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Spencer   –  
Australia AU
Visited: November 2015 Reviewed: Dec 3, 2015

Email Spencer  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Spencer and not that of SafariBookings.
Demanded 42% price increase after booking accepted
1/5

we had booked a one day tour with Go Wild Safaris on October 15 involving
Tala Game Park and Phezulu for November 27 for 4 people at 960 ZAR per person. Rowly
Midgley emailed us on November 23 to inform us that the price had increased by 42% to 1369 ZAR.
Although he claimed this was due to the game reserves increasing their fees, he did not include
any documentation to support this assertion. Other operators we spoke to did not support
Rowly's claim that there had been a dramatic rise in game park fees. In any case, normal business
practise would be for the tour operator to honour their agreement with their customer.

We cancelled our tour because we could not trust Rowly any more. We suspected that his actions
were an attempt to squeeze more money from us knowing that we had no time to organise an
alternative particularly as we were on a cruise ship. The end result is that we missed out on a
wildlife experience and the affair has left a bitter taste.

Reply from Go Wild Safaris
Reply from Go Wild Safaris
Posted on Dec 4, 2015

Hi Spencer, I am sorry that you feel you have been unjustly treated. However, I suggest you make contact with Tala Game Reserve personally to confirm their recent tariff increases. You will also note that my price for this tour has been amended accordingly.
Best wishes,
Rowly Midgley.

Average User Rating
4.5/5
Rating Breakdown
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