Its All About the Safari
Adventour
- Located In:
- Size:
- 1-5 employees (Founded in 2011)
- Member Of:
- SATSA & SAYTC
- Tour Types:
- Small & medium group tours (Budget & mid-range)
- Destinations:
- Price Range:
- $102 to $348 per person per day (USD, excl. int'l flights)
Reviews
BR
Email Bianca | 35-50 years of age | Experience level: first safari
Wonderful time at Krueger game, but some issues with the logistics
We had a great time in South Africa, really beautiful Country, we had the best Safari we could have with the guide Mr. Lucky Mathebula, we saw see all the big five with him, he was simply the best. The Lodge (accomodation) was really good as well, the owner was a sympathic lady and the food was good.
But on the other hand we had some issues with the Bonnie, the guide that took us from Joanesburg to the Park and back to Joanesburg.
He got late to pick us up in the hotel to get to Krueger so we didn´t have time to have lunch, we had to eat our pizzas on the way to the Park! Also, he didn´t make any effort to be nice when he was joining dinner with us. When returning from the Park to Joanesburg, he drove fast and it was rainning a lot, a lot of accidents on the road, it was really tense.
And to complete, he charged us 300 Rand each to see the Panoramic route, when the offered from Adventour was 250 Rand per person. We felt really disappointed and betrayed.
I explained all the above to Mr. David (my contact at Adventour), he apologysed and said he would make a refund to amend the situation. We are still waiting the refund, his last promise was to make it today.
Email Kiani De Pledge | 20-35 years of age | Experience level: first safari
Good overall, but small details weren't up to scratch.
The safari and the Transfers from O. R Tambo were as expected and I am happy with the service.
The Lodge on the other had needs some attention.
- the rooms are nice and authentic, but the cleanliness was not up to scratch. The room was was sticky and it was necessary for me to wear socks within my room at all times.
- the bathroom was not clean in terms of smelly, mouldy and run down...updates or industrial cleaning needs to occur.
- the service was push and confronting, being pressured into eating, and ordering food that wasn't first picked to eat.
- the pool was very merky, the bottom of the pool could not be seen due to this, along with bugs floating on the surface at prime swimming times.
- wifi is claimed to work at reception, the pool and the restaurant, this is false, it only works at reception and if your lucky enough to sit at the right table, works in the restaurant. This is unacceptable for an accomodation that mainly receives international guests, along with the fact the local reception is a 2/5 within the lodge rooms.