Reviews

Sort By: Date Most Helpful Rating 51-60 of 92 Reviews
Rajesh shinde   –  
India IN
Visited: September 2023 Reviewed: Sep 6, 2023

Email Rajesh shinde  |  50-65 years of age  |  Experience level: first safari

Professional well managed service
5/5

We were continuously on touch on WhatsApp since enquiry and Ms Rose was very prompt in answering all my questions. Even while in safari we were in contact. We 2 people joined a group tour. But everything about stay in Nairobi before n after safari was well managed with before time taxi pickup available for airport to hotel n back at odd hours 3:40am . The tour driver cum guide Freddy was trying his best to show us maximum possible wild life n we enjoyed it.

Shiral Soysa   –  
Sri Lanka LK
Visited: July 2023 Reviewed: Aug 7, 2023

Email Shiral Soysa  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent and Knowledgeable
5/5

Everything was arranged as per the plan and Ester and Freddie was very flexible. Freddie (our Guide / Driver) was excellent and knew the Reserve very well. We witnessed some rare footage due to his experience. Will definitely use them again.

Patricia K   –  
Kenya KE
Visited: February 2023 Reviewed: Mar 13, 2023

Email Patricia K  |  35-50 years of age  |  Experience level: over 5 safaris

Well organised and efficient and always offering the best holiday deals.
5/5

Safari Line Defender tours offers convinience.They made our stay at Masai Mara so memorable by ensuring that we got a glimpse of all the big five..I can wait for the world Beast Migration.

Igor   –  
United Kingdom UK
Visited: March 2023 Reviewed: Mar 8, 2023

Email Igor  |  35-50 years of age  |  Experience level: first safari

Once in a lifetime experience
5/5

This was so incredible, one of the most amazing experiences of our lives. The hot air balloon was a highlight but everything else was also so special. The transport, accommodation and safari exceeded expectations. Jack, our driver and guide was fantastic, but a really special mention for Rose, who was not only a star in doing her job but also went above and beyond in every aspect. To put it into perspective I planned to propose to my girlfriend in Kenya but had no clue where to begin. I called Rose and she arranged everything with the restaurant and made a very special occasion possible. This was nothing to do with the safari or the booking she did the most and expected nothing in return. A wonderful person and one we will never be able to thank enough.
Thank you for all your help

Carolina Jaramillo   –  
Colombia CO
Visited: November 2022 Reviewed: Nov 7, 2022

Email Carolina Jaramillo  |  50-65 years of age  |  Experience level: first safari

AWESOME!
5/5

This safari, and specially the attention of Rose (the operator), Peter (the driver/guide) ad Tito at the camp totally exceeded my expectations. Fully recommend them. What a wonderful experience. It is a memory that I will keep forever in my heart!

Michael   –  
Germany DE
Visited: September 2022 Reviewed: Sep 23, 2022

Email Michael  |  20-35 years of age  |  Experience level: 2-5 safaris

Great animals and people
5/5

The Safari was amazing! Not only did we see lots of animals, it was also possible to get really near them e.g. lionesses.
The accomodation was great and I strongly recommend to book the camping as shelter for the night, because you can hear the animals in the nigth quite good while sleeping is still very comfortable. Also I met great people both in my accomodation and in the Safari car I was driving in. The drivers werde also good and I felt safe during the drives. All in all the service was great and I would strongly recommend it to others

James   –  
Kenya KE
Visited: September 2022 Reviewed: Sep 17, 2022

Email James  |  35-50 years of age  |  Experience level: 2-5 safaris

Best
5/5

Very Responsive. Rose made our safari to be memorable

Samir   –  
Algeria DZ
Visited: September 2022 Reviewed: Sep 7, 2022

Email Samir  |  35-50 years of age  |  Experience level: first safari

Thanks Rose for the support flexibility and availability that you gave me
4/5

Jimmy was our driver and guide during this safari to massai mara with his amazing land cruiser. Jimmy was calm funny and we had a lot of informations on places plantes and animals we saw. He was also always available for other needs we asked for. Thx Jimmy

Miguel   –  
Spain ES
Visited: August 2022 Reviewed: Aug 27, 2022

Email Miguel  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Miguel and not that of SafariBookings.
I have felt cheated with this service
1/5

I do not recommend SAFARILINE DEFENDER to anyone. We did a safari with them and they cheated us with the contract terms. My recommendation is that if you do not pay attention to this comment CLEARLY LEAVE EVERYTHING IN WRITING WITH THESE PEOPLE, or they will deceive you as they did us.
When we decided to call her to clarify what had happened, she pestered us all the time saying that she was very busy and couldn't. She only called us back when we said we would speak to the police, and it was to yell at us and speak to us in a very rude and obscene tone.
In addition, our driver throughout the SAFARI, did not stop doing a reckless driving with the phone in his hand all the time and in the other driving talking on whatsapp, calling on the phone and playing mobile apps or games while he had to drive and be attentive To the road.

(automatic translation from Spanish)

Reply from Safari Line Defender
Reply from Safari Line Defender
Posted on Sep 6, 2022

We do apologize for the misunderstanding. The issue here was the hours you were supposed to spend in the park. We explained to you before you started the Safari that 1ticket is valid for 24hrs. The 1st day you entered the park at 4:40pm. The second day you were supposed to leave the park exactly at 4:40pm but you insisted to stay until 6pm. We tried to explain to you about the National park rules but you could not listen until we told you to engage the national park police.

Borja   –  
Spain ES
Visited: April 2022 Reviewed: Apr 30, 2022

Email Borja  |  20-35 years of age  |  Experience level: 2-5 safaris

Nice short safari experience in Maasai Mara
5/5

The safari with Safariline Defender Tours was a great experience! Our guide, Ken, was very nice and attentive. He was very proactive to look for the big fives and tried his best to always show us the best views. We stayed at the Lenchada tourist camp, a middle range, adequate lodge. The food and tents were adequate, the staff was very friendly, and the price-quality rate was very good. We would definitely recommend Safariline Tours and Ken as your guide!

Average User Rating
4.5/5
Rating Breakdown
  • 5 star 71
  • 4 star 13
  • 3 star 2
  • 2 star 0
  • 1 star 6
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  • The tours offered by Safari Line Defender are subject to their terms & conditions