Reviews

Sort By: Date Most Helpful 11-20 of 51 Reviews
Kathy and Sam   –  
United States US
Visited: August 2015 Reviewed: Aug 26, 2015

Email Kathy and Sam  |  50-65 years of age  |  Experience level: first safari

Excellent planning and follow through = amazing experience
5/5

We worked with Levis Omondi at Hallmark Travel Planners to plan a custom 18-day itinerary for our group of 6. He was a pleasure to work with, prompt in responding to questions and keeping us informed of issues and changes. He worked with us to organize bringing donations for school kids. He met us when we arrived and stayed in touch throughout to make sure everything went as expected. I highly recommend him and his company.

The tour itself was extraordinary. The accommodations Levis selected for us were great, primarily tent camps that were each unique and fun, with a couple of very nice lodges as well. We had separate guides in Kenya and Tanzania. Paul in Kenya is an excellent spotter! He really knows his animals and birds and can spot them easily while driving. He was a great guy, very personable and informative. Elisha in Tanzania is a wonderful tour guide with a great sense of humor. He was also very knowledgeable and a natural at reading the group and what we needed and wanted. The Land Cruisers in Kenya were definitely more comfortable on the terrible roads, but the Toyota 4-wheel drive vans in Kenya were pretty standard there and actually had better viewing from the seats.

The animals were incredible. We were there to see the wildebeeest migration in the Masai Mara, and the sheer size of the landscape and the numbers of animals was awe-inspiring.

All in all, it was an amazing trip, very well planned and managed. It was an excellent value and I'm glad we worked with a local African company rather than go with a canned tour from one of the major American tour operators. Again, I highly recommend working with Levis Omondi and Hallmark Travel Planners.

Denise Selleck   –  
United States US
Visited: August 2015 Reviewed: Sep 18, 2015

Email Denise Selleck  |  50-65 years of age  |  Experience level: first safari

Arrangements were all completed as advertised, guides were knowledgeable and professional.
5/5

I was an attendee of the tour and not the planner, however, all arrangements were as advertised. Some of the distances were further in time than we expected, not an issue but should be more accurate. Many of the hotels did not take credit cards either due to web, electricity or knowledge base of employees.

Mark   –  
United States US
Visited: December 2015 Reviewed: Jan 21, 2016

Email Mark  |  35-50 years of age  |  Experience level: 2-5 safaris

Wonderful safari, great guides, smooth logistics
5/5

The responsiveness and attention to detail during the initial planning over email was representative of our experience to come in Africa. Great service, great people, and very organized. Very professional. Highly recommended.

We travelled on a 17 day safari through Kenya, Tanzania, and Rwanda. We were met at the airport in Kenya and taken care of from the beginning. Guides were fun and freindly and spoke English well. In travelling to a new destination every day or two, and navigating through various parks and flights to different countries we always were properly escorted to ensure we arrived were we needed to be. The individual guides catered to our day to day needs and amended our itinerary and schedules to accommodate us.

Levis was patient to answer all of my numerous questions during the planning process and I was pleased to awake every morning is the US to his email to my latest question as he was diligent to respond quickly the same day.

I was a bit nervous to wire funds ahead of time as I wasn't able to find much on Hallmark online, but everything went as well as I could have hoped.

Benjamin and Jeanne   –  
Germany DE
Visited: October 2016 Reviewed: Oct 30, 2016

Email Benjamin and Jeanne  |  20-35 years of age  |  Experience level: first safari

Very friendly and spontaneous help
5/5

The Hallmark Travel Planners reacted very spontaneuosly on our request to plan a tour to the Loita Hills/ Maji Moto and booked a affordable, nice place to stay there (we got an offer only a few hours after we called him so we could start our journey the next day). Levis, who managed everything for us, was very friendly and flexible in helping us to plan our tour. Also we felt very well advised, which tranports to take. The tour itself was very beautiful and special, as due to our little budget, we didn't end up in the most touristic spot but in a little village called Ewaso Ngiro, close to Massai Mara, where we felt very much wellcome by the staff of the camp as well as by the people living there.

Sonja & Storey Lindsay   –  
Slovenia SI
Visited: January 2017 Reviewed: Jan 24, 2017

Email Sonja & Storey Lindsay  |  65+ years of age  |  Experience level: 2-5 safaris

Looking for a special East African safari?
5/5

Looking for a special East African safari?

Having been to East Africa before, we knew what we wanted to see and do. Hallmark Travel Planners had an existing program that could be modified to meet our desires. Working with Mr. Omondi via e-mail was pleasant and hassle-free and we did indeed experience the trip of a lifetime.

