Safari.com
- Located In:
- Size:
- 20-50 employees (Founded in 2000)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $68 to $1,086 per person per day (USD, excl. int'l flights)
Reviews
NL
Email Linda | 20-35 years of age | Experience level: 2-5 safaris
Not satisfied
Please do not book at Krugerpark.com. We had booked the 3-days Safari. After several email contact we succeed to let them know we will drive by ourself inside the gate to the camp. That was no problem they said. Arriving at the gate we had to pay to enter the gate again (R560) The gate fee was in the package we booked, so we already paid for it. Arriving at the camp, nobody knows about us. There was no reservation. Tried to chat with Krugerpark.com, nobody responded. Then we call them, I couldn't understand a word they where saying because of the bad connection. They called me back and gave a reservation number. (The calles costed me R300) Back to the reception, nothing to find again even with the reservation number. Asked the reception if they can contact Krugerpark.com for us. Finally the found something. Krugerpark.com called the driver and he picked us up finally, already to late for our first game drive. Back in Holland again I started contact Krugerpark.com to get our money back for the gate fee and my telephone costs. Pff not funny anymore, I think I had to explain 10x what happened to the same lady. 3 months later (february), sending several reminder emails I finally got an email that they will refund my money. No it is june and I still haven't received any money.
Reply from Safari.com
Posted on Jun 10, 2016My sincerest apologies! Your travel consultant no longer works with us and your refund got lost in the process. We are processing your refund and some. Again my sincerest apologies
Email Miika | 20-35 years of age | Experience level: first safari
3 day classic safari - perfection
When we booked our flights to visit our friends in the greater Jo'burg area we were suggested to go on a safari while in S.A. We did a bit of searching around and asked for a few quotes, one of them from KrugerPark.com. While some of the other providers returned us impersonal emails, Andy from KrugerPark.com actually personally called me and asked for our expectations and wishes. He then sent a very competitive quote by email and followed up to see if all the details were correct for us etc. We decided to bite the bullet and I'm glad we did!
For the safari (organised by Outlook Safaris) we were picked up from our hotel by super friendly drivers and driven to Skukuza. On the way we already saw zebras, kudus, rhinos and giraffes (at a petrol station!). We were looked after extremely well throughout the visit and given very friendly advice and schedule by the team. The bungalow we stayed in was clean and did the job well - not that we spent more time there than for sleeping; busy schedule. As an aside, the restaurant and shop on site are very reasonably priced considering they're the only places you can buy anything in a 100 mile radius; no need to pack emergency rations.
As for the game drives, we had several drivers and types of trips during which we spotted so many animals and sights I lost count. Of the big five we only missed a leopard (by a few minutes, several times) but did see an impala in a tree, ripped into two parts by a leopard. My daughter was very impressed! She was also impressed by the lions, giraffes, mongooses, warthogs, hippos, rhinos, crocodiles, elephants and all the other wonderful animals.
Considering that we had no expectations beforehand we were super impressed and a bit disappointed we only packed our smartphone cameras with us. Good thing then that FJ (one of the guides) is a professional photographer and took amazing photos with his super camera - and all the photos can be seen on the Outlook Safaris' FB page.
All in all I would very, very warmly recommend booking a safari with KrugerPark.com.
US
Email Debby | 50-65 years of age | Experience level: first safari
Fun Safari
Bjorn was very helpful with making our arrangements especially since we were on a tight schedule. There was a little miss communication about where they were supposed to pick us up, but it worked out after we called them. The 5-6 hr drive from JNB to Tremisana Lodge was very long in a crowded van. It was exciting to see all the animals on the night and morning game drives. We saw 4 of the Big five. The leopard escaped us. The accommodations were adequate and the food was ok. The staff was great! Overall, we really enjoyed our safari.
SG
Email Wong Jun Wen | 20-35 years of age | Experience level: first safari
We did the 3 day kruger camping safari and it was good!
Everything was up to expectations and we even saw the Big 5 (bar the white rhino). The tents we stayed in was great, with fan, power source and lights. Showering facilities were a couple minutes of walk away from our tents. We felt safe and secure. Food served was good as well and met plenty of awesome people from around the world as we chatted during dinner. Service from everyone was good as well. However, we were told that in the itinerary we will have a campfire where safaris stories would be shared but that did not happen. All in all, a great value for money!
US
Email Cecilie | 20-35 years of age | Experience level: first safari
Great lodging, good food, long van ride to actual lodge
Safari Bookings was very accommodating and worked around our schedule to provide the best safari experience in our time constraints. We had some issues with communication as we were unaware of the time it was recommended to land in Johannesbrg and we ended up having to cut the safari a day short because of it. There was a 6-7 hour drive from Jburg to the Reserve which we were also unaware of until we got in the van to make the trip at 7am. We would definitely do this again but I recommend flying into an airport closer to Kruger if you want to avoid two whole days of driving in the car to and from the reserve. The safari and Game Drives were amazing! We didn't see the leopard but the open air vehicles and guides were fantastic! The food at Thorn was delicious.
Very good service from Shondre
Shondre was helpful in every sense and send me all required maps etc. on short notice.
I just think that the tour operators must go and stay in each of those camps and lodges to have first hand experience. Like all of Goverment run places the park and the camps we visited were really way below standard.
The Nkambeni Tented lodge do have lovely food and dinner buffets. But every night at 2.00'and 5.00"there is trains running past the camp. The noise can wake up the dead.
Email Jim and Terry, Lou and John | 50-65 years of age | Experience level: 2-5 safaris
Very attentive to detail, efficient and professional.
Our first experience with Krugerpark.com, Anthea was always helpful, polite, friendly and professional. Nothing was too much trouble and emails were responded to very promptly. A really nice touch was the personal phone call after our initial enquiry , enabling Anthea to fully understand our requirements. The itinerary went extremely smoothly, all the transport between each venue was of good standard and prompt. The drivers were all helpful, good drivers and friendly too. We would certainly recommend Krugerpark.com and definitely use again. Thank you for helping us plan our wonderful trip which included Johannesburg, Kruger Park and Mozambique. A really fantastic experience.
AE
Email Maria | 35-50 years of age | Experience level: over 5 safaris
adrenaline rush
Most wonderful expericence. We seen the big 5 on 5 occassions. with a lepoard kill, wild dogs on a hunt, a hippo charge.
Email Leonore | 65+ years of age | Experience level: 2-5 safaris
Fabulous and interesting 4 day Pafuri walking trail.
We found all aspects of communication to be very clear. Had a wonderful experience living in the bush camp, were very well looked after with excellent meals and all needs catered to. The experience was everything we had hoped for and more. Our guides/rangers were lovely people, very knowledgeable in spoor and animal and bird life in the area, and spared no effort in making our stay interesting and most enjoyable! We would highly recommend this Kruger trail.
KY
Email Emily | 20-35 years of age | Experience level: first safari
Motswari Game Reserve
Excellent reserve- all the staff were very friendly!
I accidently left my sunglasses in the car to the reserve & Motswari made every effort to get them back for me! Beautiful reserve, food was excellent. Game drives we great fun. Most recommended!