Hallmark Travel Planners
- Located In:
- Size:
- 10-20 employees (Founded in 2006)
- Member Of:
- ASTA & KATO
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $150 to $800 per person per day (USD, excl. int'l flights)
Reviews
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Email Josh | 35-50 years of age | Experience level: first safari
Levis was amazing to work with from start to finish. Great attention to detail and timely responses.
We worked with Levis at Hallmark Travel Planners for a family vacation to Tanzania. He was very quick to respond and gave us several options to work with based on time, budget and location. We had an amazing experience and would highly recommend them.
Email Nicole Bottomley | 20-35 years of age | Experience level: over 5 safaris
Wonderful!
From the very start, Levis was professional and super accommodating to what plans we had envisioned for our Kenyan trip.
Our driver Sidney was friendly, knowledgeable and we really had the best experience with hallmark safari’s would 110% recommend and use them again!
Thanks guys!
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Email Spb | 50-65 years of age | Experience level: 2-5 safaris
Kenya and Rwanda safari
May 2023
We just returned from a 12 days Kenya Safari and Rwanda Gorillas tour. From the very start of planning, Levis was prompt and very detail oriented in his suggestions for our itinerary. From the time that we landed in Nairobi, our guide Richard was there with us while we were in Kenya. He drove us to 4 different parks in Kenya: Amboseli park, Aberdare park, Lake Nakuru and finally the Masai Mara. In each park he drove us around on Safari. We saw all of the big 5 and hundreds of other animals. The highlights were seeing two separate lion prides hunting prey and having a leopard walk within feet of our vehicle. Richard was extremely pleasant and prompt and was very skilled in finding animals and providing information regarding points of interest. We then flew to Rwanda and were picked up by Max. We visited the Genocide Memorial in Kigali and then were driven to Volcanos National Park. We had a great trek to visit the mountain gorillas the next day. We spent a wonderful hour with a family of 18 gorillas.
Our accommodations were top notch and we were treated wonderfully. We were very happy with Hallmark Travel Planners and Levis in planning and implementing a great trip
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Email Borisster | 50-65 years of age | Experience level: 2-5 safaris
Successful 38 day trip to Africa! Reliable, honest and all around experts on Africa travel!
I didn't make it easy for Hallmark, as I wanted a 38 day trip for our family that included culture, animals, history, etc. But Levis worked many days and nights with me to meet all my goals as we went back and forth on the phone and emails ironing out the best places to visit or skip. He was very patient with my complicated and unique requests and never gave up. What made it really all possible is that Levis knew every location so well, I never could stump him...any time I asked about visiting somewhere he would tell me the pros and cons and honestly tell me whether it was worth it or suggest an alternative. He knows all these countries so well and you can tell he's visited and researched every tourist spot.
We had a great time visiting 4 countries (Kenya, Tanzania, Rwanda and Uganda) and everyone in the family was happy with the trip. In Kenya, Hallmark uses their own car/driver, so we had Richard who knew everything about the areas we visited. He kept the car clean and safe each day, helped us find what we needed at stores and was always happy to help us even as we tried to find local food at the local markets where tourists never go. He even took us to his house since it was on the way, and we got to hang out with his wife and kids...how nice is that? Afterwards he kept in touch and asked how our trip was going.
The rest of the trip was in other countries with Hallmark's partners. I was very impressed at how we got to see everything on the itinerary even as we kept switching drivers in every country, nothing got lost. The handoffs country to country were very smooth, Levis gave me contact info for each driver, so I could always contact them in advance on Whatsapp. Levis was always in touch and whenever I had a question or some new spur of the moment request, he would try to help me.
This is a very personal company...when we arrived to start our trip in Nairobi, Levis even met us at the airport, and then the following night took us out to Carnivore along with his wife, so we could talk about daily life and business.
I highly recommend you work with Hallmark and Levis if you want honest expertise to plan your trip and top quality execution to make it happen successfully. Hallmark made our trip a complete success!
