 hours late at the airport. Then we had to walk and wait another time 20 minutes because he had parked his car outside the airport parking lot.
Barely on the road leaving for our safari he stopped to fill up with gasoline (couldn't he do it before picking us up when we had 12 hours of theft in our legs?).
On the way he said to us "why are you coming when it is raining?" January is not a good time to come (contrary to what we can read on the net).
Are we responsible for the weather? He replied that we had to call before coming! How then to organize a 15-day trip with hotels planes...
Finally at the arrival of the 1st park (Tsavo) before doing our 1st game drive, he asks us if we can take 4 people (Poles I believe) with us because they have a problem with their Jeep. To that we answer no because a little tired of his attitude and not to mention that we had arranged a private safari just for the 2 of us. Suddenly he does not like much and it was the climbing ...
He didn't like to repeat himself (we are not specialists in the animal world and even less English speakers) and allowed himself to think about us or downright hikes of your "I already told you!" Style. or "Close the open roof now and don't discuss!"
I forgot ... We had a problem with the police because he had not updated his car insurance (3 hours to wait at the police station)
His Jeep did not have the 4 * 4 system either (supposedly broken on the way) and he had lent his tools (shovel and bars) which would have helped us to get out of a stuck in the mud instead. we had to clear it by hand. After getting dirty, no thank you from him ... In short, a horrible experience with this guide probably close to retirement age and who did not want to take this tour but are we responsible for it?
No compensation or commercial gesture on the part of Tekko tour despite the kindness of Carole with whom I was in contact for the organization.
Finally one thing shocked me: the guide lied about the number of game-drives made by his replacement (a freelance massai) who was not paid as he should. I learned about it a few months later and I made a complaint by mail and the problem was resolved without Tekko Tour ever acknowledging their fault.
Lamentable...
Reply from Tekko Tours and Travel
Posted on Mar 24, 2021I would like to apologize in writing even though I had already apologized to you in person. What you went through with the driver is unacceptable. The issues you raised were thoroughly looked into and the driver was finally let go.
Email Karen | 50-65 years of age | Experience level: first safari
The experience for our trip exceeded my expectations and I would recommend this company to anyone.
The tour organiser Risper was so friendly and considerate for all my questions and process for booking from the start to the finish of the tour.The tour was well organised and everything was structured according to our itinerary.Kevin our Guide was so patient,friendly,helpful and willing to talk and share all information regarding the safari.We came all the way from Australia and had the best experience ever.We will definitely be back for another adventure in the future.Thank You Tekko Tours.
SA
Email Othman | 20-35 years of age | Experience level: first safari
Good experience
A wonderful tour with an excellent guide and well-chosen accommodations.
US
Email Christine | 50-65 years of age | Experience level: first safari
We experienced spectacular scenery, comfortable lodging, and the most gracious people.
We recently celebrated our 25th anniversary with an amazing safari to Kenya. We received a very prompt reply from Maggie to our inquiry for information about possible destinations/prices. She responded to all our requests for information in the same quick and courteous manner via email. She planned our trip with detail and every place we stayed knew that it was our anniversary and provided us special treats. Jackson was our tour guide and we could not have asked for anyone better. He was very knowledgeable and answered all of our questions. He was patient and and had good humor. We felt very safe with him wherever we were. We found the lodging at the Fairmount Mt. Kenya Safari Club to be the most luxurious. The scenery and staff of the Sun Africa Keekorok Lodge were wonderful. A highlight of our trip was visiting the Masai village just outside of the Masai Mara national park. We hope to return to Kenya and will definitely book through Maggie and ask for Jackson to be our guide. We had a wonderful experience thanks to Tekko Tours.
Email Lauren | 20-35 years of age | Experience level: first safari
The trip of a lifetime thanks to Tekko!
Just finished our incredible safari with Tekko tours and cannot recommend them highly enough. We have been in contact with Risper for nearly 5 years and she has been so patient considering our plans changed 1000 times, and always sent us new itineraries when we asked. Tekko even kept our original deposit when we first booked back in 2019 and then had to re schedule due to covid etc! Our driver Kennedy was outstanding, very professional throughout and gave us so much information about the animals, always trying his hardest to make sure we saw them all. We managed to see 4 out of the big 5 thanks to Kennedy. We want to give a big big thanks to him.
During our trip we changed our minds about our last day plans, so we asked Kennedy and Risper if we could change the itinerary and there was absolutely no problem at all, they were so easy going and made every effort to do what we wanted.
Also blown away with the accommodation, especially the cliff in lake Nakuru (the photo with the bath and sunrise!!) so definitely recommend this is you are visiting. We also stayed at Ashnil Mara camp which was brilliant (the tent pic!) and then Enashipai in Naivasha which was a lovely resort.
