Reviews

Sort By: Date Most Helpful Rating 11-20 of 186 Reviews
Richard   –  
South Africa ZA
Visited: April 2015 Reviewed: Nov 26, 2015

Email Richard  |  65+ years of age  |  Experience level: over 5 safaris

First time in Africa
4/5

A great way to introduce Guests from Europe into Africa. To watch them absorb and enjoy the environment is just great

Ina   –  
South Africa ZA
Visited: June 2015 Reviewed: Nov 26, 2015

Email Ina

Surprisingly efficient and commendable
5/5

Service very efficient, follow-up quick, agent accessible.

Frik   –  
South Africa ZA
Visited: July 2014 Reviewed: Nov 27, 2015

Email Frik  |  50-65 years of age  |  Experience level: 2-5 safaris

royalty treatment by kruger lodge
4/5

pleasant surprise when we got there and were treated like royalty. friendly personnel. great place where you can still experience the real bush field adventure. to travel with the safari tour personnel with their highly qualified knowledge we were surprised by the profesiolism

des   –  
South Africa ZA
Visited: December 2014 Reviewed: Nov 27, 2015

Email des  |  35-50 years of age  |  Experience level: over 5 safaris

great service
4/5

Krugerpark.com make life so simple for my family and I every year .we go to the kruger every year and Tanya sorts out my bookings with great professionalism.
thank you

Belinda   –  
South Africa ZA
Visited: October 2015 Reviewed: Nov 27, 2015

Email Belinda  |  50-65 years of age  |  Experience level: over 5 safaris

The best experience ever
5/5

we loved the animals at the water hole where our tented camp was on, they came to us ...we did not have to
drive around.

Sarah-Jane   –  
South Africa ZA
Visited: November 2015 Reviewed: Nov 27, 2015

Email Sarah-Jane  |  20-35 years of age  |  Experience level: over 5 safaris

Awesome!!!
5/5

Always great fun for me and the family, keep us in touch with nature, and always walk away with great respect and love for nature.

Walter Fluckiger   –  
South Africa ZA
Visited: October 2015 Reviewed: Nov 27, 2015

Email Walter Fluckiger  |  65+ years of age  |  Experience level: over 5 safaris

It is worldclass
5/5

My wife and I visit the Kruger Park since 1995 more or less regularly and we are happy to see, that the services are maintained (if not improved) at an excellent standard.

Pat   –  
South Africa ZA
Visited: March 2015 Reviewed: Nov 27, 2015

Email Pat  |  50-65 years of age  |  Experience level: over 5 safaris

A very restful, pleasant experience.
5/5

It was an awesome experience. The comunications between myself and Heleen Coetzee made it such a memorable one. On as more negative note, I have been coming to the Kruger for many, many years and it has mostly been a great visit but is marred by the staff at the main gates. If you are a day visitor, can't you find another way of booking in every day. How about just buying an entrance ticket for the period that you are going to be coming in and maybe just confirming your entrance at the main gate at security. There are long long ques and people get very itrritated by the slowness, in particular , at Crocodile Bridge and the staff are not at all efficient.

Gerhard van Deventer   –  
South Africa ZA
Visited: October 2015 Reviewed: Nov 28, 2015

Email Gerhard van Deventer

The review below is the personal opinion of Gerhard van Deventer and not that of SafariBookings.
i had no experience because i had to cancel and couldnt go
1/5

i phoned one of the operators and tell her i have to cancell due to circumstances and she said to me that they cant refund me but what i can do is making another booking within one year and i must try to book outside school holidays. When i tried to make another booking they said that i didnt make a booking within a certain time and now i have lost my money. i talked to Pascal and he said he will come back to me but nothing happened , the lady said that i have one year to make another booking and not within a certain time. thanks for all the effort

Reply from Safari.com
Reply from Safari.com
Posted on Dec 8, 2015

Dear Gerhard,

I'm so sorry to hear about your frustration around your booking.
As per your telephone discussion this morning with our agent Pascal, we will be making a full refund immediately.

The error slipped in as we received no alternative dates to make the follow-up booking and therefore entered into the no refund/cancellation period.

But it could have been avoided had we made a greater effort in pursuing you for the information.

My humblest apologies and I hope this gesture restore your trust in us.

Looking forward to helping you make any future experience a joy.

Kind regards,
Riaan Aggenbag
Head of Sales & Marketing.

Retha Lubbe   –  
South Africa ZA
Visited: October 2015 Reviewed: Nov 29, 2015

Email Retha Lubbe  |  50-65 years of age  |  Experience level: over 5 safaris

Booking was done excellently!
5/5

Booking was done excellently.
The safari itself was horrific: staff members at the camp itself were not sufficient as in the past. Their services were poor, from reception to the restaurants to the guides on the night trips.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 140
  • 4 star 33
  • 3 star 5
  • 2 star 3
  • 1 star 5
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