Rose the consultant.
Safari Line Defender
- Located In:
- Size:
- 5-10 employees (Founded in 2013)
- Tour Types:
- Custom mid-range tours that can start every day
- Destinations:
- Price Range:
- $100 to $500 per person per day (USD, excl. int'l flights)
Reviews
ES
Email Miguel | 20-35 years of age | Experience level: 2-5 safaris
I have felt cheated with this service
I do not recommend SAFARILINE DEFENDER to anyone. We did a safari with them and they cheated us with the contract terms. My recommendation is that if you do not pay attention to this comment CLEARLY LEAVE EVERYTHING IN WRITING WITH THESE PEOPLE, or they will deceive you as they did us.
When we decided to call her to clarify what had happened, she pestered us all the time saying that she was very busy and couldn't. She only called us back when we said we would speak to the police, and it was to yell at us and speak to us in a very rude and obscene tone.
In addition, our driver throughout the SAFARI, did not stop doing a reckless driving with the phone in his hand all the time and in the other driving talking on whatsapp, calling on the phone and playing mobile apps or games while he had to drive and be attentive To the road.
(automatic translation from Spanish)
Reply from Safari Line Defender
Posted on Sep 6, 2022We do apologize for the misunderstanding. The issue here was the hours you were supposed to spend in the park. We explained to you before you started the Safari that 1ticket is valid for 24hrs. The 1st day you entered the park at 4:40pm. The second day you were supposed to leave the park exactly at 4:40pm but you insisted to stay until 6pm. We tried to explain to you about the National park rules but you could not listen until we told you to engage the national park police.
ES
Email Borja | 20-35 years of age | Experience level: 2-5 safaris
Nice short safari experience in Maasai Mara
The safari with Safariline Defender Tours was a great experience! Our guide, Ken, was very nice and attentive. He was very proactive to look for the big fives and tried his best to always show us the best views. We stayed at the Lenchada tourist camp, a middle range, adequate lodge. The food and tents were adequate, the staff was very friendly, and the price-quality rate was very good. We would definitely recommend Safariline Tours and Ken as your guide!
AE
Email Uzair | 20-35 years of age | Experience level: first safari
One of the best experiences I ever had, best quality, good value for money, friendly and informative
I had amazing experience. I loved the vehicle and the driver who was an amazing guide too and he was very friendly. I loved the vehicle as it was very spacious. My wife, I and my 11 month old kid had it all for ourselves for quite a reasonable price. We saw the animals from the open roof few meters away from us. Communication via text and call with the manager was smooth and easy too. She was very responsive.
Email Esther | 35-50 years of age | Experience level: first safari
Client focused
It was interesting meeting new people in the tour. The guide was well informed and made the tour lively
DZ
Email Moody | 20-35 years of age | Experience level: first safari
Amazing
Beautiful expérience with super nice guides and very professionnal , strongly recommand it
RU
Email Alex | 20-35 years of age | Experience level: first safari
Perfect!
Very comfortable trip, our guide professional and communication
CA
Email Frank | 20-35 years of age | Experience level: first safari
The complete Safari experience
Great Safari
My guide Patrick was very knowledgeable and his elle eyes spotted all the animals around
DE
Email Chrissi | 20-35 years of age | Experience level: first safari
Our tour guide Geoffrey was amazing and we had a really nice group.
The communication with Rose was really good. When waiting in the office there was just a little thing I didn't like. They told me before booking, that my three year old child won't have to pay anything. In the office then, they explained, that I would have to pay the entrance fee of the parts for her, if they'll as k for it. I mean at the end, no one asked me for the money, but if so, it would have been better to let know the people in advance.
Our tour guide was amazing. Geoffrey made this trip amazing. I can totally recommend him and would do a tour with him again. He took care that everybody is happy and told us so much stuff about the animals, the history and so on.
Hopefully I'll be able to do a tour like this again!!
IN
Email Dipanjan | 20-35 years of age | Experience level: 2-5 safaris
It was good and very convenient to contact the tour operators
The safari was very well organized, accommodation and food was good. The driver Mr Stanley was the best part of the package as he took great care of everyone, wildlife viewing,
time, travel and safety during the entire trip. The stay at Masai Mara and Amboseli gave us an authentic experience of the African Bush and culture.
NP
Email Jaya | 50-65 years of age | Experience level: first safari
Overall is good.
Alls are OK as per the expectations except Food is the cause of concern being Hindu.
