Safari.com
- Office In:
- Size:
- 20-50 employees (Founded in 2000)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $69 to $1,098 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
PT
Email Manuel | 50-65 years of age | Experience level: over 5 safaris
I went a lot of to Kruger (more than 30 times...); it was the 3th time that I have problems with c.c
Your safety is our priority. As an accredited member of South Africa's
most well-known tourism authorities, Cape Town Tourism and the Southern
Africa Tourism Services Association, we uphold strict policies and
adhere to stringent regulations. We use state of the art encryption and
never store your credit card details. We are also the first South African
travel company to use 3-D Secure (3DS) credit card security.
It,s not true!!!
My credit card was used for somebody during my stay with you, and they "stall" my money from my account...
Reply from Safari.com
Posted on May 9, 2016Hi Manuel.
We hear your frustration.
Credit card fraud, especially skimming, is a global problem and we do everything in our power to prevent it from occurring.
As a travel company, we process a high volume of credit cards, therefore, we use 256 bit encrypted SSL and 3DS, for supporting banks, and do not store any of the card details.
If we can assist with a formal investigation please contact your consultant and we will be more than willing to assist.
Our sincerest apologies for the inconvenience.
FR
Email marion | 35-50 years of age | Experience level: first safari
amazing!
all was perfect!
wonderfull experience.
i recommand the honeyguide mantobeni and the krugerpark
Email Errol F | 50-65 years of age | Experience level: 2-5 safaris
Easy online booking
We were looking for accommodation within Kruger National Park during a busy time when no SA National Parks accommodation was available. Ruben from KrugerPark.com recommended Nkambeni Tented Lodge as it suited our budget and our preferred location. With Ruben's help, we made our booking completely online from Australia in about 20 minutes. This was good service.
Nkambeni Tented Lodge was ok but not spectacular. The buffet style evening meal and breakfast were good without being special. Each tent had indoor and outdoor showers and the furnishings were good. It looks like a lot of tour operators use this lodge as compared with independent travelers like ourselves. Insist on tents near the main facilities if you do not want to walk 100s of metres each way.
IT
Email Giulia | 20-35 years of age | Experience level: first safari
Amazing Safari Experience
I am used to planned trips on my own and I do love it. However KrugerPark.com has provided an incredible service. Anthea has been extremely nice and willing from the first email and 30min skype call and made sure to understand our needs. She provided lots of information and suggestion and answered all my question in a very short time. She arranged everything perfectly. She even called me on the first day to make sure that everything was going smoothly.
The safari itself was amazing, exactly what we were looking for. Small camp, excellent viewing, excellent food, very nice people. We enjoyed it that much that we are already thinking of going back.
We could not have asked more. Thumbs up for KrugerPark.com! I have already recommend it to my friends.
Excellent service
The booking was very efficiently handled by very friendly staff.
AR
Email Natali | 20-35 years of age | Experience level: first safari
unforgettable!
was one of the best experiences of my life. all the staff was really nice. everything was perfect. thank you!!!
TR
Email atilla | 65+ years of age | Experience level: first safari
Everything good except...
I knew before coming that this very short package (3 days including transfers) would not satisfy my expectations from a safari tour. But wanted to have an experience to be able to know what to choose, what to bring, etc for the next time that I plan to be at last a week. The trip served the objective.
It's not a joke, it's a safari with big five and lots of wild animals. very friendly staff. Good facilities.
Unfortunately when it comes to information and communication with organizers on the field it is very poor.
The reception doesn't know when the drive starts, from where you will be picked by the driver, even what time you have to leave.
No decent plan of the premises exists so after dark it is only by chance to find your bungalow.
US
Email Robin | 35-50 years of age | Experience level: over 5 safaris
5 day Kruger Park trip a great success that exceeded our expectations
The company was flexible when accommodating our dates and locations, made all the arrangements and connections, tours etc. were on schedule. It would have been nice to have a little more details about where we would be staying and what the experience would be like before the trip. Transport outside the park was very good and all the drivers exceptional - Jojo in particular deserves a mention as we learnt so much from him. Accommodations in the park at Skukuza were better than expected, air-conditioning a real treat and maid service tremendous. Outlook was the local operator and provided a well planned itinerary with enough options to give some flexibility. We were very lucky with all our game drives and wide variety of animals we saw, including rare wild dogs and a leopard.
IN
Email Prashanth | 35-50 years of age | Experience level: 2-5 safaris
Thorny bush experience was fantastic - saw the big 5 and got exemplary service
Andy Saidy has been a great help in advising and making the bookings. We had a wonderful vacation
IT
Email Franco | 50-65 years of age | Experience level: first safari
more expensive than planned
As I have already told them I felt cheated when I was charged the drop off of the rented car. At Kruger park they knew it from the very beginning that the trip included renting the car in Port Elisabeth and driving all the way to Cape Town and dropping the car at the airport. They never told me the was an extra charge for it and I felt cheated, I also felt cheated when they charged me 2.5 % for paying by credit card. Other than that the trip was fine but i would not use them again ! sorry but you need to be clear from the onset.