We will be recommending Tekko Tours to all our family and friends and will definitely be booking through them the next time we go to Africa.
US
Email Jasmine | 20-35 years of age | Experience level: first safari
Tekko Tours provided an absolutely incredible and unforgettable Kenya + Zanzibar tour experience, w
I recently had the pleasure of going on the Kenya + Zanzibar tour with Tekko Tours, and I must say, it was an absolutely incredible experience from start to finish. The tour organizer, Risper, and our driver, James, went above and beyond to ensure that every aspect of the trip was perfect. I cannot speak highly enough of their professionalism, knowledge, and genuine care for our enjoyment.
From the moment we started our trip in Nairobi, James greeted us with a warm smile and made us feel at ease. His expertise as a driver and his deep understanding of the local areas we visited were truly remarkable. James provided us with detailed safari briefings, ensuring we were well-prepared for our adventure in Lake Nakuru. His passion for wildlife and the environment was evident as he shared fascinating insights about the rhinos, giraffes, and other incredible animals we encountered during our game drives. James's skillful driving through the Maasai Mara Game Reserve made our experience even more thrilling. His ability to spot wildlife and position our vehicle for the best views was outstanding.
Risper, the tour organizer, deserves special recognition for her exceptional planning and attention to detail. Every step of the itinerary was perfectly organized, allowing us to maximize our time and immerse ourselves in the beauty of Kenya and Zanzibar. Risper's recommendations for accommodation were spot-on. The Cliff, Entim Camp, and Melia Zanzibar were all exquisite choices, providing us with comfortable and luxurious stays. Risper's suggestion to visit the Maasai village was a true highlight of the trip. Interacting with the locals and experiencing their culture and dance was an unforgettable and enriching experience.
The itinerary itself was well-balanced, offering a mix of breathtaking natural landscapes, thrilling wildlife encounters, and cultural exploration. From the scenic views of the Great Rift Valley to the full-day game drives in Maasai Mara, each day brought new adventures and unforgettable moments.
Throughout the tour, the meals provided were delicious and satisfying. Whether it was the breakfast at the camps or the picnic lunchboxes during our game drives, the food was always fresh, flavorful, and beautifully presented. The all-inclusive option at Melia Zanzibar Resort ensured that we never went hungry and could indulge in a variety of culinary delights.
Overall, I can confidently say that the Kenya + Zanzibar tour with Tekko Tours exceeded all my expectations. James's exceptional driving skills, Risper's meticulous planning, and the well-thought-out itinerary combined to create a truly remarkable experience. I highly recommend this tour company to anyone seeking a memorable and immersive travel experience. Thank you, Tekko Tours, for an unforgettable journey that will forever hold a special place in my heart!!
CA
Email Neil | 50-65 years of age | Experience level: first safari
Very professional and well organized
We had a great experience with Tekko tours in Kenya for our 6-day trip to Amboseli, lake Nakuru and Masai Mara. Everything was well organized by Carol. Our driver Ken was great, really went above and beyond to provide wonderful experience for our family. Definitely recommend using them for Kenya safari trip!
Email Michael | 50-65 years of age | Experience level: first safari
Knowledgeable Helpful first class service and safe hands.
My cousin and I were both celebrating our 60th and retirement with a safari holiday. We had limited knowledge on how to go about booking and originally requested a quote from a well known British travel agent which turned out to be extortionately expensive so I looked at African tour companies. after research on prices and reviews I settled on Tekko Tours. They had excellent reviews on various sites.
My tour representative was Carol and I can't praise her enough, she practically planed my whole trip singlehanded she listened to my brief of what I expected from my holiday and gave options, she organised flights and answered all questions no matter how idiotic some questions were.
Thanks to Carol and Tekko Tours I had an amazing safari holiday and I'd highly recommend this company to anyone who requires the high level of customer service that we received.
Special thanks to Carol our tour consultant.
US
Email Evan | 35-50 years of age | Experience level: 2-5 safaris
Fantastic experience from top to bottom
We had a wonderful experience with Tekko Tours from start to finish. Communication in advance was very quick and thorough and they were very accommodating to our needs. Their detailed itinerary was exactly what we wanted and the price was very reasonable. Our amazing driver and guide Kennedy picked us on time and everything went smoothly from there. I had been on several safaris years ago and none were nearly as good. Kennedy seemed to have a knack from spotting wildlife and getting us close enough to take incredible photos. His detailed knowledge of various species and migration patterns was a bonus. He also helped teach my kids Swahili on the long drives. I HIGHLY recommend Tekko Tours.
