Reviews

Sort By: Date Most Helpful 61-70 of 71 Reviews
Simon   –  
Kenya KE
Visited: April 2019 Reviewed: Apr 29, 2019

Email Simon  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent service
5/5

The Safariline team did a great job. They frequently checked up on us and made sure our needs were catered for, they were also very quick to address any of our concerns. I am definitely booking another trip with them.

Jasper   –  
Netherlands NL
Visited: October 2018 Reviewed: Nov 1, 2018

Email Jasper  |  20-35 years of age  |  Experience level: 2-5 safaris

Great communication and super friendly people
5/5

Our experience has been great, unfortunately my grandfather passed away 1,5 days! before our holiday started! Without hesitation Rose offered us to change our travel dates with no extra charge or proof. The people at Safariline Defender are also extremely friendly so you won't go wrong with them.

Our driver Geoffrey was very patient and knowledgeable, knew every bird, animal or plant by heart and had passion finding the animals and getting us in the right spot to view them!

Ope   –  
Nigeria NG
Visited: July 2018 Reviewed: Jul 20, 2018

Email Ope  |  20-35 years of age  |  Experience level: first safari

It was Wow experience. I will recommend them to anyone any time anyday
5/5

yes it was. They are really nice and have good customer service

Tony   –  
United Kingdom UK
Visited: November 2017 Reviewed: Nov 19, 2017

Email Tony  |  50-65 years of age  |  Experience level: first safari

Great 7-day safari
5/5

I did a 7-day tour with Safari Line Defender covering Maasai Mara, Lake Nakuru, Lake Naivasha, and Amboseli National Park. It was a fantastic and positive experience. Rose was quite helpful as soon as I booked, constantly keeping me informed and asking how she could help. She even got me a discounted hotel booking and arranged all the airport taxis. The safari itself was busy and well planned. We had a very good guide, Patrick "Papa". He was knowledgeable, warm and very patient. All the arrangements worked well. The main issues in my safari were the state of the roads leading to the Maasai Mara and the traffic jams to Amboseli (between Nairobi and Mombasa). These need to be factored into all plans, but they are Kenya Government issues rather than the fault of the safari company. The campsites (at Maasai Mara and Amboseli) and the hotels at Nakuru and Naivasha were as expected for a budget tour. This was my first time in Kenya and it is a beautiful country, blessed with great wildlife and natural resources. Thanks Rose and Patrick for a great experience and I would definitely recommend this company.

Akshay   –  
India IN
Visited: October 2017 Reviewed: Oct 30, 2017

Email Akshay  |  20-35 years of age  |  Experience level: first safari

Excellent service; complete value for the price charged
5/5

Rose and David were exceptionally good ; we have no complaints. The tour is excellent for budget travelers; hotels are good for the price offered. David is excellent at spotting animals and tells a lot of details about each of them. Recommend them for everyone who wishes to explore masai mara without a huge dent in their wallets.

Jimmii Shin   –  
South Korea KR
Visited: September 2017 Reviewed: Oct 21, 2017

Email Jimmii Shin  |  20-35 years of age  |  Experience level: first safari

Such a lovely 7 days
5/5

I wanted to see Masai Mara, Hell's Gate, and Amboseli and I found this item. I actually contacted several other agencies but SafariLine Defender was most kind, so I decided to go with this.
Every day was so wonderful, each day had its own surprises, crews were nice, and group members were young and cheerful. (I am young and I was expecting people of my age) At the end at Amboseli, I almost disappointed, of course, you have already seen all the animals and nature on your previous 5 days, but on my last day sky was clear enough to see Mountain Kilimanjaro very clearly so I was satisfied.
Everything is as described, well.. wonderful driver/guide was not on description. Our guide 'Papa' made our trip even more great.
Hotels in Nakuru and Naivasha are really nice, although in Masai Mara and Amboseli it's difficult, of course it is budget range and it's campsite. If you are not up for tent accommodation, I think you can always ask for upgrade.
I definitely recommend SafariLine Defender. Thank you Rose!

Diptiman Sengupta   –  
India IN
Visited: September 2017 Reviewed: Oct 5, 2017

Email Diptiman Sengupta  |  35-50 years of age  |  Experience level: over 5 safaris

An amazing Masai Wonders with Safari Line Defenders
5/5

I am a Travel Consultant from India by profession and an avid Amateur Wild Life Photographer. I was long looking for a good Service Provider for a business relationship to promote tourism in Kenya and had been in line with plenty of operators. Finally came across Safari Line Defenders and though before starting a business relationship, I should personally have an understanding of the quality of service. Thus, booked a 6N 7D Trip covering Masai Mara, Lake Nakuru, Naivasha, Hell's Gate & Amboselli trip with them. I would if not 100% would surely rate them 99% for their prompt service delivery and quality. I would recommend all to try them out for your Wild Life trip to Kenya for sure.

Petter   –  
Sweden SE
Visited: March 2017 Reviewed: Mar 6, 2017

Email Petter  |  20-35 years of age  |  Experience level: first safari

A nicely arranged trip where everything worked as expected.
5/5

I think it will be difficult to find an equally well-arranged safari for a lower price. For 300 USD (or 30.000 KSh, in our case), we got transport, accommodation, meals, and three days of guided safari (evening + full day + morning). The arrangements are not luxurious, but absolutely fine. Simple beds, Kenyan foods and bumpy roads are just perfect to me.

While some people in our group (who had booked through another company) were annoyed that their itinerary did not correspond with what they actually got, everything in ours was spot-on. They even managed to handle our weird food preferences with only a little confusion (vegan, gluten-free). Rose at the Safariline Defenders is very accommodating and helped answering all our questions before the trip.

When it comes to the safari, a lot depends on luck, but the guides communicate via radio and will make a good effort to show you what there is for the day. We saw lions, elephants, buffalos, hippos and giraffes up close, plus all the beautiful gazelles and other stuff. We were also lucky to have very nice company in our car!

Oguz   –  
Poland PL
Visited: February 2017 Reviewed: Mar 6, 2017

Email Oguz  |  20-35 years of age  |  Experience level: first safari

Friendly staff, professional service
5/5

They offered the cheapest price for Safari and the price was worth the experience. The communication was really good with the staff and they were really friendly. We just regretted that we only had 1 night 2 days safari because we realized that safari without a whole day game drive doesn't make much sense. We could only see 2 of the big five because we only had afternoon and a morning game drive. Anyway, it's another reason to come back.

Ankur Sharma   –  
United Arab Emirates AE
Visited: September 2016 Reviewed: Sep 20, 2016

Email Ankur Sharma  |  35-50 years of age  |  Experience level: first safari

Excellent hospitality & very well planned
5/5

Excellent welcome and very well organized.
The hospitality and assistance of tour operator of Rose was excellent. Extremely helpful, picked us from Airport assisted in finding the right hotel in CBD. Very punctual in picking us from Hotel next morning. The tour was well organized and in line with promised terms. Rose, James and Anolj all were very cooperating.

Average User Rating
4.5/5
Rating Breakdown
  • 5 star 71
  • 4 star 13
  • 3 star 2
  • 2 star 0
  • 1 star 6
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