Safari.com
- Office In:
- Size:
- 20-50 employees (Founded in 2000)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $69 to $1,098 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
Email Dr. Narasimha Murthy | 50-65 years of age | Experience level: 2-5 safaris
Visit to Kruger and Sabi Camps
Overall a fantastic and seamless transition from airport to Kruger/Sabi and back to airport (Joeberg). All the staff from Booking (Anthea Hendricks), Rangers, Cooks, Cleaning Staff and other helping staff; very courteous and professional. It was one of the easiest trip we (my wife and I) have made from our experiences around the globe. Thanks for all the help and information, particularly all on-time activities and open fire dinners in the evening, the most relaxing time of the day to meet others and discuss the days events. Of course allowed to plan next day program.
An expensive stressful drama-filled two day trip to Victoria Falls - not worth it, won't do again
The one good thing I can say about AfriTrip is they are responsive. But our 2-day trip to Victoria Falls was not relaxing or enjoyable due to the stress and drama that ensued and the total cost was way more than the value we received.
The night before we are to leave we receive urgent messages that our Air Zimbabwe flight from JNB had been canceled and they rebooked us on British Airways. At that point it was an annoyance but not too bad. We had to get up earlier the next morning and switch airlines but still looking forward to our trip.
We land in Victoria Falls airport and the driver was surprised to see us since he thought we were still on the canceled flight! He didn't get the updated info so we were lucky that he was there waiting for others or might have been stuck with no ride. Victoria Falls Hotel where we stayed was okay but not worth the price. It's not a first-rate experience, e.g. the front desk agent forgot to return our passports! That caused some unnecessary stress. The room itself was mediocre.
Now, Victoria Falls itself IS amazing and worth seeing and we quite enjoyed it, just not the rest of the experience. For example, we had a sunset cruise on the Zambezi River that was so touted on KrugerPark.com for seeing wildlife and all we saw was a croc and some birds. I understand nature is unpredictable but I find the sales pitch misleading. Also, the cruise served snacks and drinks yet didn't have proper bathroom facilities! More unnecessary stress.
Now the worst part of the trip is the day before we are to fly back to JNB we get messages that our return flight on Air Zimbabwe has been canceled again! The airline wants to move to us a flight that's 5 hours later. Knowing how unreliable the airline has been we were not going to take the last flight out of Victoria Falls (on any airline) and risk getting stuck in Zimbabwe. How could KrugerPark.com book us on such an unreliable airline! Even after this, they refuse to rebook us on British Airways so, after a ton of back and forth (instead of enjoying our trip), we paid $724 to do it ourselves. They did refund us $322 which they claim is the cost of the flight plus their commission so we are out over $400 additionally.
In total we paid over $2500 for this two-day trip and did not see the value. Both flights getting screwed up, a mediocre hotel, and some mediocre tours. Overall it was a 5-star price for a 2-star experience. The Falls ARE spectacular though!
P.S. If I quickly do the math it doesn't quite add up. We paid over $2100 to the tour company. Based on the refund, flights were $322 each way including commission. Hotel was almost $800 for two nights (yes, quite expensive). Falls tour was $40 retail. Sunset cruise was $106 retail. And we got 6 transfers total which were maybe $100? We even had to pay $60 entry fee for the Falls and $20 for the River ourselves! This adds up to not even $1700 which includes part of their commission so how much are they jacking up the prices to make a package deal?! Knowing what we know now, we would've been MUCH better off booking the trip ourselves.
Email Theoline | 20-35 years of age | Experience level: first safari
very helpful
It is reliable and you get all the information you require fast. Very impressed with this service, thank you.
KY
Email Emily | 20-35 years of age | Experience level: first safari
Motswari Game Reserve
Excellent reserve- all the staff were very friendly!
I accidently left my sunglasses in the car to the reserve & Motswari made every effort to get them back for me! Beautiful reserve, food was excellent. Game drives we great fun. Most recommended!
Email Leonore | 65+ years of age | Experience level: 2-5 safaris
Fabulous and interesting 4 day Pafuri walking trail.
We found all aspects of communication to be very clear. Had a wonderful experience living in the bush camp, were very well looked after with excellent meals and all needs catered to. The experience was everything we had hoped for and more. Our guides/rangers were lovely people, very knowledgeable in spoor and animal and bird life in the area, and spared no effort in making our stay interesting and most enjoyable! We would highly recommend this Kruger trail.
AE
Email Maria | 35-50 years of age | Experience level: over 5 safaris
adrenaline rush
Most wonderful expericence. We seen the big 5 on 5 occassions. with a lepoard kill, wild dogs on a hunt, a hippo charge.
Email Jim and Terry, Lou and John | 50-65 years of age | Experience level: 2-5 safaris
Very attentive to detail, efficient and professional.
Our first experience with Krugerpark.com, Anthea was always helpful, polite, friendly and professional. Nothing was too much trouble and emails were responded to very promptly. A really nice touch was the personal phone call after our initial enquiry , enabling Anthea to fully understand our requirements. The itinerary went extremely smoothly, all the transport between each venue was of good standard and prompt. The drivers were all helpful, good drivers and friendly too. We would certainly recommend Krugerpark.com and definitely use again. Thank you for helping us plan our wonderful trip which included Johannesburg, Kruger Park and Mozambique. A really fantastic experience.
Very good service from Shondre
Shondre was helpful in every sense and send me all required maps etc. on short notice.
I just think that the tour operators must go and stay in each of those camps and lodges to have first hand experience. Like all of Goverment run places the park and the camps we visited were really way below standard.
The Nkambeni Tented lodge do have lovely food and dinner buffets. But every night at 2.00'and 5.00"there is trains running past the camp. The noise can wake up the dead.
SG
Email Wong Jun Wen | 20-35 years of age | Experience level: first safari
We did the 3 day kruger camping safari and it was good!
Everything was up to expectations and we even saw the Big 5 (bar the white rhino). The tents we stayed in was great, with fan, power source and lights. Showering facilities were a couple minutes of walk away from our tents. We felt safe and secure. Food served was good as well and met plenty of awesome people from around the world as we chatted during dinner. Service from everyone was good as well. However, we were told that in the itinerary we will have a campfire where safaris stories would be shared but that did not happen. All in all, a great value for money!
CA
Email Craig | 20-35 years of age | Experience level: first safari
Everything worked out perfectly.
Krugerpark.com booked me in for 4 nights at the Tydon Safari Main Camp at Sabi Sands. Everything worked smoothly for the booking. The built a custom package for me, and it turned out to be perfect. Communication was simple and pleasant. Much appreciated.