Rose the consultant.
Safari Line Defender
- Located In:
- Size:
- 5-10 employees (Founded in 2013)
- Tour Types:
- Custom mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $500 per person per day (USD, excl. int'l flights)
Reviews
Email Jane | 35-50 years of age | Experience level: 2-5 safaris
Reliable and Efficient
I love how reliable the team was, despite us travelling from overseas everything we needed for the tour had been organised.
It was affordable and value for money.
RU
Email Michael | 35-50 years of age | Experience level: first safari
It was great experience
I want to say thanks for organisation this safari. Rose was in touch with us all time and change our programme on our number of days. Everything was clearly and on time. Operator picked us up from airport and dropped us in. Car and driver was very good, he do the best and we sow as much as we can. All program was as it wrote here. We have been on 12days safari in Kenya and Tanzania. Everywhere we felt safe and kalm.
We had a superb day
Full day exploring Nairobi. Best price and good city guide.
DE
Email Peter | 50-65 years of age | Experience level: 2-5 safaris
23 Days Kilimanjaro Trekking and Safari in Tanzania and Kenya
We had booked an 8 day Kilimanjaro trekking on the Lemosho route followed by a safari trip across Tanzania and Kenya. For the Kili part of our trip Safariline subcontracted to a local Tanzanian operator (Seven Wonders), who did an amazing job. All five members of our group made it to the summit, and we felt very well looked after throughout the entire experience. We also very much enjoyed the friendly and good natured atmosphere they created around us.
For the safari part we had asked Safariline for budget accommodation, so we could save a little money. They picked a variety of campsites, fixed-tent camps and hotels, which - with a single exception - were all quite good and allowed for an attractive price. I particularly enjoyed the Nyati Safari Camp at Amboseli which was very comfy and had a gorgeous view of mount Kilimanjaro.
Organization was generally good. Rose, the manager, was always easy to get in touch with and responded quickly to any questions or requests we had. There was a small hickup when they changed the schedule in Kenya without notifying us. (They only rearranged the order of things. Nothing was left out.) For a while that had me worried I might not catch my flight back home. It all went well in the end, but I could have done without the added suspense.
The heart of any safari is of course the game viewing. For us that was more than excellent, which to no small part was owed to our two drivers. They took us to all the major parks of the region. Both of them were highly skilled in the art of finding the best spots and then positioning the car in such a way that we would have the best possible view. The animal encounters we had far exceeded my expectations.
I would recommend Safariline to a friend any day.
Email Charles maina | 35-50 years of age | Experience level: 2-5 safaris
Incredible
Very reliable. We enjoyed our 3days safari. We are Kenyan and this is a wonderful company.
Email Pauline | 35-50 years of age | Experience level: first safari
Very responsive
We had the best trip. Communication was efficient. Very reliable. Our Driver James ensured we spotted almost every animal. We recommend safariline Defender Tours.
TD
Email Job Taylor | 35-50 years of age | Experience level: 2-5 safaris
Excellent
In 13days we visited masai mara, lake Nakuru, Naivasha, Amboseli, Serengeti,ngorongoro ,manyara, Tarangire. Budget safari. Well coordinated, good communication from email to phone.
CA
Email Christine Paradis | 65+ years of age | Experience level: over 5 safaris
First rate operations from start to finish for our 8 day Lemosho route climb of Mt Kilimanjaro.
Safari Line Defenders worked with Seven Wonders in Tanzania to provide an excellent service for our 8 day Lemosho route climb of Mt Kilimanjaro. We were a party of 5 including 3 people over the age of 65. They took on this challenge with no hesitation and ensured that all our needs were met in a safe, effective manner. Everyone, from our 3 professional guides, chef, porters and personal assistants, made the experience enjoyable from start to finish. On summit night we were surrounded by our 3 guides and 4 porters who paid attention to our every need as we progressed to the summit successfully. From assistance in carrying our packs when needed to singing rousing songs to inspire us and assisting with the difficult descent, I felt we had 100% support and attention. I would recommend this partnership to anyone considering the climb to the roof of Africa. And the food was top notch. Thank you Majura, Tony, Chris, Nathan and our wonderful group of porters!!
US
Email Mark Newman | 65+ years of age | Experience level: over 5 safaris
Top notch tour company with excellent communication!
Seven of us booked a two week safari with Safari Line Defender Tours. We started in Arusha and ended in Nairobi, visiting all the significant parks in northern Tanzania and southern Kenya. Our accommodations included a variety of tented camps and hotels. For the entire trip we were provided with sturdy Land Rovers and several guide-drivers, all of whom knew the best locations in each park for locating wildlife. By radio and phone the guides stayed in constant contact with the other guides in the parks so they knew immediately where to take us to see the most exciting sightings. This usually involved the big cats but also included the mass migration of wildebeest and other great wildlife scenes. Over the course of the two weeks there were really too many highlights to mention.
We spent a full year getting this trip organized and throughout that time I was in frequent email/WhatsApp contact with Rose Muthoni, the company co-founder. Her communication was always fast (within hours or less) and helpful. All details were easily attended to. Aside from wildlife viewing, the food was good and abundant throughout.
One detail to pay attention to when booking is to make certain that the maximum number of passengers in the Land Rover is seven and not eight so that every person gets a window seat.
From start to finish this safari was smooth sailing! I highly recommend this company for quality and competency.
US
Email Jennifer | 35-50 years of age | Experience level: first safari
Tour Operator lack basic safety precautions
We booked a 12 day tour through Kenya and tanzania. Our driver was Moses in Kenya. Moses was a very unsafe driver, in his phone 90% of the time including while we needed to be quiet on the game drive. He repeatedly harassed animals including driving too close (within 3 feet of a sleeping make lion) and then to get the lion to look up he opened and slammed the car door. He repeatedly chased down animals getting disregarding park ranger rules and disturbing the animals.
Worst of all I was lost in a city and he never came to look for me. My husband went to go look for me and was missing too and when I told him of this emergency where were lost, he refused to help by driving around to look for him.
I called the company to inform them of this issues and Moses lied to the company and made up a whole new story to protect himself. My safety was never his concern. The tour operator didn't care in the slightest and were completely unhelpful in remedying this major violation of our safety.
If you value your safety and you care for the wellbeing of the wildlife, do not book with Safariline Defender.
Reply from Safari Line Defender
Posted on Nov 11, 2024We would like to take a moment to address some concerns that arose during the safari tour in which you participated. We understand that there were certain challenging moments, including a misunderstanding between you and your husband, that may have impacted the overall experience for the group. We recognize the importance of fostering a harmonious atmosphere for all participants, and it appears that there were instances of tension that disrupted this peace.
Our guide reported several incidents that raised safety concerns, such as leaving the vehicle and altering the intended itinerary. We kindly encourage you to adhere to the planned stops for the convenience and safety of everyone during such tours. Furthermore, we wish to suggest exploring support options should you feel overwhelmed, as maintaining a positive environment is beneficial for all guests.
We are deeply committed to ensuring that each guest has a memorable and enjoyable experience, and we appreciate your husband's support in this regard. We acknowledge that the duration of the trip was indeed six days.
Lastly, we promote the importance of honest reviews and kindly request respect and truthfulness in any feedback concerning our services. Thank you for considering these points as we continue to strive for excellence in the experiences we provide to all our guests.