Hallmark Travel Planners utilizes experienced driver/guides knowledgeable in the wildlife, geography, people and cultures, of their respective areas. These guides treat you with consideration and respect and are anxious to ensure your safari is pleasant and fruitful. You want to stop in the middle of the road to take a picture and they will stop in the middle of the road while you get that perfect shot. You want to see a specific animal, they will find it for you, often “up close and personal”.

The accommodations selected for us ranged from an isolated tent camp to unbelievable African luxury with each location providing a unique atmosphere enhancing our safari experience. There were no bad choices, nothing second best. We thoroughly enjoyed each and every location.

We highly recommend Hallmark Travel Planners to anyone contemplating a trip to East Africa.

Suran   –  
United States US
Visited: March 2017 Reviewed: Apr 7, 2017

Email Suran  |  35-50 years of age  |  Experience level: first safari

Memorable affordable and perfect safari packages.
5/5

Real quick e-mail reply since we contacted the agency. Affirdable safari packages that we could customize our plans. They took a good care of us during our safari there, including pick-up and drop-off services. Two thumbs up for the company.

Jan   –  
United States US
Visited: June 2017 Reviewed: Jun 23, 2017

Email Jan  |  35-50 years of age  |  Experience level: first safari

Wonderful safari experience with kind and knowledgeable guide
5/5

My 19 year old son and I traveled to Kenya and Rwanda through Hallmark. We had an absolutely wonderful experience. Our guide Gordon was always prompt. He was very knowledgeable about the locations we traveled to, the animals we encountered and he knew how to help us get the best experience that we wanted out of our trip. Hallmark was always ready to answer my many questions that I asked prior to the trip.

Michele   –  
Australia AU
Visited: July 2017 Reviewed: Sep 16, 2017

Email Michele  |  65+ years of age  |  Experience level: first safari

Answered emails promptly and helped ease any banking glitches.
5/5

Right from being picked up at the airport in Nairobi until we were returned there at safari's end we were more than happy with the experience. Our driver guides were very good and went out of their way to show us their animals. Food and accommodation in the safari camps was of a very high order, with the one at Lake Manyara outstanding in every respect.

Julie   –  
United States US
Visited: September 2017 Reviewed: Sep 29, 2017

Email Julie  |  35-50 years of age  |  Experience level: first safari

Pain and worry free booking experience with exemplary customer service.
5/5

We booked our safari with Levis at Hallmark Travel Planners. We ended up with a 16 day safari in Kenya and Rwanda. Over the course of a year, Levis politely and quickly answered all of our questions (I think I emailed him around 60 times!!). He was always courteous and professional. He ensured that our requests for what we wanted out of our safari were met. Our accommodations and experiences were superb as was our private tour guide in Kenya, Anthony. The Gorilla trek in Rwanda was an amazing experience- I highly recommend adding this to your trip if you can spare 2 or 3 days.
I cannot say enough about how incredible our safari was and I am sure it had a lot to do with Levis experience and commitment to his customers.

Thank you Levis!!

Patricia Byrnes   –  
Canada CA
Visited: September 2017 Reviewed: Oct 18, 2017

Email Patricia Byrnes  |  50-65 years of age  |  Experience level: first safari

Hallmark gave us a "Trip of a Lifetime" experience.
5/5

Right from day one, the pick up at the airport in Nairobi, our Hallmark experience was incredible. Levis had planned an amazing tour for us of Kenya and Tanzania, hitting all the spectacular "must see" national parks of these two countries. This was, without a doubt, our trip of a lifetime, it exceeded our expectations in every way. Our two drivers, Charles in Kenya, and Amani, in Tanzania were incredibly knowledgeable, friendly, polite and made our trip the most unbelievable adventure of our lives. They were so attentive, patient, and willing to please our every whim and desire, stopping whenever we asked for that "yet another" spectacular picture of one of so many beautiful animals, always educating us on facts about the animals. Our accommodations were amazing, from high end to more adventurous, (but comfortable) tents, sharing the open spaces with the animals. We always felt safe, protected and very cared for by everyone, lovely people wherever we stayed. I would highly recommend Hallmark Travel Planners, (and I already have), to our friends and family and anyone else wishing to travel to East Africa. I hope that I can return in a few years and have Levis book my next adventure. Kenya and Tanzania have left a mark on my heart, and now I hope to see a little more of Africa in the coming years.
Thank you Levis, Charles, Amani and Hallmark!

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 51
  • 4 star 6
  • 3 star 2
  • 2 star 0
  • 1 star 1
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