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Email LaToya | 35-50 years of age | Experience level: first safari
Very helpful and knowledgeable
Hallmark travel was a breeze to work with from my initial request all the way up until we arrived in Kenya. Our guides arrived on time and got us to our Safari on time despite a serious traffic jam. It was impressive how they worked with the people in town to get us around the traffic and back on track. Our guides had answers to all of our questions and were very knowledgeable. We also received nice gifts from the company which was a nice surprise.
DE
Email Lucy | 35-50 years of age | Experience level: 2-5 safaris
Safe, reliable, professional and able to deal with all challenges
Our guide Thomas,amazing driver brought us safe and sound from Nairobi to Amboselli. Traffic, roads and driving techniques very different in Kenja to what we are accustomed to however Thomas was the best man for the job. We broke down however Thomas was amazing in organising a mechanic and had the fuel pipe repaired in a very reasonable time with us all staying calm. Amazing landscape view in Amboselli, amazing wildlife, amazing resort for a break, simply out of this world.
Reliable, professional, safety first, well organised. Thank you!
CA
Email Emily Mininger | 20-35 years of age | Experience level: first safari
Memorable adventures in and around Nairobi
We booked through Hallmark Travel Planners for two day trips around Nairobi - one to hike Mount Logonot and one to Hell's Gate and Lake Navaisha. We had a wonderful experience both times - our driver Maklus was adept at skillfully driving to and from Nairobi and our guide Gabriel was incredibly knowledgeable, friendly, caring and patient. Some of us were recovering from some illness before our Hell's Gate tour and Hallmark & our guides were very accommodating and flexible, changing our schedule to let us still see much of what we had intended, but in a less physically taxing way.
Thank you to Hallmark, Gabriel, and Maklus for some wonderful adventures! I would definitely book with them again - everything was taken care of and went very smoothly, and the itineraries were well thought out and enjoyable.
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Email Roxane | 65+ years of age | Experience level: first safari
Easy and fabulous
We decided on a last minute (a little over 1 month) safari trip. From the moment we landed until our departure airport, all the details were covered. We traveled Victoria Falls, Masai Mara, Serengeti, Ngorongoro, Lake Manyara, and finished with a day hike on Kilimanjaro. Our guides were courteous, safety minded, and unbelievably knowledgeable. Richard and Ray always had an answer for every question. Trip of a lifetime.
MX
Email Ken Nicholls | 65+ years of age | Experience level: over 5 safaris
Well organized with good communication
We chose to do a 12 day Kenya and Tanzania safari trip using aircraft transfers where possible.
This was very successful with all flights being on time giving us greater safari time. The border transfer was handled by a guide that met us at the Kenya airfield,assisted us at the border and drove us to the Tanzania airstrip.
Thank you to all involved.
Email Francis Loriente | 50-65 years of age | Experience level: 2-5 safaris
Fabulous organisation that delivers what they promise
I can’t speak highly enough of this organisation. We did a 13 day private tour encompassing Rwanda, Uganda, Kenya and Tanzania which was fabulous. They had a tour that roughly met my needs which they allowed me to modify to include locations that I wanted to see.
From the start, Levis was very easy to deal with. He was responsive to all requests and nothing appeared too much of a problem. The itinerary that Levis put together was comprehensive and everything he promised was delivered. The guides/drivers were all professional, friendly and knowledgeable and their safari vehicles were very comfortable. They clearly knew their way around the national/safari parks.
The accommodation was all of a very high standard (apart from one hotel in Rwanda which although rating very highly on TripAdvisor did not meet the standard of the others). The others were all first class!
The thing that impressed me the most was the care for our wellbeing. There was some civil unrest in Nairobi at the time of our visit, and Levis kept his ear to the ground and re-jigged our itinerary slightly to keep us out of harms way. When he heard there would be a massive protest that would block roads and potentially impact our ability to get our flight home he changed things around to avoid any impacts. For this I am very thankful.
I would gladly utilise Hallmark Travel Planners again and would highly recommend them to anyone wanting to plan an African adventure.